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“Perfect location”

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Radisson Blu Edwardian Sussex Hotel
Ranked #389 of 1,088 Hotels in London
Stockholm, Sweden
1 review
“Perfect location”
5 of 5 bubbles Reviewed November 25, 2013

The hotel is situated near Marble Arch, "Everything" is within walking distance,: Hyde Park, shops, restaurants etc. Very friendly and helpful staff. Comfortable bed! This was my second visit to Radisson Blu Edwardian Sussex Hotel and I will definitely stay there again!

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank 654MsD2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gamal_Sadaka, Guest Relations Manager at Radisson Blu Edwardian Sussex Hotel, responded to this review, November 30, 2013
Dear Guest,

Thank you for returning back to our hotel for another perfect stay, it was very kind of to take few moments of your precious time to share your feedback on Tripadvisor.

It was our pleasure to learn that you had comfortable stay with us and it was refreshing to know that everything was up to your satisfaction. Indeed, our superb location makes London Town become like a small village, as we have Oxford Street on our doorsteps for all the shopping, James Street for all the restaurants, Hyde Park for all the summer concerts/winter funfairs, and Piccadilly Circus for London’s West End night life.

The team and I are thrilled to read such wonderful comments and we are eager to welcoming you back with us for more delightful experiences in the nearest future.
Kind regards,

Gamal Sadaka
Guest Relations Manager
Email: sadakag@radisson.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,757 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (271)
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English first
Limerick, Ireland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 25, 2013

The staff , The staff and again the staff other hotels take note , superb , friendly , efficient and many other superlative's you can think of . Excellent location literally just of the top of Oxford Street and a shout from Hyde park . Hotel is spotless and room's are Boutique . We had breakfast both morning's while reading the paper's in a very relaxed atmosphere with lovely food and attentive staff . The only problem with this lovely hotel is you don't get to spend enough time there as it is so close to everything . Thank you for making our stay so enjoyable .

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sean c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shyam_Antyah, Front Office Manager at Radisson Blu Edwardian Sussex Hotel, responded to this review, November 27, 2013
Dear Guest,

Thank you! Thank you! Thank you! What a delightful read? The Sussex is our home and we want it to be your home away from home.

You make our efforts worthy and it was our pleasure making your stay enjoyable. My colleagues in our Housekeeping department work tirelessly to ensure your hotel and your bedroom is spotless at all times and your comments regarding the cleanliness of the hotel were extremely rewarding. It was great to know that you enjoyed your breakfast with us on both mornings. Perhaps on your next visit you will be tempted to try some of the wonderful dishes from our Scoff & Banter menu; great British food, sourced locally and cooked with passion.

You are absolutely right in stating that the only problem with our lovely hotel is that you do not get to spend enough time in as its so close to everything. Perhaps that is one of the reason why our guests visit us again and again and I look forward to welcoming you…again.

Kindest regards,

Shyam Antyah
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basingstoke, England, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 25, 2013

We always stay in a Raddison hotel where possible, We chose the Sussex because of its proximity to Hyde park for our visit to Wonderland which was Brilliant.
Upon arriving in reception we were greeted by Christina who booked us in, I am afraid i was a bit disappointed with the room we were allocated but after speaking to Christina who excelled in her service we found a room which we liked.
The service throughout this hotel was excellent and we will be using it again when we are in this part of London.
On sunday at breakfast i think every guest in the hotel came down at the same time which put a lot of pressure on the staff but they coped really well so all was fine.
Thank you to all the team for making our stay an enjoyable one.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ian N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shyam_Antyah, Front Office Manager at Radisson Blu Edwardian Sussex Hotel, responded to this review, November 26, 2013
Dear Ian,

Thank you for staying with us here, at the Radisson Blu Edwardian Sussex hotel. It was our pleasure to be your host.

I am thrilled to learn that you have enjoyed your stay and had a brilliant time at Winter Wonderland. The location of our hotel is indeed very convenient for Hyde Park.

Christina and the rest of the team felt very rewarded with your feedback and we are grateful to you for having made your dissatisfaction with your initial room known to us. This of course gave us the opportunity to find you a better alternative.

It will be our pleasure to serve you again. If I can be of any assistance to you, please do contact me on the details below.

Thank you for sharing your experience. We look forward to welcome you soon.

Warm regards and season greetings,

Shyam Antyah
Front Office Manager
Direct Line: 0207 666 2667
Email: antyahm@radisson.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartlepool, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed November 19, 2013

The Hotel was very central a few steps to all the big shops, buses stop just around the corner and the Marble Arch tube station is close by. The service in the hotel is excellent and our room was spacious and spotlessly clean.The staff were very helpful and as we were due to leave the reception offered to arrange a taxi. Overall an Excellent weekend.

Room Tip: We were up graded to kingsize
See more room tips
  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Constance S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shyam_Antyah, Front Office Manager at Radisson Blu Edwardian Sussex Hotel, responded to this review, November 24, 2013
Dear Constance,

Thank you very much for sharing your experience with the world.

We, at the Radisson Blu Edwardian Sussex, thrive on delivering a memorable stay to all our guests and reading your feedback shows our efforts coming to fruition. It is also great to learn that you enjoyed our convenient location and usual standard of cleanliness.

May I take this opportunity to invite you to try our restaurant on your next visit. 'Scoff & Banter' serves British Soul Food sourced with care and cooked with passion and skill. Furthermore, our delicious seasonal menu promises to soak up the festive spirit in style.

Thank you for giving us the opportunity of being your host. I would be delighted to oversee any future reservations or special requests and can reached on antyahm@radisson.com.

