I've stayed here for 37 nights between Nov & Dec 2010, booked an (executive room) and been upgraded to (One bedroom suite) thanks to RA membership.
The suite is very beautiful, good size with 2 bathrooms, 2 TV, Sofa bed.
*Best location in London in my opinion.
*House keeping service is excellent.
*Laundry service is excellent.
*Concierge is average.
*Room service food is poor!!
*Hotel exterior needs improve and more lighting.
*Internet is so expensive !! (shame to pay for it!!).
*Guests relation POOR.
*Front office is good.
*Suite #875. (with no view).
- Free Wifi