We had intended to stay at another London hotel but switched our reservation to the InterContinental Park Lane ("ICPL") when the other hotel notified us well after our booking that it was undergoing a renovation. In hindsight, that was a bit of good fortune for us as the ICPL is in a very good location and the Club InterContinental made for a much easier stay.
The location at the corner of Hyde Park in Mayfair is literally a 5 minute walk to the Hyde Park Corner station on the Picadilly Line and a 15 minute walk to Buckingham Palace. The weather wasn't particularly nice, but in nicer weather the proximity to Hyde Park will be a real bonus with children.
What we liked:
We had a one bedroom suite with an attached standard room. The outer door to the hallway can be closed to allow relatively free flow between the two rooms.
The rooms have a teapot and were restocked with fresh fruit daily.
The bathroom in the suite is a nice size.
Simon Rose, the Head Concierge, was on duty when we arrived and he is a very nice man with some good suggestions for our first day. Most of the concierge staff was very helpful (with one minor exception.)
The InterContinental Club is a real plus as it offers a hot breakfast, late afternoon tea, and evening cocktails. We arrived early in the morning from the US and our room wasn't going to be ready until late in the afternoon. There is a shower in the Club which we used to just refresh ourselves before heading out for the day. I would suggest having your personal toiletries available.
The Cookbook Cafe Sunday Brunch was really nice. We were there on Easter Sunday, so it may have been more elaborate than what is normal for a Sunday.
Room service wasn't insulting in cost and it was delivered fairly quickly.
The could have been a bit better:
Prior to our arrival, I spoke with one woman at the Concierge Desk about a few reservations. While she made them, she never logged them in their system so we were left thinking we had to plead for a table at the Easter Sunday brunch, among other things. I had also asked her about tickets to the Chelsea FC match, we should never replied to me about. Other reservations I sent by email may not have been made, which required me to scan through my outgoing emails from work to make sure I even sent it. Those on duty sorted it out for us, but it was a bit unexepected that things that we thought were taken care of were not.
There was a perfume heavy smell in the main bathroom. We had assumed a prior guest dropped a perfume bottle as the smell was really noticeable. After smelling that same heavy scent on an elevator, I think it may be a cleaning product they use. Perhaps they just need to use a bit less of it. (Or maybe it actually was perfume, which means some of the guests need to use a lot less!)
It is London and it is a very high-end hotel. If looking for a budget option, then really this isn't the hotel to pick. If looking to splurge a bit, then please stay at the ICPL without concern.
- Official Description (provided by the hotel):
- Once the site of a royal residence, InterContinental London Park Lane is now the epitome of modern elegance. Located between Mayfair and Knightsbridge in view of Buckingham Palace, the hotel is not far from the Tower of London, Big Ben and Trafalgar Square. Also worth seeing is the Victoria and Albert Museum, Madame Tussauds and The National Portrait Gallery. ... more less
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- Also Known As:
- Intercontinental Hotel London
- InterContinental London Park Lane England