Warm wishes,

Shyam Antyah
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 bubbles Reviewed November 18, 2013

I would highly recommend this hotel for anybody who is looking for a city break in London.The location is fantastic and you will not find better customer service elsewhere.

I stayed here for a weekend break and every member of staff my friend and I encoutered could not do enough for us. The check in was seamless, the room was pristine, the bed was comfy and despite being in central London, the hotel is one of the quietest I have ever stayed in. Breakfast on Sunday morning was delicious and there was a lot of choice.

Thank you to all the team at the Radisson Blu Edwardian Sussex for making sure our stay was so great!

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank emg2102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shyam_Antyah, Front Office Manager at Radisson Blu Edwardian Sussex Hotel, responded to this review, November 20, 2013
Dear Guest,

Thank you for choosing the Radisson Blu Edwardian Sussex hotel on your recent stay in London.

I appreciate the time you have taken to post this review which will indeed help other travellers to make an informed choice on their accommodation when in London. I am extremely pleased that you were well looked after by the team and it makes it that much more rewarding when displayed on public forums. As you rightly mentioned, our location is simply fantastic with the major London attractions within walking distance and Oxford Street right on our doorstep, although the quietness of our rooms make it feel like million miles away.

Once again, thank you for your comments and if I can be of any assistance with your future reservations please do not hesitate to contact me on antyahm@radisson.com.

Kind Regards,

Shyam Antyah
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed November 17, 2013

Amazing stay this weekend. The Duty Manager on shift and the receptionist, Daniel, were great and very welcoming, professional and friendly assuring us that we would be looked after. Room was perfect; quiet, spotless and cosy, and we were very impressed with the Smart HD TV. Reception booked our taxi for us straight away and gave us a call when it arrived to ensure we weren't waiting around. Good location for Leicester Square also. Breakfast host on Sunday was really welcoming and the actual breakfast itself was great, and there was very quick and attentive service on top of that. Overall, everything went seamlessly and stress-free and it was the perfect stay.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 18Foodie81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shyam_Antyah, Front Office Manager at Radisson Blu Edwardian Sussex Hotel, responded to this review, November 20, 2013
Dear Guest,

Thank you for posting your wonderful comments regarding your recent stay on TripAdvisor.

I am delighted that you chose the Radisson Blu Edwardian Sussex hotel and pleased you enjoyed your stay with us. The team here are extremely passionate in delivering the best service to our guests and it becomes more satisfactory when we receive such wonderful feedback on such public forums. I am very pleased that you enjoyed the usual cleanliness of our rooms as well as our new Samsung Smart HD TV. It is also great to learn that you had the opportunity to have breakfast with us. May be next time you would like to dine with us; our new concept ‘Scoff & Banter’ fills the void that other eateries may leave behind.

Thank you for singling out our Duty Manager, Akil and Receptionist, Daniel. They are both great asset to the Hotel and the core to our successful hosting.

Once again, many thanks for your feedback and I hope to see you in the near future.

Kind Regards

Shyam Antyah
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 13, 2013

I stayed at the Radisson in Marble Arch for about three weeks and I could not have had a better time. The staff is very welcoming. They address their work in a very friendly and professional manner. They are also very helpful and dedicated - always ready to help, especially Shyam. He is an excellent manager. The rooms are very comfortable. They are modern, clean and perfectly functional. The hotel itself is not too big but it has a really nice bar and a very good restaurant. When it comes to location, it is quite hard to find better. The hotel is just few seconds from Oxford street and two minutes from Selfridges. If you are coming to London and want a perfect holiday, book the Radisson sussex hotel.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Dee D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gamal_Sadaka, Guest Relations Manager at Radisson Blu Edwardian Sussex Hotel, responded to this review, November 15, 2013
Dear Dee,

What an excellent review! Thank you very much for taking the time to share your experience at the Radisson Blu Edwardian Sussex on TripAdvisor.

It was truly heart-warming to learn that you had an excellent 3 weeks stay with us. You can always count on our professional and dedicated team, who take great pleasure in making our guests’ stay most comfortable. Your compliments are very much welcomed by Shyam and the rest of the team, and big ‘Thank You’ from all of us.

As you have rightly mentioned, all our rooms are ergonomically designed with our guests in mind and create a ‘home from home’ feeling. Every comfort is catered for and each room has been decorated in calming, neutral tones and accented by rich colours and fabrics. Furthermore, our location is unbeatable as we are literally 20 steps from Oxford Street and in the heart of the shopping glamour of London!

I genuinely hope we will have the pleasure of serving you again in the nearest future.


Warmest regards,

Gamal Sadaka
Guest Relations Manager
Email: sadakag@radisson.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Edwardian Sussex Hotel

Property: Radisson Blu Edwardian Sussex Hotel
Address: 19-25 Granville Place, London W1H 6PA, England (Formerly Radission Edwardian Savoy Court)
Phone Number:
Location: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#284 Family Hotel in London
#284 Business Hotel in London
#314 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Radisson Blu Edwardian Sussex Hotel 3*
Number of rooms: 101
Official Description (provided by the hotel):
In a quiet corner close to Marble Arch, this boutique hotel is 30 seconds from Oxford Street and only a stone throw away from the expanses of Hyde Park. A calming, peaceful retreat from the hordes, the hotel’s sleek, contemporary design brings modern chic to an Edwardian listed building. Free Wi-Fi in all public areas and bedrooms, allow all guests to work and relax at the same time. If you wish to escape the rush of Oxford Street our Nova Bar & Grill offers a fine cocktails with relaxing and modern surrounding with cool designer comfy leather chairs with urban soundtracks to unwind to. ... more   less 
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Also Known As:
Radisson London
London Radisson
Radisson Blu Edwardian Sussex Hotel London, England

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