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“Lovely afternoon tea”

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Kingsway Hall Hotel
Ranked #249 of 1,068 Hotels in London
Certificate of Excellence
Olney, United Kingdom
Level 4 Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Lovely afternoon tea”
Reviewed January 18, 2014

Visited the Kingsway Hall Hotel for afternoon tea in early December. We were a party of 5, 2 of whom were only joining us for a quick cuppa before moving on to other events. The staff were very welcoming and were happy to accommodate a mixed party - 3 for afternoon tea and just 2 for tea. Food was lovely and very well presented. A separate plate of food was provided for our daughter who is a pescatarian. Tea was refreshed whenever we wanted. We were given plenty of time and not put under any pressure to hurry. A lovely relaxing afternoon tea just minutes from the centre of Covent Garden.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank K2B50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Kingsway Hall Hotel, responded to this review, January 27, 2014
Dear K2B50,

Thank you for discovering and clearly enjoying the afternoon tea at Kingsway Hall hotel. My pastry chef will be very happy to read your kind words as well as the restaurant team who looked after you. The whole experience is designed to be relaxing as you experienced first hand.

Hopefully, you will be able to visit us again in the not too distant future.

Kind regards,

Andrew Hollett
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,193 reviews from our community

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  • Sleep Quality
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  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (424)
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Kingston-upon-Hull, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 15, 2014

great location, great hotel, stayed two nights. staff very friendly .room really clean good size even with extra bed. only one minor moan don't let children in the fridge because things in side or on sensors.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank johnrover105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Kingsway Hall Hotel, responded to this review, January 27, 2014
Dear johnrover105,

Thank you very much for your review and I will share your kind comments with all my team. The minibars as you mention are sensitive to ensure accurate charging and reduce errors on guest bills. I hope your advice will be appreciated by all parents of younger inquisitive children.

Do visit us again and I appreciate your feedback.

Kind regards,

Andrew Hollett
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Sunlight, United Kingdom
Level 3 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 14, 2014

Excellent hotel, from initial check in the staff were polite and friendly. Room was well equipped (standard room) bed comfortable and overall very well maintained and decorated plus spotlessly clean. Although ex Londoners we would imagine that if you didn't know your way around, this would provide the perfect place to start your trip as the location was fantastic. Tube and buses a few yards away and plenty of stores nearby. So many attractions etc within walking distance. This was a perfect stay for us and one we will repeat.

Room Tip: 3rd floor front of building, noise as expected in Central London but not disturbing.
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank atjncr99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Kingsway Hall Hotel, responded to this review, January 15, 2014
Dear atjncr99,

I am very pleased to read that you have taken the time to post your comments following your recent stay with us. My team will be delighted to know that you enjoyed your visit and, as a result of this good experience, you will hopefully choose to stay again in the not too distant future.

Your comments are very much appreciated and I am pleased that you have shared your thoughts with other members of the Tripadvisor community.

Happy new year !

Kind regards,

Andrew Hollett
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hampshire
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 14, 2014

Stayed here for 1 night during visit to theatreland. Hotel is in a great location and the staff very friendly and helpful. The cleanliness was good and the rooms very very comfortable. Would definitely recommend if visiting the theatre or Coventry Garden.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jimymac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Kingsway Hall Hotel, responded to this review, January 15, 2014
Dear Jimymac,

Thank you very much for staying and enjoying your time at Kingsway Hall and I shall pass on your compliments to the team here. Hopefully, you will be able to visit us again in the not too distant future.

Happy new year and thank you for sharing your experience with other members of Tripadvisor !

Kind regards,

Andrew Hollett

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ipswich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 14, 2014

Every facility the hotel offered - by its location, service provision or ease of access - was equal to or even better than we expected / hoped for. In addition, the hotel's premier asset - staff - were brilliant, particularly in terms of their friendliness, courtesy and helpfulness. (And, in these terms, we mean arrivals / departure reception staff, housekeeping, restaurant and bar staff.)

The one drawback was the company's pricing policy and its related (?) transparency.

