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“great location for london stay”
Review of 11 Cadogan Gardens

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11 Cadogan Gardens
Ranked #88 of 1,077 Hotels in London
Certificate of Excellence
Reviewed November 12, 2012

spent the weekend at no. 11 cadogan gardens, and enjoyed a very pleasant stay.
The location is great - restaurants and shops in easy walking distance - but the quiet leafy road made for a very peaceful nights sleep. Unusual for a london stay!
On arrival, the staff were very helpful, and the concierge welcoming and keen to show us around.
Our room was small, but perfectly formed, beds huge and very comfortable. Breakfast is served in a light basement area, and hit the spot for all of us.
Much of the hotel is very dark - giving it a Harry potter feel! but perfect for a winter retreat. The hotel has a history, and the celebrity photos displayed gave us quite a few minutes of entertainment.
The two downsides to our stay where that our shower was inadequate and faulty, and there were no tea facilities in our room. Both of these points were raised with the staff, and they were very keen to put the shower right, and explained that we could have asked for tea at reception.
Overall a very enjoyable stay

  • Stayed: November 2012, traveled as a couple
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Thank sandraChelmsford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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680 - 686 of 866 reviews

Reviewed November 11, 2012

my husband and I were in London for a wedding when hurricane Sandy hit our home a few short weeks ago. our stay at this hotel had to be extended by a few nights due to the cancellation of our flight and impossible nature of getting home. we were charged for these extra nights, all phone calls needed to make sure our family back home in NY was safe, and every little thing we needed to get through the extra days we didn't even have enough clean clothes to get through. we were shocked and appalled at this lack of human decency. not even a discount was offered! we were so desperate to get out of there and get home that we didn't put up a fight at check-out, but I wish we did. they should not get away with treating people like this during such a tragedy. we will be certain to never stay here again and hope they fix their hotel.

  • Stayed: October 2012, traveled as a couple
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5  Thank nycgrady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2012

Just round the corner from Sloane Square tube station, a very comfortable, traditional hotel very conveniently situated for shopping, eating, museums and other London tourist locations, and reasonable value by London standards. Friendly and attentive staff on the whole, although breakfast was not quite up to the high levels set in the rest of the hotel. A special mention for the Concierge, Richie, for whom just a hint of your thought of a wish is his command.

Room Tip: Go for a DeLuxe room.
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  • Stayed: November 2012, traveled as a couple
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Thank acko_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Soliman K, General Manager at 11 Cadogan Gardens, responded to this reviewResponded December 4, 2012

I was delighted to read your comments and that you have enjoyed every aspect of your stay ,

Thank you for taking the time to right this review and I hope you come back and join us at No11 Cadogan Gardens again in the near future.

Kind Regards

Soliman Khaddour

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2012

We recently had a weekend stay on a package deal on a standard room that we upgraded to a suite. The room we had was first class with really sumptuous finishings. Our paperwork indicated that the suite would be between 50 and 100 square metres and I would definitely suggest that ours was closer to 50 than 100 but perfectly comfortable nonetheless.
We experienced very poor communication from the staff on the front desk who never talked us through any of the added benefits we were entitled to with the package we had booked. In addition the bottle of house champagne and fresh fruit bowl never materialised and upon querying this was told that the 'champagne is brought to the room at 3.00 pm'. In any event we never received it and were told when checking out that ' my manager checked with the booking firm and that champagne was not included in our package'. I was that annoyed I could not be bothered arguing as the opportunity to relax and enjoy the champagne had passed. There were other issues at breakfast where service was poor considering the hotel portrays itself as a five-star establishment. Whilst we enjoyed our stay overall, for the money we will definitely try elswhere next time.

  • Stayed: November 2012, traveled as a couple
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1  Thank Wallpass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2012

Very pleasant and helpful staff, although our room was very small the decor was lovely, the plumbing was not up to our expectation. It was a shame that our stay was only overnight and we did not have the time or oppourtunity to enjoy this lovely hotel, but would love to stay again for longer in the not too distant future. Excellent location to shop until you drop!!!!

Stayed: October 2012, traveled as a couple
Thank celtictaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2012

It's a boutique hotel with tiny rooms but it's what you would expect from a converted victorian house. Beautifully decorated with an original english style period decor, it has one of the prettiest breakfast areas in central London. Photos of movie stars will accompany you while you enjoy your croissants and definitely the best poached eggs with salmon I have ever tasted. The area, for Chelsea lovers, is great as you are in Cadogan Gardens, 2 minutes from Sloane Square, 2 minutes from J.Lewis and Kings Road and 5 minutes from Harrods. One of the things you will like (if you really appreciate true boutique hotels) is the fact that from the building's facade you can hardly tell it's a hotel! Only disadvantage is the bathrooms. Although renovated, they are really small and you have to plan your way in!

  • Stayed: May 2012, traveled on business
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Thank mcousta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2012

Pre booked afternoon tea on special offer- £15 each.
Beautiful, sumptuous decor in the drawing room in which we were served - ask for this as it is relaxed but opulent. Comfortable seating, daily papers and polite, friendly attentive staff.
The afternoon tea itself was not bad for the price- four finger sandwiches each, 2 delightful small scones with jams and clotted cream and slightly dissapointing cakes- plain and chocolate mini sponges ( a bit unadventurous) and a sweet espresso type glass with cheesecake in ( delicious and rich)
We were offered a top up on the tea by attentive but unobtrusive staff.
Near the end we met "Richie" who was fun and ebulliant and helpful.
Overall lovely experience- would have given 5 stars if cakes were a little more interesting.

  • Stayed: October 2012, traveled as a couple
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Thank flexi06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about 11 Cadogan Gardens

Address: 11 Cadogan Gardens | Sloane Square, London SW3 2RJ, England
Phone Number:
Location: United Kingdom > England > London > Chelsea
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#82 Luxury Hotel in London
#112 Business Hotel in London
#171 Romantic Hotel in London
#185 Family Hotel in London
Price Range: $298 - $732 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — 11 Cadogan Gardens 5*
Number of rooms: 56
Official Description (provided by the hotel):
11 Cadogan Gardens is located just off Sloane Street in the heart of Chelsea, moments away from the designer boutiques of Sloane Street, Kings Road, Harrods and Hyde Park. A member of the internationally recognised brand Small Luxury Hotels of the World, this enchanting urban hideaway is full of character and charm. Originally built as four separate Victorian townhouses by Lord Chelsea in the 19th century, 11 Cadogan Gardens has a unique and rich heritage forming part of the historical Cadogan Estate. 11 Cadogan Gardens is relaunching following a year of extensive renovations and now offers 56 individually designed rooms and suites. Each of the hotel's 25 suites have been individually designed to complement the hotel's unique character, five of which have a private entrance. Contact a member of the team directly to find out more about the room and suite options for your next stay. The hotel's drawing room is a welcoming retreat for guests, with an eclectic mix of warmly toned fabrics and light floral-pattered walls creating a comfortable and cosy atmosphere in which to relax and enjoy our delicious Afternoon Tea. ... more   less 
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Also Known As:
Eleven Cadogan Gardens London
Eleven Cadogan Gardens Hotel London
11 Cadogan Gardens London, England

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