My family and I stayed at this wonderful hotel on the occasion of my recent Investiture at Buckingham Palace. Were fairly well travelled and have stayed in many 5 star and premium hotels worldwide but the service we received during our stay far surpassed what we expected.
As soon as we checked in, we were upgraded which was lovely but it didn't end there; more surprises were delivered to our room and we were made to feel so welcome by everyone, The General Manager, Mr Michael J Gray introduced himself and made us feel so welcome. The staff could not have been more attentive; their service was second to none,
The location is fabulous, the breakfast was plentiful and no matter what you desired, it was made available. The eggs benedict was cooked to perfection.
Our stay was faultless and we can't thank the General Manager and his staff enough for making our special occasion even more special. If there is a bench mark, this hotel sets it.
Thank you so very much.