We didn't realise - until we paid our bill - that the 'discretionary' 2% addition was automatic nor did we appreciate that bar and restaurant charges would include a 15% surcharge. These two factors resulted in an addition to our bill of £26 plus the obligatory VAT inclusion that accounted for a further 20% increase.

Surprise! Surprise! - Our review = Excellent by way of service, Average by way of value for money!

Room Tip: Our room (312) was ideal - just 2 floors up and immediately adjacent but not next to the lift. Maxi...
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank cliff h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Kingsway Hall Hotel, responded to this review, January 15, 2014
Dear cliff h,

Thank you so much for your review and I am delighted to read that the prime asset for your excellent experience was my team at Kingsway Hall.

All of the team work very hard to provide a really warm welcome and an efficient level of service consistently and its a pleasure to be able to share your review. I have noted your comments about the service charge ( which goes to the team ) and I hope that you felt the service delivered was above average and worthy of the charge. if you had any reason to be unhappy, the charge will be removed without drama.

I hope that you will both be able to visit us again and if I can assist you with the arrangements please do contact me directly.

Happy new year and thank you again for posting your comments on Tripadvisor !

Kind regards,

Andrew Hollett

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 14, 2014

Booked last minute for a night in London, Staff couldn't do enough for us, stayed in standard rom which was like a superior in other hotels, as we were going out we didn't use the bar or restaurant, but will do next time, the 12 o'clock check out was very handy as the bed was so comfortable we didn't wake up until 10:30. We will definitely use this hotel again.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank GLAPE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Kingsway Hall Hotel, responded to this review, January 15, 2014
Dear GLAPE,

I was delighted to read that you chose to stay with us recently and you clearly enjoyed all aspects of the visit, which is a pleasure to read. I shall pass on your kind remarks to the hotel team and hopefully you will be able to stay with us again.

Thank you for using Tripadvisor and I wish you a very happy new year.

Kind regards,

Andrew Hollett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middlesbrough, United Kingdom
Level 5 Contributor
90 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 14, 2014

We had a great two night B&B stay at the Kingsway; the room and bathroom were of a high standard and very comfortable. We didn't dine there but did have breakfast each morning and found this to be very good. No hesitation in recommending and will stay again.

Room Tip: King size bed in Deluxe rooms upwards.
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Nina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Kingsway Hall Hotel, responded to this review, January 15, 2014
Dear Nina B,

Thank you for discovering and enjoying Kingsway Hall hotel and I am very pleased to read that you found your stay to be very comfortable.

Your complimentary comments about breakfast are much appreciated and I hope that your experience this time will convince you to stay with us again and hopefully make us your preferred choice of hotel to use when visting the capital.

Happy new year !

Kind regards,

Andrew Hollett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kingsway Hall Hotel

Property: Kingsway Hall Hotel
Address: Covent Garden 66 Great Queen Street, London WC2B 5BX, England
Location: United Kingdom > England > London > Covent Garden
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#156 Romantic Hotel in London
#173 Family Hotel in London
#187 Luxury Hotel in London
#260 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Kingsway Hall Hotel 4*
Number of rooms: 170
Official Description (provided by the hotel):
Kingsway Hall Hotel is a centrally located 170 bedroom 4 star deluxe hotel in Covent Garden and Holborn. Spacious bedrooms and luxury suites are equipped with everything you need to relax. All bathrooms have a bath tub and shower, with fluffy towels and luxury toiletries. There are 10 air conditioned meeting rooms with a professional support team and private dining facilities with excellent food and service, perfect for dinners, wedding receptions and corporate events. The glass walled Harlequin restaurant starts your day with a superb breakfast selection and the dinner menu features high quality seasonal British dishes in addition to an elegant afternoon tea every day of the week. The lounge bar serves drinks, cocktails and Italian coffee's and is ideal for business meetings, lunch or a pre/post theatre night cap. The hotel has a powerful FREE WiFi service throughout, a business centre and a fitness studio with spa, gym and steam rooms. Our professional and friendly staff are here to ensure you enjoy every aspect of your stay in one of the best locations in London. ... more   less 
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Also Known As:
Kingsway Hall London
Hotel Kingsway Hall
Kingsway Hall Hotel London, England

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