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“Double Tree Hilton Hyde Park”

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DoubleTree by Hilton - London Hyde Park
Ranked #244 of 1,089 Hotels in London
Certificate of Excellence
London, United Kingdom
1 review
“Double Tree Hilton Hyde Park”
5 of 5 bubbles Reviewed July 19, 2013

Very helpful, friendly staff, Breakfast was very good, food much better than the normal hotel stuff, the staff were amazing. Lots of them and could not fault anything. The room was very clean, comfy bed, great TV which was simple to operate. Used the Iron and ironing board. My stay was for business The location was very convienent, Definetly reccomend this hotel.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mark I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,987 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Melbourne, Australia
2 reviews
5 of 5 bubbles Reviewed July 18, 2013

Hotel is excellent, staff also excellent, nothing too much trouble and are very knowledgeable. Rooms large for London accommodation and spotless. Bathrooms also roomy. No issues with noise & airconditioning very efficient. Only issue is there was no external signage so can be difficult to find. Very good value for money.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank George M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, United Kingdom
2 reviews
4 of 5 bubbles Reviewed July 18, 2013

Our experience overall while staying with Double Tree was very good and would definitely stop again. Nice Clean Rooms, Helpful and Polite Staff. Only downers are minor but worth noting, if you are allergic to feathers both the pillow and duvet are feather, waiting for breakfast can be hit n miss due to the size and the cleaners appear to start very early and bang every door possible continually. Again overall it it a very nice hotel in an excellent location

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Andrew K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 17, 2013

What a fabulous hotel, recently renovates to very high standards, impeccable staff and customer service. Entrance slightly hidden, just off Bayswater Road, opposite the entrance to the lovely Hyde Park. You are greeted with an air conditioned, marble reception area. Swift,efficient, friendly check in and a warm cookie to take to your room
The room itself is wonderfully air conditioned, we had one night in a twin room, not huge, but very very well equipped, tea and posh coffee maker, iron, ironing board, hair dryer and plenty of mirrors and plugs. Bright, airy and fresh. We had a wonderful view over the rooftops. The bathroom was so modern, convenient and lovely I wanted to take it home. There was a clever orange night light in their so you could use it at night without breaking your neck or waking up your room mate.
There is also a nice, simple bar/ breakfast area, officially closes at 2am, but the wonderful, accommodating discrete staff allowed me and my friends to stay way over this time and no complaints at all. This wasn't cheap, but for this location and quality it was an absolute bargain and will not hesitate to recommend to friends and hope to stay again. Thank you Hilton.

Room Tip: I didn't use the fitness centre so I cannot comment on it. I accidentally clicked on the raring...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Linda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
1 review
5 of 5 bubbles Reviewed July 16, 2013

we had spent 2 nights in a different hotel in London which was extremely unsatisfactory, so we were relieved to find two rooms available for the last 2 nights of our stay. Our stay was a present for another couple and staying in the Hilton just sorted things out nicely. We tried to book the Hilton because we had stayed in the Jarvis Ramada but we did not recognise the new hotel on line. We were particularly pleased with the fridge and the safe. Thank you Elizabeth Barfoot

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Elizabeth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerLon_HydePark, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review, July 17, 2013
Dear Elizabeth B,

Thank you for taking the time to provide us with such great feedback on our new rooms it is much appreciated and makes us very proud of this fantastic hotel in a great location we now have.

We hope to see you again soon.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
1 review
3 of 5 bubbles Reviewed July 16, 2013

Hotel room ok, but disappointed by the make-shift dining room and staff. The hotel obviously is having renovation works but it should have been completely honest that this was happening. We were told that breakfast would be served on the "mezzanine" it was just a conference room used as a makeshift restaurant and bar area. Where you had to wait for service because it was too small for the hotel.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sandra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerLon_HydePark, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review, July 17, 2013
Dear Sandra B,

Thank you for your valued comments we have of course acted on them to make sure that there will be no repeat. Thank you for your valued contribution as we continually strive to make the hotel an even better place to stay.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norfolk UK
Level Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed July 15, 2013

We stayed here while transfer to Hilton was taking place and they are doing everything they can to bring the hotel up to date.
There's a very reasonable surface car park just across the road and there are 3 tube stations within walking distance.

Rooms were clean, modern and well appointed. Air con works a treat, flat screen TV and good quality shower. Room size is typical of most London hotels and the bed was good quality. Ask for extra pillows though as they are rather flat - to say the least!

Breakfast buffet was fine although the staff could maybe look a little more interested at times and don't make the mistake of asking "Coffee lady" for tea. There's a separate "tea lady" by all accounts. Mrs Doyle from Father Ted will make the occasional appearance!

There are plenty of local restaurants along Queensway and shops stay open quite late.

Hyde Park across the street makes this a great location for exploring London without being directly in the centre.

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton - London Hyde Park

Property: DoubleTree by Hilton - London Hyde Park
Address: 150 Bayswater Road, London W2 4RT, England
Phone Number:
Location: United Kingdom > England > London > Notting Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#146 Business Hotel in London
#172 Romantic Hotel in London
#182 Luxury Hotel in London
#194 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton - London Hyde Park 4*
Number of rooms: 228
Official Description (provided by the hotel):
Welcome to DoubleTree by Hilton London - Hyde Park. Superbly located opposite Hyde Park and Kensington Gardens and just 400 meters from either Queensway or Bayswater Underground stations, our warm and welcoming hotel offers close proximity to popular London attractions including the West End theatre district and Madame Tussauds. Enjoy fantastic shopping opportunities at nearby Oxford Street or hire a pedalo at the Serpentine boating lake in Hyde Park. ... more   less 
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Also Known As:
Ramada London Hyde Park Hotel London
Ramada Hotel Hyde Park
Hyde Park Ramada
London Ramada
DoubleTree By Hilton - London Hyde Park England

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