We stayed here for one night 14/02/13 - felt the room was a bit small (we had a double) and on checkout we queried if we were actually given the wrong room as it certainly didn't feel like a superior room!
The room was OK for one night, the shower was lovely if a bit narrow and it did look like the room had recently been renovated, it had tea & coffee facilities, a safe and tv and loads of plug points.
Plus points - it's in a great location, there is a wide selection for breakfast and it has a comfortable lounge/lobby bar. The Concierge and Doorman were also very helpful.
Minus points - the lifts - seemed to wait for ages for the lift and then it would miss floors! Also there seemed to be a lack of communication between the website booking site and the hotel reservation team, we booked B&B but were questioned four times whilst eating breakfast if we did in fact prebook breakfast - it was only when the paperwork was presented that it was accepted by the Reception Team.
All in all, for the amount of time we spent in the hotel it was 'OK' - would I recommend or use again, probably, but just for the location if I was staying on that side of town again.
- Official Description (provided by the hotel):
- Holiday Inn London - Kensington is a beautiful 4-star hotel centrally located near Kensington High Street tube station and a short walk from Kensington Palace & Gardens, Royal Albert Hall, Earls Court and the West End. The Hotel has 708 well-equipped non-smoking bedrooms including Executive bedrooms and Suites. Enjoy fresh seasonal dishes in the brasserie or a drink in the sunny private garden. Business traveller's appreciate the powerful WiFi service, wide ranging room service menu and an executive lounge for VIPs too. State of the art meeting facilities for up to 250 delegates are ideal for meetings, dinners and weddings. Shopping at Westfield and Oxford Street is a short distance away. Imagine Health Club and Spa includes a fantastic new gym and an 18 metre swimming pool with sauna, steam rooms and jacuzzi. The Spa offers an enticing selection of massage, facial and beauty treatments with our expert therapists. ... more less
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- Also Known As:
- Kensington Close London
- Hotel Kensington Close
- Kensington Close Hotel London
- Holiday Inn London - Kensington England