I have already placed a review on the official IHG Site, so thought I would share it on Trip Advisor.
This hotel falls well short of its Crowne Plaza rating, it was once an Holiday Inn and some sat navs still show it as an Holiday Inn.
I staye here a lot in 2011 and returned in September 2012 for a two night stay.
I stay 4 nights a week in London for work. All in IHG Properties.
Good Points : I aways give hones reviews.
Decor, clean areas - modern areas. 2 mins from Hanger Lane on Central Line.
Bad Points :
Room allocation - Placed in an access room, with sink by my knees. Great for someone who requires the room nd excellent but not for someone who does not, it cause more problems.
Room not cleaned properly. Sleep System still on the bed cover and pillows.
Check-in : They love coach tours!! I think that is primarilly what they have moved to. If you get caught behind one then even royal ambassader you have no chance of getting to the Priority Club Desk.
Bar Area : I tried to watch the tennis one evening, but a group of so called gentlemen were sitting swaring, rude language, sexual suggestions for about half an hour. I could hea them 4 tables way.
Management responce : Room - Sorry nothing else so that's it. The night manager came to the room on the second night and said yesyou are correct and cange the beding herself. She said she would be speaking to housekeeping, so they never changed it for two days before she did. Customers - They have freedom of speech and can say what they want. So its ok to do that in the CP London Ealing Bar.. Duty Manager who I raised these with was not in any way helpful.
Yes I have raised with hotel the above. IHG Responce it is an internal matter they will resolve. Management responce from London Ealing - ZERO nothing!!!
For the price and location - With another 8 CP's to choose from and loads of HI's - I would recommed you choose another..
- Official Description (provided by the hotel):
- A stylish West London hotel with fast access to the city centre, on-site dining and excellent business facilities Crowne Plaza(R) London Ealing hotel is located next to Hanger Lane Tube Station, so you can be in Central London for a meeting or a night out in 25 minutes. We're right beside the A40 too, so you can get to Heathrow Airport (LHR) in half an hour. Bring your colleagues with you and book a room at our quiet, self-contained meeting centre, which can seat up to 80. Digital projectors and wireless microphones help ensure a seamless presentation, and our smart breakout café has drinks and snacks to keep everyone going. WiFi is complimentary, there's ample parking, and our Crowne Plaza Meetings Director helps everything go like clockwork. If you have some time off, you can take in a concert at nearby Wembley Arena. Catch the Tube and Covent Garden theatres, Soho restaurants and Savile Row's designer boutiques are all within a short ride. Stretch your legs in the nature reserve at leafy Richmond Park, only 5 miles away. Our sophisticated West 5 Brasserie and Bar is an ideal place to entertain guests over a grilled sirloin steak, pan-fried sea bass or a Starbucks coffee. Relax with a glass of wine in our colourful contemporary lounge, where you can watch Sky Sports too. Wind down at our free fitness centre, open 24/7. ... more less
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- Also Known As:
- Crowne Plaza London
- London Crowne Plaza
- Holiday Inn London
- Crowne Plaza Hotel London Ealing England