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“Quite comfortable”

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Holiday Inn London - Kensington
Ranked #616 of 1,089 Hotels in London
LaQuinta,ca
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Quite comfortable”
4 of 5 bubbles Reviewed October 10, 2012 via mobile

Stayed 4 days before joining cosmos tour of Europe. Although there were no more double beds available we managed to slide our twins together and the maids were kind enough to leave them in place all week. Everything was clean and acceptable from the beds to the floors. Shower was tiny but turns out to be the best one on our 14 day tour!!! Breakfast was included and they have PHENOMINAL coffee (if you can get the fresh pot). Very very pleased.

Stayed September 2012, traveled as a couple
Helpful?
1 Thank Danie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,966 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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West London
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 10, 2012

Hotel was definately value for money considering the location is do central and easily accessible to most of central London.
Rooms were very small but was adequate for our one night stay.
Check out times were 12pm rather than lots of other hots that are 10 sometimes 11am!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ruqayyah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
5 of 5 bubbles Reviewed October 10, 2012

I have stayed in London on business many times and this hotel is by far the best in its price range.... the staff were more than helpfull, super efficient and attentive, the hotel and room were spotless and it far exceeded my expectations, esspecially after reading some reviews on here.
The single room was small but that is to be expected in London where space is at a premium, the room service menu average priced for location and arrived quickly and again exceeded expectations.
The hotel is mins from High Street Kensington tube and makes a perfect easy access base to all of the City.
I will recommend and be back.
Thanks for a great stay.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank D06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerez
Level Contributor
88 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed October 10, 2012 via mobile

It is a good hotel with good service and location. Rooms and furniture needs upgrading a little bit. I am happy staying at this hotel as all i need is a room with a bed and bathroom.

Its location is perfect as you have shops, restaurants and underground nearby. Also access to major airports is easy.

The staff are friendly and keen to help you, and i really appreciate this in hotels. More than trendy furniture and fancy rooms.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ka1200r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 9, 2012

Arrived at the hotel & was wow'd by the very glamorous setting of the bar, restaurant & reception. Check in was easy & the staff were friendly and pleasant.

Our initial room was a Standard double and we were very dissappointed - the bathroom felt extremely grubby, with the bath, tiles & sink all appearing stained. The room was very small, the furniture was well worn & the decoration was below standard & not maintained.

However, there from the staff to change our room and in fact received a complimentary upgrade.

This room was bigger in size and appeared quite new. The bed was huge and was extremely comfortable. The decor was clean & the furniture appeared new. The bathroom was of a good standard and was clean. The shower was awesome!!!

Breakfast impressed us the most. Large selection of food for all tastes, very friendly staff and plenty of space - so not imposed upon by other diners.

Concierge/doorman helpful with taxis waiting opposite the hotel.

Hotel 2 mins walk from Kesington High Street Tube Station.

Would definately stay here again!!!!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Foxy175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, Jamaica
1 review
5 of 5 bubbles Reviewed October 7, 2012

I stayed at Kensington late August and the experience was just great. From the front of the house I was assisted with my bags, the front office staff was great and the rooms were fabulous. The staff was generally responsive to our needs particularly our kids.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn London - Kensington

Property: Holiday Inn London - Kensington
Address: Wrights Lane | Kensington, London W8 5SP, England (Formerly Kensington Close Hotel)
Phone Number:
Location: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#69 Spa Hotel in London
#359 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn London - Kensington 4*
Number of rooms: 708
Official Description (provided by the hotel):
Holiday Inn London - Kensington is a beautiful 4-star hotel centrally located near Kensington High Street tube station and a short walk from Kensington Palace & Gardens, Royal Albert Hall, Earls Court and the West End. The Hotel has 708 well-equipped non-smoking bedrooms including Executive bedrooms and Suites. Enjoy fresh seasonal dishes in the brasserie or a drink in the sunny private garden. Business traveller's appreciate the powerful WiFi service, wide ranging room service menu and an executive lounge for VIPs too. State of the art meeting facilities for up to 250 delegates are ideal for meetings, dinners and weddings. Shopping at Westfield and Oxford Street is a short distance away. Imagine Health Club and Spa includes a fantastic new gym and an 18 metre swimming pool with sauna, steam rooms and jacuzzi. The Spa offers an enticing selection of massage, facial and beauty treatments with our expert therapists. ... more   less 
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Also Known As:
Kensington Close London
Hotel Kensington Close
Kensington Close Hotel London
Holiday Inn London - Kensington England

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