We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Guest Relations” 5 of 5 bubbles
Review of InterContinental London Park Lane

Lowest prices for {0} - {1}
Enter dates for lowest prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
We check up to 200+ sites for the lowest hotel prices
InterContinental London Park Lane
Ranked #132 of 1,089 Hotels in London
Certificate of Excellence
Portola Valley, California
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Guest Relations”
5 of 5 bubbles Reviewed August 1, 2011

I booked three nights at this hotel through a cruise line for a pre-cruise stay. We arrived early and they did their best to get the room ready as they new we had been on a long flight. I requested 2 beds and the room was made up as a queen. Housekeeping quickly came up and split the beds with new linens. The room seemed a little tight. I went back to the front desk and tried to upgrade, but the hotel was full. The next day I met Dominic Smith, Senior Guest Relation Team Leader. He very graciously listened to my concerns and showed me a room with two doubles that was much larger. I declined only because it was a smoking room and decided to stay where we were. We had a nice chat and I mentioned it was my birthday and we were going on this cruise to celebrate my birthday and our wedding anniversary. After I returned from dinner, I had a half bottle of the very best champagne and a dessert waiting for me. This kind of service makes one want to go back again.
Thanks Dominic, you are wonderful!!!

Room Tip: Try booking on your own rather than through a cruise line
See more room tips
  • Stayed July 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BB6262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,332 reviews from our community

Traveler rating
    1,401
    639
    176
    62
    54
See reviews for
409
897
158
496
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (407)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
dubai
Level Contributor
97 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 243 helpful votes
3 of 5 bubbles Reviewed July 29, 2011

Stayed there for 6 nights in June. I paid a highly competitive corporate rate (well under GBP300) – and at that price good value. The room was a reasonable size with a limited view of Hyde Park. Being at the end of the corridor, it was very quiet. Overall taste – non-descript old English style with a bit of chintz. The hotel is essentially pretty characterless but Inoffensive. Service requirements were limited, but some weakness – newspapers not delivered, and having asked for a blanket and using it each night I could never work out why housekeeping kept making up the bed with a duvet, for me to strip it off again – common sense is a rare commodity. One positive was ease of using shower in club lounge area (I had not booked club room) to freshen up before heading off. On the meal front - breakfast was quite good – but at Tier 1 Hotel price wise where I think Intercontinental is really a top Tier 2 hotel. I was charged GBP5 for each small glass of orange juice whereas the Connaught and One Aldwych charged for one glass and gave multiple top ups – I wanted more limited a la carte. Dinner in the main gourmet restaurant was very good. Would I stay here again – no, but I would not kick up a fuss if I was booked there at a sensible price and I would not be keen on paying more than 400 for a room here. May also buy a bottle of Tropicana to take down to breakfast.

  • Stayed June 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank dubainick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericton, Canada
Level Contributor
157 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed July 29, 2011

We were very impressed with this hotel. The room and bathroom were large, clean and well appointed. Great location. The concierge made all of our dinner and dancing reservations and even the doorman was fantastically helpful providing us with a map and umbrella as it was raining.

  • Stayed January 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BevyPoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Highclere, United Kingdom
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed July 24, 2011

Very elegant hotel in the heart of Mayfair. Room was quiet, well appointed, spotlessly clean and very comfortable. We slept really well which is rare for us in London. Would recommend as a good base for exploring the sights.

  • Stayed July 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Just-B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed July 24, 2011

We stayed here for one night (Saturday). It was actually a 'Secret Hotel' booked through a website who tell you the name of the hotel after you have paid (keeping the price low). We were so pleased as we paid an extremely reasonable price for a lovely classic hotel. Everything from check in to check out was great. Very clean and elegant with the most comfortable pillows I have ever had! We were on the 5th floor and it was very quiet, although the view wasn't great, we over looked the 'inside' of the hotel on to other rooms, but this didn't bother us atall. Location is good especially for Piccadilly/Mayfair/Buckingham Palace etc, and is easy to get there (Green Park Tube). Will definately return here.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Irishbella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manama, Bahrain
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed July 24, 2011

I stayed with my family at the Intercontinental London Park Lane between 8-17th of July, 2011 and I enjoyed every moment of my stay. We stayed in a One Bedroom Suite that was luxuriously decorated and it was quite spacious compared to other hotels in London. Our suite had a separate living room with a sofa bed and that made it accommodate 3 adults in total. The corridors to the rooms, however, are a bit outdated and need refurbishment to go along with the newly decorated rooms/suites. We had access to the Club Intercontinental lounge where they served excellent breakfast, snacks in the afternoon, drinks in the evenings, refreshments and cookies all day, and free internet. The Club had stunning views over Hyde Park and it was very nicely decorated. The staff were extremely helpful and managed to attend all of our requests promptly. The hotel location could not be better, it is within walking distance to the best areas in London (Knightsbridge, Mayfair, Oxford Street, Bond Street, Hyde Park) and it is very close to Hyde Park Corner Underground station. I have no complains about my stay and would definitely stay there the next time I visit London. Emad AbuHendi.

  • Stayed July 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Emad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed July 21, 2011

Its always a shame such 5 stars hotels are still not giving speedy & free internet services to their guests !

A shame really!

  • Stayed March 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank RenaudN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these London hotels
Mayfair
COMO Metropolitan London
COMO Metropolitan London
#59 of 1,089 in London
4.5 of 5 bubbles 1,060 reviews
Mayfair
Four Seasons Hotel London at Park Lane
Mayfair
The Athenaeum Hotel & Residences
Show Prices
Show Prices
Show Prices
Mayfair
London Hilton on Park Lane
London Hilton on Park Lane
#322 of 1,089 in London
4.0 of 5 bubbles 2,927 reviews
Mayfair
Sheraton Grand London Park Lane
Belgravia
The Lanesborough
The Lanesborough
#22 of 1,089 in London
5.0 of 5 bubbles 207 reviews
Show Prices
Show Prices
Show Prices

Been to InterContinental London Park Lane? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental London Park Lane

Property: InterContinental London Park Lane
Address: 1 Hamilton Place | Park Lane, London W1J 7QY, England
Phone Number:
Location: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#37 Spa Hotel in London
#76 Romantic Hotel in London
#98 Family Hotel in London
#100 Business Hotel in London
#113 Luxury Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — InterContinental London Park Lane 5*
Number of rooms: 277
Official Description (provided by the hotel):
Once the site of a royal residence, InterContinental London Park Lane is now the epitome of modern elegance. Located between Mayfair and Knightsbridge in view of Buckingham Palace, the hotel is not far from the Tower of London, Big Ben and Trafalgar Square. Also worth seeing is the Victoria and Albert Museum, Madame Tussauds and The National Portrait Gallery. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Orbitz, Hotels.com, Agoda, Priceline, Cheap Tickets, Travelocity and Jetsetter so you can book your InterContinental London Park Lane reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Hotel London
InterContinental London Park Lane England

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing