What we liked:
The location was really convenient to tube stations and particularly Oxford Street (2 blocks away). We walked back from a play at the Gielgud and it was actually faster than the cab going over. The rooms were a nice size, clean and comfortable. The shower/tub can be a challenge due to the height of the tub so if there is any mobility issue, ask for one of the rooms designed for mobility impaired (there are only a couple so reserve in advance). Would definitely stay there again. The free wi-fi in the lobby was a great bonus. Staff was helpful.
What could be better:
Some of the services were outrageously expensive (don't even think about making a phone call). The restaurant staff was really good for the most part but it appears that no one is assigned a station so there is no single person responsible for checking back in to see if you need anything, you just have to catch someone's attention as they are going by, not a big deal but not particularly effective. We were at the hotel for a week and struck up conversations with different staff and they were friendly and interesting.
- Official Description (provided by the hotel):
- Situated in the heart of the West End, with views over Portman Square, this five-star hotel is perfectly placed for London’s main shopping areas and tourist attractions. Each of the hotel’s well-appointed guest rooms and suites offer extreme comfort in elegant surroundings. Guests can enjoy European ‘comfort’ food in The Montagu, award-winning Italian cuisine at Locanda Locatelli and cocktails in The Churchill Bar. This luxurious hotel offers the highest levels of standards and service. ... more less
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- Also Known As:
- Hyatt Regency London - The Churchill Hotel London
- Hyatt London The Churchill
- Hyatt Regency London - The Churchill England