We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“Great location very comfortable” 4 of 5 bubbles
Review of Hyatt Regency London - The Churchill

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hyatt Regency London - The Churchill
Ranked #94 of 1,078 Hotels in London
Certificate of Excellence
Palm Springs, California
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great location very comfortable”
4 of 5 bubbles Reviewed December 3, 2012

What we liked:
The location was really convenient to tube stations and particularly Oxford Street (2 blocks away). We walked back from a play at the Gielgud and it was actually faster than the cab going over. The rooms were a nice size, clean and comfortable. The shower/tub can be a challenge due to the height of the tub so if there is any mobility issue, ask for one of the rooms designed for mobility impaired (there are only a couple so reserve in advance). Would definitely stay there again. The free wi-fi in the lobby was a great bonus. Staff was helpful.

What could be better:
Some of the services were outrageously expensive (don't even think about making a phone call). The restaurant staff was really good for the most part but it appears that no one is assigned a station so there is no single person responsible for checking back in to see if you need anything, you just have to catch someone's attention as they are going by, not a big deal but not particularly effective. We were at the hotel for a week and struck up conversations with different staff and they were friendly and interesting.

  • Stayed November 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank GoingGlobal2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review, January 21, 2013
I would firstly like to thank you for taking the time to share your experience. We are delighted to hear that you would stay with us again and have notified The Montagu team regarding your experience and suggestion.

Thank you again and we look forward to welcoming you back on your next visit to London.

Kind regards,

Michael J.Gray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,901 reviews from our community

Traveler rating
    1,154
    497
    151
    65
    34
See reviews for
431
638
130
448
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (300)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed November 28, 2012

We stayed at this hotel for a weekend break - amazingly close to Oxford street and comfy rooms. Hotel manager was nice to offer us a lovely cake and bottle of champagne for our wedding anniversary night. The executive lounge is very nice and make sure that you are well fed along with a decent collection of spirits and wines. Overall a very nice and relaxing break we had. Thank you, Hyatt !

  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ramsap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review, January 21, 2013
Thank you very much for sharing your lovely feedback on your stay with us. We would like to congratulate you on your Wedding Anniversary and we are delighted that you chose our hotel to celebrate such a special occasion.

Thank you again and we hope to welcome you back to the hotel on your next anniversary or even before!

Kind regards,

Michael J.Gray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
255 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
5 of 5 bubbles Reviewed November 27, 2012

the bar is great! beautiful design, fantastic staff and of course an incredible cocktail menu.

I don't have much to stay but to recommend as it's one of the few places that stays open quite late. (2am? 3am?)

We really enjoyed ourselves and are sorry we stayed so late :)

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank mrwatson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review, January 21, 2013
Thank for sharing your great feedback on our newly opened Churchill Bar & Terrace! We also love the bar and hope to see you there again soon! The bar is open until 2am all week and closes at 1 am on Sundays. On your next visit why not try our restaurant The Montagu before heading to the bar!

Thank you again and we look forward to seeing you soon.

Kind regards,

Michael J.Gray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed November 25, 2012

I was spending a couple of days in town after a business trip and booked this hotel on a whim because I had some points to spend and covering only the remaining day saved some cost. Really pleased to discover that its only a block or two away from Oxford Street (Marble Arch end) and Selfridges isn't far away! The central location also ensures that most museums are not far away by tube or bus so its a great base for sightseeing or shopping.

Each and every staff that I encountered at the hotel were friendly and courteous, from the emails that front desk staff sent in advance of my arrival to the room service staff serving food or removing trolleys.

The rooms are also surprisingly large and spacious with every amenity that you need stocked. I will definitely stay here again and will recommend it to friends.

  • Stayed November 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank oujyosama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review, January 21, 2013
I would like to thank you for taking the time to share your feedback on your recent stay with us. We are very proud of our execelent staff and consistent service and we are happy to hear that your enjoyed your stay with us to the fullest.

Thank you again and we are looking forward to welcoming you back soon.

