Initial impressions of the hotel aren't helped by the garage forecourt underneath, but don't be put off by that.
Inside the hotel is very pleasant. The room was pretty much what you expect, although I was impressed by the very well appointed en suite shower room, very nice shower indeed.
Only disappointment in the room was the video quality on the TV wasn't what your used to at home.
Breakfast was good, with large bowls of fresh yoghurt and fruit salad, and nice little mini pastries, all the things I like.
Best thing about the hotel I would say was the pleasant atmosphere / attitude of the staff. Everyone with a helpful smile. That said, the worst thing was when getting back late we asked for two room service meals to be served in the bar area, and were refused. Providing you are a resident and have a room number, I've never before been refused a meal from the room service menu, at room service prices, but just served in the residents lounge bar. So, instead of having a quiet chat over a late meal in a bar which was still open but not busy, my colleague and I had to go to our separate rooms to have something to eat in isolation. Real shame, as you can tell it's left something of a disappointing memory. I do hope the hotel will re-think their policy on this.
Still, I liked the hotel, liked the location and would certainly stay there again if I have business in the Kensington area.
- Official Description (provided by the hotel):
- Newly refurbished modern hotel located on Bayswater Road with the tranquility of Hyde Park and Kensington Gardens opposite, and within walking distance to Paddington, Oxford Street, Kensington, Notting Hill and Edgware Road, the hotel is ideally placed for business or leisure. Good transport links ensure that the city and theatres are also within very easy reach. All Deluxe and Executive bedrooms are located at the front of the hotel and have amazing views over Kensington Gardens and are available at a supplement. ... more less
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- Also Known As:
- Thistle Kensington Gardens London, England