i would never stay at this hotel again, great location, outside of hotel lovely, however some guys sat around the tables outside all day, offering us all types of drugs,everytime we walked past. the reception staff friendly, but the housekeeping staff terrible, check out time was 12pm, the maid knocked at our door at 08.10 am, and woke us up, again at 10.40 am to check when we would be leaving the room, i told her we would not be checking out til 12 pm, again before 12 pm herself and a man knocked again, despite a do not disturb sign on the door, complained at receptionist, seems its not the first complaint regarding this. i heard several others complaining also. this made me so angry as am 5 months pregnant and wanted a lie in bed undisturbed. never have i stayed anywhere and was disturbed by house keeping like this. find this totally acceptable. if i have stayed past my check out time, then i would have deserved this treatment.
room also very small, could not swing a cat in the bathroom, sink is really tiny. have stayed in better hotels in this area
- Official Description (provided by the hotel):
- Built circa 1860, the hotel is a welcoming and relaxing haven in the heart of London. Contemporary meets flair and grandiosity in this quiet enclave just minutes from the bustling centre of Kensington Gardens and Hyde Park. Introducing a new standard in living spaces, this Victorian hotel is your ideal choice for an exquisite stay. ... more less
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- Also Known As:
- Berjaya Eden Park London Hotel England
- Hotel Berjaya Eden Park