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“Verry tidy and clean , read on”

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Crowne Plaza London Kensington
Ranked #135 of 1,088 Hotels in London
Certificate of Excellence
Oldbury
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Verry tidy and clean , read on”
Reviewed April 5, 2013 via mobile

Clean and tidy room , verry friendly also. Breakfast awfall , save your cash and go else where , weekend prices were a litle pricey 199 £ for one night. Brekki £10 if you pay in advance , 15 if you forget ....

Stayed April 2013, traveled as a couple
Helpful?
5 Thank Ben L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review, April 8, 2013
Dear Ben L
Thank you for leaving feedback on your recent stay with us. I am sorry to read that you found breakfast awful, although from your comment I cannot tell whether this is because you didn't receive good service or because you thought the range of dishes on the buffet was insufficient or simply because you felt it was too expensive. For other readers, we offer a buffet breakfast with a wide range of hot and cold dishes including both Full English and Continental choices as well as some popular Asian dishes ( as we operate an Asian restaurant, Umami, at lunch and dinner). Breakfast is available at a discount if paid for at the time of check-in ( we do this as it helps us predict how many guests will be taking breakfast each day) and children eat free if accompanied by paying adults, which makes it even better value.
Best regards
Lawder Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,248 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Leicester
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 5, 2013

We have just returned from a two night stay, our second stay at this hotel in the last 3 years. Again we could not fault anything at the hotel - our room was ready at 12 noon on the day of our arrival and it was extremely comfortable. It's in a great location, just opposite Gloucester Road tube station and also opposite are a couple of restaurants, cafes and a Waitrose. The staff are very friendly and willing to help with anything. No doubt we will be back in the near future :-)

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Louise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review, April 8, 2013
Dear Louise M
Thank you for leaving a review of our hotel. I'm glad that you appreciated our great location with such easy tube access to Heathrow and all parts of London via the Piccadilly, Circle and District lines, which are all right opposite the hotel.
We look forward to welcoming you back again in the near future.
Best regards
Lawder Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
91 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed April 5, 2013

Came down for the night as a treat for my 8 year old daughter's birthday and so her dad could see the David Bowie exhibition at the V&A.
Picked the hotel for location and it was spot on with 2 mins walk to the tube and just under 10 mins to all the key museums on the same road.
Check in was quick and efficient. The room was spacious with 2 double beds, very comfortable and we liked the sleep aids so much we are still using them at home. Bathroom and everywhere else very clean and plenty of towels. Tea tray with water and nibbles very good.
Hotel was very quiet and minimal noise from the street which was good.
Breakfast was varied and delicious with the staff working really hard to keep everything topped up. Only slight criticism would be only 1 cup of tea - a pot for the table would have been better.
We left our bags with the concierge whilst we went out sightseeing and both they and the check out staff were very helpful.
For the price we paid for London and to include breakfast we thought this was excellent value and we would certainly stay again if in this part of town

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank abbie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review, April 8, 2013
Dear Abbie W
Thank you for your feedback on your recent stay with us. I am so glad you enjoyed your visit and found all our staff to be so helpful.
I hope you enjoyed the Bowie exhibition as well.

Best regards
Lawder Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 3, 2013

Just spent 2 nights at the Crowne Plaza Kensington. Great location near Gloucester Road tube. Clean room, nice big towels, 2 doubles perfect for 2 adults & 2 kids. excellent service,they had our room ready at 8am on Easter Monday morning & after a long flight from Australia that was priceless. Will stay again.

Room Tip: Room 230 was terrific!
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank loulou46Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review, April 5, 2013
Dear Loulou46Melbourne
Thank you for your feedback, I am so pleased that you enjoyed your stay with us. I'm glad that we were able to have your room ready for an early arrival after your long flight. Sorry that you came to such a cold London, but hope you managed to get a lot of sightseeing in despite the unusual weather.
Best regards
Lawder Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 1, 2013

We stayed at the crown plaza kensington for 4 nights in March. Our check in was prompt, the hotel was nicely decorated and the service was great. Our room was clean and updated. The location was great, across the street from the tube and grocery store and within 5 minutes of several cafes and restaurants. We ate in the hotel bar restaurant (not the Asian one) twice. Between the great service in the restaurant, great food and kids eating free, we couldn't stay away. Our favorite cafe was around the corner, Cafe Forum, where we ate breakfast every morning. We walked to Kensington gardens, Harrods and lots of restaurants and shops with ease. We loved London and the crown plaza and will definitely be returning.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank allifish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review, April 2, 2013
Dear Allifish
Thank you for your review, I am so pleased that you enjoyed your stay with us and that you will be returning to us on your next visit to London.
I hope next time we will have some warmer weather and you will be able to enjoy eating in our garden as well as in the lounge bar ( or why not try Umami, our Pan Asian restaurant)
Best regards
Lawder Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, IL
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 1, 2013

Our family of three stayed in Crown Plaza South Kensington London this March.
The location is the best selling point. The Tube, grocery store with organic food and good wine, and an absolute must to visit museums: V&A and National history.
Clean hotel and really friendly staff.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank habar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review, April 5, 2013
Dear Allifish
I'm so pleased that you appreciated our great location, in a quiet residential area, yet right opposite the tube station (making very easy access to Heathrow and the West End) and only minutes walk from the main museums.
I hope you will be back again soon.
Best regards
Lawder Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Billingham, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 1, 2013

A great visit in mid March for a short stay - the hotel facilities were excellent. The staff were very courteous , helpful and knowledgeable. The location is great for exploring London with buses and Tube stations being very close by. We would definitely use this hotel again.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Liz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review, April 2, 2013
Dear Liz S
Thank you for the review of our hotel. I am delilghted that, like so many other reviewers, you enjoyed your stay so much and felt able to rate us 5/5. We look forward to welcoming you back again in the near future.
Best regards
Lawder Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza London Kensington

Property: Crowne Plaza London Kensington
Address: 100 Cromwell Road | Kensington, London SW7 4ER, England
Phone Number:
Location: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#115 Luxury Hotel in London
#122 Business Hotel in London
#135 Family Hotel in London
#166 Romantic Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza London Kensington 4*
Number of rooms: 162
Official Description (provided by the hotel):
Crowne Plaza London Kensington is a contemporary designed boutique hotel just a stone's throw away from Gloucester Road tube station with direct connectivity from Heathrow Airport (via the Piccadilly line) and from Victoria train station (via the District or Circle line). Harrods, Hyde Park, Natural History Museum, Royal Albert Hall and Science Museum, Earls Court and Olympia Exhibition Centres are few of London's top tourist attractions that are in close proximity to the hotel. Crowne Plaza London Kensington is a perfect hub for shopaholics as Knightsbridge, Sloane Square and the West End are all easily accessible. Retreat and recharge in one of the 162 spacious bedrooms featuring new beds, linen and other facilities such as highspeed broadband internet access and 32 inch flat screen televisions to meet the requirements of a savvy traveller. Of all of Kensington's bars, The Bar seems to be a favourite hang out for locals that end up dining at the Umami restaurant. Crowne Plaza London Kensington boasts over 250 square metres of event spaces that all have natural daylight. The boardroom and garden room overlook the hotels private landscaped garden; a rare sight in a central London hotel. The hotel also has a state of the art fitness suite with the most up to date training equipment. ... more   less 
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Also Known As:
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England

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