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“Perfect for Heathrow Express”

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Mercure London Paddington Hotel
Ranked #474 of 1,090 Hotels in London
Melbourne, Australia
Level Contributor
90 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Perfect for Heathrow Express”
4 of 5 bubbles Reviewed November 24, 2013

The location is excellent as it is only minutes from Paddington Station on the same side. Therefore flying into London Heathrow is a simple Heathrow Express transfer and a very short walk. The hotel appears to have a continuous room upgrade and refurbishment program. On this occasion our room had more thoughtful fittings and an improved layout with quality fittings and finish. There are a few steps at the entrance but they have a lift. As with other hotels we have used in Paddington, the rooms are very tight and there is no space to have a case open. The shower was a good size compared to the room. We would stay again because of the location and quality.

Room Tip: There is a good value breakfast at The Pride of Paddington Hotel a short walk back down Praed Street...
See more room tips
  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Austraveller49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, General Manager at Mercure London Paddington Hotel, responded to this review, November 28, 2013
Dear Guest,

Many thanks for taking the time to write a review regarding your recent stay at our hotel the Mercure London Paddington, We are very glad to read enjoyed our excellent location and quality.
We hope to have the pleasure of welcoming you back in the near future.

Kind regards

Your team at The Mercure Paddington
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,398 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Inderoy Norway
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed November 24, 2013

The Mercure Paddington Hotel has a very good localization close to Paddington Station where the Heathrow Express train arrives. I stayed at this hotel in room 516 for two Nights. Service was very good, and the receptionist very helpful, friendly and polite. The room was clean and the bathroom small but Ok. The room in itself was quiet, but extremely small and gave me a claustrophobic feeling. There was actually no pIace I could put my suitcase !! I cannot understand how this is supposed to be a "double room". The breakfast was served in the Garfunkel Restaurant and was in my experience under average. I also had dinner in this Restaurant one night but I would not recommend it becuase you can easily find better food and nicer atmosphere in one of the several restaurants or pubs 1-2 minutes walk from the hotel.
To summarize I think this hotel is ok but clearly overpriced. I will probably choose another hotel the next time.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thehuldt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, General Manager at Mercure London Paddington Hotel, responded to this review, November 28, 2013
Dear Guest,

Many thanks for your recent review. Our team is so pleased to read that you found them very helpful, friendly and polite. , we do apologize that you have found our rooms smaller than expected.
We do look forward to welcoming you back again should you need to be in London.

Kind regards

Your team at The Mercure Paddington
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed November 20, 2013

From the time of getting of the Heathrow express to the Hotel takes 5 minutes. The staff are and continue to be SO helpful and efficient. The room's size and facilities exceeded expectations for London. I would definitely stay there again.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Catherine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, General Manager at Mercure London Paddington Hotel, responded to this review, November 28, 2013
Dear Catherine,

Many thanks for your recent review. We are very glad to hear that we have exceeded your expectations. Our team is so pleased to read that you found them efficient and helpful. We do look forward to welcoming you back again should you need to be in London.

Kind regards

Your team at The Mercure Paddington
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hull, England, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed November 15, 2013

I travelled down to London on the Saturday morning for England's game against Argentina at Twickenham having decided to stay in the Paddington area I picked out the Mercure and was glad I did. The reception staff were friendly,helpful and efficient and upon my return from the game I was given one of the smaller rooms on the fifth floor, it was clean and of a good standard and after a wander round the watering holes of Paddington quite restful. The location of a Garfunkels underneath the hotel was also very convenient ........ I'd certainly use the hotel again and would happily recommend it to friends ... As with most London hotels the price can seem a little expensive but if you're going to judge it on that alone I think it still holds up :-)

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shaun M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, General Manager at Mercure London Paddington Hotel, responded to this review, November 22, 2013
Dear Shaun,
Thank you for your review. We are so pleased to read that you found our team efficient and friendly. It gives us great honour to read that you will return and recommend us to your friends.
We look forward to welcoming you back.

Kind regards
Your team at the Mercure London Paddington
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gilwern, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 14, 2013

Excellent for travellers arriving at Paddington Station with subsequent ease of access to all parts of London. I was very pleased to be given a free room upgrade and also with the courtesy and efficiency of the staff. I felt that I received excellent value.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank rogersolomon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, General Manager at Mercure London Paddington Hotel, responded to this review, November 22, 2013
Dear roger solomon,
Many thanks for your positive review of our hotel. We are pleased to read you enjoyed our perfect location and hotel staff service.
We do look forward to seeing you again should you need to be in London.
Kind regards
Your team at The Mercure Paddington
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure London Paddington Hotel

Property: Mercure London Paddington Hotel
Address: 144 Praed Street | Paddington, London W2 1HU, England
Phone Number:
Location: United Kingdom > England > London > Paddington / Maida Vale
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#313 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure London Paddington Hotel 4*
Number of rooms: 83
Official Description (provided by the hotel):
The Mercure Hotel Paddington is perfectly situated for anyone visiting London for business or pleasure. Only being a few strides from the Heathrow Express at Paddington Station and 3 London Underground lines. ... more   less 
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Also Known As:
Quality Inn London
Quality Crown Hotel Paddington
Quality Crown London
Mercure London Paddington Hotel England

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