Kind regards,

Michael J.Gray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed November 23, 2012

Staying at The Churchill is always a pleasure. As a regular traveler to London, I find myself choosing Hyatt Regency as often as I possibly can. Service is impeccable, rooms are spacious and luxurious (in the classic sense) and the location is superb for business and shopping. I must confess that I've gotten to an age where hip designer hotels bore me, so stepping back into a traditional luxury hotel is relaxing and refreshing. The breakfast is great, and I can't think of a hotel with more professional and courteous staff. Think I have to book another stay very soon.

  • Stayed August 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ingvoldSTAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review, January 21, 2013
I would like to thank you for your wonderful feedback and continued loyalty. We are delighted that you appreciate our traditionally luxurious hotel, exceptional staff and great location. We are looking forward to welcoming back very soon!

Kind regards,

Michael J.Gray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed November 22, 2012

Spent a long weekend in this hotel and found it to be very attractive, good value and in a great location. The public area is spacious with a couple of good restaurants and late night dining is possible. On my first night I asked for room-service and was pleased with the quick delivery, great food, and attractive presentation. My room was spacious, immaculately clean, fresh and modern with a large comfortable bed, plenty of light and perfect housekeeping services. Easy connection to Wifi although they did charge £51 for the weekend. Highly recommended.

  • Stayed November 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JAYS-PARIS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review, January 21, 2013
I would like to thank you for your wonderful feedback. We are very proud of our great location and consistent service and are delighted to hear that you enjoyed your stay with us to the fullest.

We look forward to seeing you soon.

Kind regards,

Michael J.Gray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed November 21, 2012

I have stayed several times to this hotel, very satisfied, very centrally located, cosy, spacious rooms, clean with big and comortable beds, room rates are a bit high but for a reason. In order to get a good deal you have to book either 2 weeks in advance or fo for weekend rate,
I have stayed in different hotels in London but to put it in a nutshell,when at Churchill's I feel at home.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ioannis_karkanis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review, January 21, 2013
Thank you very much for taking the time to share your experience and thank you especially for your continued loyalty. We are delighted to hear that we make you feel at home and we are looking forward to welcoming you back to the hotel on your next visit to London.

Kind regards,

Michael J.Gray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these London hotels
Mayfair
London Marriott Hotel Park Lane
Marylebone
Amba Hotel Marble Arch
Amba Hotel Marble Arch
#59 of 1,078 in London
4.5 of 5 bubbles 1,122 reviews
Marylebone
The Montcalm London Marble Arch
Show Prices
Show Prices
Show Prices
Marylebone
The Arch London
The Arch London
#20 of 1,078 in London
5.0 of 5 bubbles 1,522 reviews
Marylebone
The Marylebone
The Marylebone
#55 of 1,078 in London
4.5 of 5 bubbles 3,076 reviews
Marylebone
The Sumner Hotel
The Sumner Hotel
#129 of 1,078 in London
4.5 of 5 bubbles 1,365 reviews
Show Prices
Show Prices
Show Prices

Been to Hyatt Regency London - The Churchill? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Regency London - The Churchill

Property: Hyatt Regency London - The Churchill
Address: 30 Portman Square, London W1H 7BH, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#84 Luxury Hotel in London
#100 Romantic Hotel in London
#130 Business Hotel in London
#139 Family Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hyatt Regency London - The Churchill 5*
Number of rooms: 434
Official Description (provided by the hotel):
Situated in the heart of the West End, with views over Portman Square, this five-star hotel is perfectly placed for London’s main shopping areas and tourist attractions. Each of the hotel’s well-appointed guest rooms and suites offer extreme comfort in elegant surroundings. Guests can enjoy European ‘comfort’ food in The Montagu, award-winning Italian cuisine at Locanda Locatelli and cocktails in The Churchill Bar. This luxurious hotel offers the highest levels of standards and service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Amex, Hotels.com, Expedia, Priceline, Hyatt Hotels Corporation, HotelTravel.com, Agoda, Travelocity, Booking.com and Jetsetter so you can book your Hyatt Regency London - The Churchill reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency London - The Churchill Hotel London
Hyatt London The Churchill
Hyatt Regency London - The Churchill England

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing