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“Dark as sin” 3 of 5 stars
Review of La Suite West - Hyde Park

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La Suite West - Hyde Park
Ranked #418 of 1,069 Hotels in London
Oxford, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Dark as sin”
3 of 5 stars Reviewed December 13, 2012

Enjoyment of any stay in this hotel will be dictated by your appreciation of black as a decorative feature. Its prevalence renders the accommodation extremely dark, with tension and foreboding the primary emotions evoked, and these exacerbated by the employment of wooden grates instead of wardrobe doors, referencing, apparently, prison bars. The white parts of the building naturally appear rather shabby, as they show all the dirt. My room totally lacked windows, which enhanced the sensation of claustrophobia. I like a light room, so did not enjoy staying here. That's a matter of preference, though; my partner found it just to his taste.

The ground floor rooms do not benefit from hot water until the evening. This is not acceptable and is the main reason for the poor rating. The taps run a cool luke-warm, not suitable for washing. This was explained as normal for the ground floor.

Pros:
- Very large bathroom and good-sized bedroom
- Very numerous and attentive waiting staff
- Close to tube stops (Bayswater and Queensway)
- Very nice tea!
- Sink in room for kettle and cups (Room 18)
- Two gigantic TVs in room
- Complimentary newspaper

Cons:
- Extremely ugly decor
- No hot water
- Much noise emitting from technical unit and constant drain outflow in internal courtyard, and tube trains beneath the hotel
- No breakfast buffet; everything a la carte
- Breakfast extremely slow to arrive
- Metal grid by which room 18 is accessed poses health hazard to ladies in heels
- Request for quiet room on second floor and with window not respected
- Room not cleaned during stay; turndown service only

Room Tip: Do not accept a room on the ground floor. Noisy.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank FloreatMagdalena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
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English first
Swindon, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 7, 2012

We stayed here for our 5 year anniversary of our relationsip, found online after searching for hotels near hyde park. We had intentions of visiting the nearby winter wonderland so wanted somewhere closeby! Got a great deal last minute.

Around a 15 minute walk from Paddington station, although it is next to Bayswater if coming from elsewhere. Upon check in the lovely reception staff were extremely polite and eager to help. No issues whatsoever. Online I had heard about a pre auth required for rooms with a minibar. My debit card was not accepted for this (credit cards only) however more than happy on helpful advice from the reception staff that a cash point was a minute walk away!

The very helpful concierge then took us to our room, saw us in and explained the features of the room to us (Touch lamps for lighting etc). The room itself was very modern, spotless and very well designed! Loved the colour scheme.
I believe we were in the Kensington suite on the ground floor. Bed was extremely comfortable. And with the cold London weather outside, the heated marble floor bathroom was the icing on the cake!

Hyde park is a 10 minute walk away however the Wonderland is slightly further (30 minutes) but again, coming back to our lovely room took away all the cold!

Checkout again was efficient with no issues, PreAuth cash returned without a problem. We were on a room only rate so can not comment on breakfast/dinner however we walked past the interior restaurant a few times. It is very well presented, and the colour scheme of the hotel works perfectly!

I work within the high end hospitality industry. So I know what to expect in terms of quality, they did not disappoint and was astounded by the service and quality of this place. So thank you La Suite West, I will definitely be returning :) - Room 013

Room Tip: Go for a suite and treat yourself, you will not be disappointed!
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Will L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
151 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed December 6, 2012

So this is a new venture for me, staying a bit further out of town. La Suite West, is a gem that I have overlooked due to my prejudice in staying out of the west end given that my work place is in the heart of Soho. From Tottenham Court Road station takes you directly via the central line to Queensbury followed by a simple 2 minute stroll to the well-appointed, great value hotel.

On entry a concierge is there to greet you, (the door is at the side of the hotel and hidden slightly, so preserver and you will find) with a friendly smile, check in was easy and uncomplicated.

If you like your hotels chintzy then I would avoid, the hotel is minimalistic in design, no clutter (dust collectors) with stark white walls and dark furnishings, but clever lighting makes feel warm and cosy.

The rooms are really well thought out, including mini-bar with sink (simple I know but being able to wash your own stuff is handy!) , robes and slippers, heated marble floors and mirrors in the bathroom and rain shower with separate hand shower. To top it off lashings of Molten Brown toiletries.

The bedding is sumptuous particularly the pillows which are snuggly warranting hugs all night!

