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“A lovely hotel”

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London Marriott Hotel County Hall
Ranked #185 of 1,067 Hotels in London
Certificate of Excellence
Royal Tunbridge Wells, United Kingdom
Level Contributor
106 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“A lovely hotel”
Reviewed July 23, 2013

This hotel lies back off the road, you approach it through a long archway, where taxies drive up to the hotel. There is a large 'roundabout' at the front of the hotel, which when we went at Christmas was covered in large baubles and presents, all lit up, very attractive.

The hotel inside was very nice, and the room we had our company Christmas Lunch in was great, with a lovely view. The service was excellent and the food was very good. I cannnot comment on the bedrooms as I did not stay there.

This hotel was used for a couple of scenes in Eastenders recently. It is very close to the London Eye and other attractions.

  • Stayed December 2012, traveled on business
    • Value
    • Location
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    • Service
Helpful?
1 Thank Jill L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,455 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (669)
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English first
Accrington, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 23, 2013

We had a wonderful visit to London staying at the Marriott. Staff couldn't have been more helpful. Restaurant staff extremely friendly. Nothing too much trouble. Would definitely recommend. We had a river view which was fab. Other people have said it was noisy. We didn't find this at all. We found it very quiet. Would definitely recommend.

Room Tip: River view, but ask not to be in front of the London Eye as you will be on view to everyone!
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  • Stayed July 2013, traveled with family
    • Value
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Helpful?
2 Thank Raineshoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 22, 2013

The location of the Marriott is very well situated if you plan to do a lot of walking as we did. The room itself was average, and as others have mentioned, it's quite a walk to the lobby from many of the rooms. We were lucky to have a river/London Eye view, which was beautiful at night. Wi-fi is expensive - and they charge for each device used. We were offered the breakfast/Wi-fi package which saved us quite a bit. For all coffee-lovers, Starbucks is right across the street. There is also a nice-sized pharmacy located in Waterloo, which is only a 10 minute walk. It came in handy, as we were there during the heat-wave and had a hard time finding sunscreen anywhere else. The staff is outstanding - everyone we interacted with was extremely helpful.

Room Tip: Ask for a room close to the lobby to avoid a lot of walking
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Alice589
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Clarita, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 21, 2013

We felt like we were sleeping in the room above the Queen. What style and elegance! What a view!!! Our room was on the sixth floor with a balcony overlooking the Eye, Thames, Big Ben and Parliament. Phenomenal...

The staff was extremely professional and very attentive to our needs. We were staying next door at the Premier Inn for the week, but with England in the throws of a heat wave and the Premier Inn not having air conditioning, we opted over to the Marriott for our final two nights. Very expensive but worth very penny just in the good nights rest and the view. Next time I will not mess around but rather head straight to the Marriott London County Hall.

Room Tip: Room 620 - great view with a balcony!!!
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  • Stayed July 2013, traveled with family
    • Value
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Helpful?
1 Thank Discernment316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 20, 2013

I will start with the pros of staying at this property - location, location, location. This hotel is along the river bank, next to the London Eye, and directly across the river from Big Ben, Parliament and within walking distance to Westminster Abbey and Buckingham Palace. The location allowed us to limit cab fees and trips on the metro. The staff was extremely courteous and helpful, and the atmosphere in the library where we ate breakfast and the lobby was very nice.

The cons - the hotel was an old parliament building and it is not situated to have rooms close and convenient to the elevators. Our room was very far from the lobby. In fact, we walked the entire length of the hotel. It was very frustrating when you forgot something. It was more than 10 minute fast walk to the room and back. The rooms were fine, but not as nice as other rooms I have stayed. The beds were very comfortable. I would definitely stay here again.

Room Tip: Ask for a room close to the elevators or you may walk a great distance.
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  • Stayed July 2013, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Rocksikini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garden City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 18, 2013

Had a 6 night stay with my husband and daughter....Great staff! Very helpful in all ways.-Had a medical issue and recieved great advice from conciege on getting medical attention The chef prepared a special order for my daughter and went out of his way to see if we were pleased. Requested a bigger room and got one the following night- All problems were taken care of with courtesy and respect. Location is good but busy. Only complaint is the air conditioner did not work well but it was a heat wave and most of the city was struggling with it. Felt very much at home here!

Room Tip: It is worth the money to get a river view!
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  • Stayed July 2013, traveled with family
    • Value
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Helpful?
1 Thank liz f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westchester County, New York
Level Contributor
328 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed July 18, 2013

Great location. The underground, Big Ben, parliament, shopping, river Thames etc and walking distance to most of central London. Ver old school and traditional. Can be a little stuffy. Staff very helpful. We used Marriott points for five nights and got a very small room with the view of an air shaft. Rooms are expensive. I believe they start at more than $300. We didn't spend much time in the room so we didn't complain.

  • Stayed April 2013, traveled as a couple
    • Value
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Helpful?
2 Thank Boxter98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about London Marriott Hotel County Hall

Property: London Marriott Hotel County Hall
Address: Westminster Bridge Road | London County Hall, London SE1 7PB, England (Formerly Marriott London County Hall)
Phone Number:
Location: United Kingdom > England > London > Southbank
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#145 Luxury Hotel in London
#206 Romantic Hotel in London
#230 Family Hotel in London
#243 Business Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — London Marriott Hotel County Hall 5*
Number of rooms: 206
Official Description (provided by the hotel):
Painted with a signature backdrop, the historic London Marriott Hotel County Hall is in close proximity to our city's main attractions. With views of Big Ben, the banks of the River Thames and overlooked by the London Eye, landmarks are a short stroll away from our hotel's doors. Our hotel boasts distinctive venues that can accommodate for every occasion. ... more   less 
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Also Known As:
Marriott London County Hall Hotel London
London Marriott Hotel County Hall England

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