my husband and I were in London for a wedding when hurricane Sandy hit our home a few short weeks ago. our stay at this hotel had to be extended by a few nights due to the cancellation of our flight and impossible nature of getting home. we were charged for these extra nights, all phone calls needed to make sure our family back home in NY was safe, and every little thing we needed to get through the extra days we didn't even have enough clean clothes to get through. we were shocked and appalled at this lack of human decency. not even a discount was offered! we were so desperate to get out of there and get home that we didn't put up a fight at check-out, but I wish we did. they should not get away with treating people like this during such a tragedy. we will be certain to never stay here again and hope they fix their hotel.
- Official Description (provided by the hotel):
- 11 Cadogan Gardens is located just off Sloane Street in the heart of Chelsea, moments away from the designer boutiques of Sloane Street, Kings Road, Harrods and Hyde Park. A member of the internationally recognised brand Small Luxury Hotels of the World, this enchanting urban hideaway is full of character and charm. Originally built as four separate Victorian townhouses by Lord Chelsea in the 19th century, 11 Cadogan Gardens has a unique and rich heritage forming part of the historical Cadogan Estate. 11 Cadogan Gardens is relaunching following a year of extensive renovations and now offers 56 individually designed rooms and suites. Each of the hotel's 25 suites have been individually designed to complement the hotel's unique character, five of which have a private entrance. Contact a member of the team directly to find out more about the room and suite options for your next stay. The hotel's drawing room is a welcoming retreat for guests, with an eclectic mix of warmly toned fabrics and light floral-pattered walls creating a comfortable and cosy atmosphere in which to relax and enjoy our delicious Afternoon Tea. ... more less
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- Also Known As:
- Eleven Cadogan Gardens London
- Eleven Cadogan Gardens Hotel London
- 11 Cadogan Gardens London, England