Breakfast is a little pricey, but was of high quality with the staff adding to the overall good experience. The full English includes fresh squeezed orange juice, coffee, pastries, tasty fry up and toast and condiments.

So all in all, really great. Worth the slight trek out of town!

Looking forward to staying again.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JamesSharpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penang Island, Malaysia
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed December 4, 2012 via mobile

PROS
- free wifi! Being one of those people who likes to stay connected, this was a huge bonus. The wifi connection was pretty good and fast.
- Good location in Bayswater; near the Bayswater and Queensway stations, and close to Tesco Express and Sainsburys and a number of Asian food outlets
- Neat and clean rooms
- Plenty of power sockets in the room, including some next to the bed
- Comfy bed and pillows (though my bed was a little high).
- Bathroom floor was heated. I liked this :)

CONS
- Signage outside is rather small, which made it tricky for the taxi driver to locate.
- Corridors are rather dimly lit.
- Did not like that my room (and my parents' room) had to be accessed via stairs. Only a few steps, but it's tiresome when you have heavy bags with you.
- No toothbrush and still water provided in the rooms. Had to ask the front desk for them. Took a whole day for a bottle of still water to get to my room, though.

Stayed November 2012, traveled with family
Helpful?
Thank yuinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed December 3, 2012

We stayed 1 night, 30/11/2012 in double room with evening meal & breakfast. Entire hotel is very dark & looks quite seedy as totally black & white and bathroom was smallest we've ever had in a hotel. Evening meal service was very slow but food quite nice. Breakfast, however, wasn't good...just ordered tea, coffee & 2 English breakfasts, our tea & coffee arrived after around a 10 minute wait and our cooked breakfast arrived over one hour after we had ordered it!!!! Had to complain 3 or 4 times before our cooked breakfasts eventually showed up! Many other guests were also joining in with us complaining to the waitresses that they were waiting unacceptable lengths of time for their food to arrive & we all commented together that it was like staying at Faulty Towers.

Very, very, very poor standard of service was experienced by many of us guests during our one night stay there. Please do not book to stay there as it isn't a pleasant experience and it is very, very over-priced for the standard of service they offer. We have stayed in many different types of hotels & guest houses in our time but never have we received such terrible service from staff, absolutely awful place it is.

Room Tip: Just don't book, try another hotel in the same area, but avoid this one!!!
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  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
9 Thank w00dhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 2, 2012

Very nice hotel, was given a upgrade upon arrival which was great.
The staff was friendly and helpful.
The room was very modern.
I've been in many hotels worldwide and I have to say this is one of the best hotels I've been in.
Will use this hotel again that's for sure.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Shilly14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vienna
Level Contributor
95 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 stars Reviewed November 25, 2012

We had a twin room, which surprised us positively with its size : pretty good for London - we even had a niche with two big armchairs. The beds were big and comfy and the minibar was full of good things (tea&coffee available). There are some hangers and drawers for clothes - not too much, but was enough for a girlie weekend. The bathroom is small but nice - the shower is excellent. We liked the minimalistic black&white decor, lots of mirrors. The best : our room was very quiet.
Concierge and receptionists were efficient, fast and helpful. There are two underground stations around the corner and we walked from Paddington (max 15 min.). I'll be definitely back soon !

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank lin23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Suite West - Hyde Park

Property: La Suite West - Hyde Park
Address: 41-51 Inverness Terrace, London W2 3JN, England
Location: United Kingdom > England > London > Notting Hill
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#282 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — La Suite West - Hyde Park 4*
Number of rooms: 80
Official Description (provided by the hotel):
London's newest luxury boutique hotel.Located on a quiet street on the edge of London's magnificent Hyde Park and close to the West End and Paddington, is the minimalist and latest creation of famed British designer Anouska Hempel.Ranked one of the world’s top 100 interior designers and architects, Anouska Hempel has also made a name for herself in landscape design and high fashion and has owned, designed, and managed several award-winning, luxury boutique hotels.Here at La Suite West, the aesthetic takes the shape of a stark temple of black and white, where clean lines meet sharp angles and sculptural forms. A corridor of inky-black marble floors leads guests up to an unusually long white marble reception desk.In the garden, crisp lines and sculptural forms that characterise the hotels interior are echoed in meticulously pruned plants, trees and hedges. Leading from the hotel restaurant, food and beverage service is available, making it the perfect location for cocktails or afternoon tea. ... more   less 
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Also Known As:
La Suite West - Hyde Park London, England

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