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“An apartment at a hotel price”

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Citadines Barbican London
Ranked #417 of 1,076 Hotels in London
GreenLeadersBronze level
Reviewed December 29, 2013

Stayed in room 516 on the 5th floor of a total of 7 floors. At the rear of the building overlooking a cul-de sac street so no noise from the main road but not much a view from the window. Close to the Barbican tube station and not far from Smithfield Market and St Paul’s Cathedral. You are in the City area of London so not really convient for the theatre or shopping districts.

Compact room but well designed to provide a lot of facilities in a small space. Plenty of storage space. This is much more than a hotel room. It’s really like having a small apartment in London. Iron/Ironing board and safe. Small kitchen area containing two plate electric cooker, microwave, fridge and tiny dishwasher (tablets and wahing up liquid supplied).

Flat screen TV with Freeview channels and free wi-fi which achieved around 3Kb/min when tested at 6pm. If breakfast is not incuded it will cost you £12 in the ground floor restaurant. There are quite a few coffee shops nearby (Costa etc) if you want to pick up a coffee and croissant. Single easy chair and a large desk at which to work.

The double bed was firm and big enough for one but would be a bit cozy for two. Clean sheets.

The bath is a bit on the small side. It’s not big enough to stretch out and relax without sticking your legs out of the water. Lots of hot water and a soap dispenser by the shower. This soap dispenser was not within easy reach when having a bath however which was a bit annoying.

  • Stayed: December 2013, traveled on business
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4  Thank whc23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANNECURTIN, Manager at Citadines Barbican London, responded to this reviewResponded January 1, 2014

Dear Guests,

On behalf of Citadines Barbican's team I would like to thank you very much for all your encouraging reviews. Also, I am taking this opportunity to wish you all a Happy New Year 2014.

We are looking forward having the pleasure to welcome you here soon !

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350 - 356 of 680 reviews

Reviewed December 10, 2013

I wish I could give half stars, as this place was a close to 5 stars as it can get. I was going to a concert in the Barbican centre, this apartotel was perfectly sited. I arrived very breathless and struggling to catch my breath (I am asthmatic, my throat had dried up in the cold dry air), the receptionists were lovely and made sure I was ok before I went out to the concert and arranged to have my bag taken to my room while I was out. When I returned just as promised my bag was in my room. I was warned that this room had a pull down bed, but not that it was disability enabled, so I did struggle somewhat with finding light switches to start with as they are sited at wheelchair height, once I worked that out, I enjoyed my room a great deal. Nice Samsung tv with a working, simple to operate remote, once I had stopped trying to work it upside down! plenty of spaces for storage and surfaces for cosmetics. Lovely kitchenette, where I made myself a drink and prepared some instant porridge the next morning after one of the best night's sleep I've ever had the pleasure of! I even tried to find the name of the mattress manufacturer as my bed is approaching the end of its life. The room was virtually spotless, I think the bathroom grout is getting a bit elderly, the towels are a little stingy in size (but pristine white and soft) and the liquid soap in the dispenser had all but run out. The room was on the seventh floor and as a result lovely and quiet, you have to use your key card to get in the main door and to access the lift, which gives a nice sense of security. OK, I admit I am being very nitpicking in my quibbles, but giving such high points, I felt duty-bound to indicate the good and not so good points. I can't comment about the breakfast as I decided fruit and porridge in my room would suffice as it did! I would definitely try to book a room there if I were attending another event at the Barbican.

  • Stayed: December 2013, traveled solo
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1  Thank mediastar-1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2013

Was on a 3 week business trip and find not want to eat out each evening so chose this hotel. Very clean and comfortable . Beds now static and room could be slightly bigger. Kitchenette great and nice modern bathroom. I slept very well and all in all would highly recommend. Staff very helpful. Used their umbrellas in reception on a number of occasions. Nice touch. So convenient for tube etc.

  • Stayed: November 2013, traveled on business
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1  Thank Nicwray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANNECURTIN, Manager at Citadines Barbican London, responded to this reviewResponded December 2, 2013

Thank you very much for your encouraging feedback.
It really is motivating for us to see that our guests enjoyed their experience here.
We would indeed be very happy to welcome you again in the future.

