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Berjaya Eden Park London Hotel
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Reviews (934)
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Reviewed December 11, 2012

I got a fantastic deal with 2 nights B&B for two for £149 so all comments are tempered by that because 2 nights in a London hotel is rarely that cheap. The big plus for the hotel is the proximity to Bayswater tube so you are in the City in minutes. Approaching the hotel on a leafy street the hotel is impressive, whitewashed and glinting polished brass handrail. The check-in desk is small and gives the first clue that this is a City hotel - everything is small. There is a nice comfy bar adjacent to the reception and prices are reasonable. The lift to accn is the smallest I have ever been in, two people with a case is the max load. Hotel is Malaysian theme, staff very nice throughout but clearly on low wages and not highly motivated or well led Room was small, bed cheap feeling and bathroom tiny - it is a City hotel and comparable with similar in Paris/Rome etc. Decor throughout the hotel (less entrance and public areas) is shabby, careworn and requires repainting/renewal. Breakfast was memorable both days, £8.50 for non-residents and I would have been reluctant to pay half that. I think we were the only Brits staying so full English not avail - continental with limited options. Service chaotic and coffee undrinkable. Best bet is to wait for the fresh croissants. Still gagging at eating one and finding a 18inch hair in the jam and having to pull that out of my mouth ,,,,,urgh ! We spent as little time as poss in the hotel, I would not return.

Room Tip: lot of noise from the street - the windows are not double-glazed
  • Stayed: December 2012, traveled as a couple
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5  Thank Ian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2012

  • Stayed: November 2012, traveled with family
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Review collected in partnership with Easytobook.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 16, 2012

We were for business in London and were very pleased with the position and the friendliness of the staff. Specially the breakfast service was so friendly that it contributed to a good start into our business day. We appreciated this very much. All in all a nice and friendly hotel in an excellent position!

  • Stayed: November 2012, traveled on business
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Thank ChateauAntique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2012

Shower was almost as cold as the staff, who were un-accommodating to say the least. Room stuffy and hot at night, with no access to window. Leaking floor with cracks in, flaking paint in bathroom, no cold water in cold tap for a drink at night?! Which I definitely needed after a woke up sweating my gonads off.

Breakfast was let down by the prices, underdone eggs and no quality service.

Beer pipes were dirty, so had to turn the taps off in the bar.

Foreign staff, which may explain the dire service.

We did like the front door though.... When it shut behind us.

Got ripped off by the hotel on taxis too.

Won't be coming back.

  • Stayed: November 2012
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2  Thank Dannosparko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2012

This hotel is ok by london standards. Its hard to find good value well kept accommodation in London. But i was lucky to get one of the renovated rooms during my stay here. It was really spotless and very good space for london standards. I think the hotel is really worth every penny if you can get the renovated rooms. (I dont know what the other rooms looks like but i can only imagine from my experiences in London)

  • Stayed: August 2012, traveled solo
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3  Thank Francis O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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