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Reviewed October 2, 2012

A recently refurbished hotel offering excellent value for money. I recently stayed there and i was really excited about the quality of service received. The rooms are very good and so are the common areas (bar, reception, restaurant). The hotel is also conveniently located in South Kensington offering easy access to many of London's attractions as well as shops.

Date of stay: September 2012
  • Trip type: Traveled on business
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Thank Dimitris T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2012

There really is no faulting this hotel's location, two minutes from the tube & a 15 minute stagger (in heels!) to the Royal Albert Hall. I booked a twin room with a friend, just for one night to enable us to attend a concert. Having read previous reviews, I was not expecting much from the hotel, & so was not too disappointed! Yes, the room was small, with a tiny bathroom, ancient television & no 'luxury touches' but despite being shabby in decor was clean & quiet - we heard no disturbances from the refurbishments. We did not have breakfast or use the 'spa', but did eat a light snack in the lobby bar late at night, after the concert. The food was perfectly ok - expensive! - but then, this IS London. If you want a no frills - & therefore - cheaper stay in the heart of the city, then you would be fine here.

Room tip: Presumably now the refurbishments are drawing to a close, you could request one of these rooms!
Date of stay: September 2012
  • Trip type: Traveled with friends
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Thank Capability_Brown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2012

Public areas look great BUT room is very small and basic - more basic student hostel than expensive hotel. Swimming pool - don't be fooled by the photos. The tiles are grubby, clearly not cleaned for some while and cheap nasty soap in shower. Lady with bleeding nose in pool - so I left straight away. Snack in bar fine.

Room tip: Choose another hotel
Date of stay: October 2012
  • Trip type: Traveled on business
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1  Thank Avocettoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2012

This hotel was in a great location. The rooms even though they had been renovated were extremely small, but very clean. The staff were not overly friendly at reception but were made up by the staff at concierge. The breakfast was quite good would probably look at staying there again but would request a larger room.

Date of stay: September 2012
  • Trip type: Traveled as a couple
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1  Thank Julia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2012

I spent the weekend on my way to Spain and must say that the value for money was excellent.

The staff helped me select tours of England and actually recommended the spa which was amazing and a great way to relax. I do look forward to spending a few days there on my way back from Spain and thank your very helpful staff for the tips and hospitality.

Room tip: The spa and gym is great value for money
Date of stay: September 2012
  • Trip type: Traveled solo
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Thank Dianne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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