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Reviewed November 28, 2013 via mobile

Stayed for a night for work and was happy. It's not luxury, and the price reflects the fabulous location, but it's clean, quiet, comfy and convenient. The staff on reception were nice. I didn't try the breakfast but would have liked a few more tea bags in my room (2 was a bit tight). It to have a kitchenette and there's a lot of places to eat nearby. I'd stay again if the opportunity arose.

Stayed: November 2013, traveled on business
1  Thank ToonTravels1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANNECURTIN, Manager at Citadines Barbican London, responded to this reviewResponded December 2, 2013

Thank you very much for your review.
We were very happy to learn that you enjoyed your stay with us and that you were able to fully enjoy the surroundings as well.
We would be delighted to welcome you again if the opportunity arise.

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Reviewed November 16, 2013

Helpful, friendly staff. Good room, comfortable beds. A bonus having a mini kitchen. Would definitely stay again. Good location near Barbican tube station and Tesco express.Breakfast was available , if required... didn't eat there so can't comment on food quality.

Room Tip: 317 quiet and comfortable
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  • Stayed: November 2013, traveled with family
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Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANNECURTIN, Manager at Citadines Barbican London, responded to this reviewResponded November 19, 2013

On behalf of the team here, we would like to thank you for your review.
We were very happy to read that you enjoyed your stay in Citadines Barbican.
We are looking forward welcoming you again.

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Reviewed November 7, 2013

I stayed there for a week while on a business trip. The front office team was very helpful. The gentleman on duty was kind enough to offer me an upgrade and help me with the lock of my suitcase which was stuck. Studio was very spacious and contained everything one can need. Barbican station was 3-5 min away only.

Overall was an excellent choice for my one week stay.

Alaa

  • Stayed: June 2013
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1  Thank Alaa_QT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANNECURTIN, Manager at Citadines Barbican London, responded to this reviewResponded November 11, 2013

Thank you for your review.
We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you again for sharing your experience at Citadines Barbican and we look forward to welcoming you again.

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Reviewed October 24, 2013

I had wondered what an apart hotel would offer that a hotel wouldn't.
On arrival at reception staff were welcoming and warm. A big plus for me! However, as a lone woman traveller, it was a bit disturbing that the member of staff said my room number in a fairly loud voice- this might need to be addressed. Who knows who is listening nearby?
Anyway, up to the room, and I was very impressed by the room and the kitchenette. A fridge, a dishwasher, a microwave, a little hob, cutlery and crockery in modern kitchen units. There was also a toaster!
The bathroom was a bit of a mixture. Great modern washbasin and shower, but a toilet that isn't slimline or modern. Paintwork and tiling needs to be updated.
Lovely TV with satellite, and a good table/desk. Ironing board and hair dryer. All good.
Very comfortable bed.
A GREAT plus is free wifi throughout the building.

Breakfast was rather disappointing. Continental with salami and rubbery cheese. Yoghurt, croissants, and toast, and indifferent coffee. On the plus side, the fruit salad was lovely, and so was the fruit juice and the boiled eggs!
The cereals were also good.

The main thing is that the room is excellent overall.

I will ask to stay here again!

  • Stayed: October 2013, traveled on business
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5  Thank rainbowsue0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANNECURTIN, Manager at Citadines Barbican London, responded to this reviewResponded November 7, 2013

Thank you for your feedback which will be shared with the team at Citadines Barbican. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Citadines Barbican London

Address: 7-21 Goswell Road, London EC1M 7AH, England
Location: United Kingdom > England > London > Clerkenwell
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#51 Green Hotel in London
#279 Romantic Hotel in London
Price Range: $141 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citadines Barbican London 3*
Number of rooms: 129
Official Description (provided by the hotel):
Apartment hotel with modern accommodations; multilingual staff; situated in the Financial District. Now offering complimentary WiFi throughout the building. ... more   less 
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Also Known As:
Citadines London Barbican Hotel London
Citadines Hotel London
Citadines Barbican London England

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