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“Ok! Just ok!”

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Britannia International Hotel
Ranked #881 of 1,068 Hotels in London
wales
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Ok! Just ok!”
Reviewed August 26, 2013

We booked to stay here for two nights over the August bank holiday weekend. We arrived very early and our room was ready which we did not expect. The hotel entrance area is nice and we had a quiet room on the ninth floor. The decor is a little dated and the rooms feel like they need a bit of maintenance, the plug in both the sink and the bath did not work. We had breakfast on our first day but did not return on the second day as the food was not the best. The bacon was undercooked, the hash browns overcooked and the coffee was bitter. When we returned to the hotel on our second night I wanted to purchase a bottle of water, I was directed to the pizzeria but it was chaos as they were clearly understaffed. One person was attempting to take orders, serve food and also deliver room service. It wasn't a terrible experience but I would not choose to stay here again.

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
Thank noblewelshgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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leeds
Level 5 Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed August 25, 2013

This hotel was part of a National Holidays Inclusive Break and as such the staff made us feel a little like we were the poor relations in comparison to the other guests. The hotel was sold as five star but it isn't.. But it's clean comfortable and the food was good, the staff were somewhat surly but we laughed it off..as part of the inclusive national holidays deal i'll definitely go again

  • Stayed August 2013, traveled with family
    • Value
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Helpful?
2 Thank Elaine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pontefract, United Kingdom
1 review
Reviewed August 25, 2013

The hotel is situated in a great place, within easy access to Canary Wharf Jubilee Line Tube. The staff are really friend and helpful, food is great. The website says kids can't use the pool after 5pm but they can. Rooms are in need of modernisation but they are very clean. I would definitely stay in this hotel again, there are shopping centres within walking distance as well and bars and cafes on the waterfront if not eating in the hotel. I would recommend this hotel to anyone and especially if you are visiting the O2 Arena.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank samantha c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 24, 2013

I would certainly use this hotel again. I was visiting friends in the area and the hotel is situated within easy reach of Canary Wharf Underground Station. The staff friendly, the breakfast very good.

  • Stayed August 2013, traveled solo
    • Value
    • Location
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Review collected in partnership with Galahotels.com

Helpful?
1 Thank Sheila L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed August 24, 2013

After reading all the negative reviews of this hotel and booking several months ago for my wife's b'day via a Groupon deal I was dreading it but I really can't see all the negative fuss... We thought it was amazing from checking in, the room with a bath jacuzzi, the evening meal and superb breakfast which was only a 5 minute wait and a perfect location just 5 minutes to Canary Wharf tube station... Would defiantly return again and recommend :-)

  • Stayed August 2013
    • Value
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Helpful?
1 Thank Thesmiths49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elgin, United Kingdom
Level 4 Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed August 23, 2013

We had a short London break here. We got a really good deal with Superbreak and so it was excellent value for money.
The hotel is a bit out of the centre of London but on the main tube line so easy to get around. Just a 5 minute walk from canary wharf so easy to access.
Used the hotel just for sleeping as we were out all day. The room was clean and bathroom too.
Comfortable bed and good linen. However, the hotel is a bit dated.
We didn't eat at the hotel so cant comment in that.
Beside the river and a good shopping centre with plenty of shops and reasonable restaurants.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Jay088
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 23, 2013

Today returned from a 2-night stay here. After reading the negative reviews was pleasantly surprised. The hotel entrance is very grand, a shame about the building work going on next door and blocking the views from restaurant. Room spacious and air-conditioned (windows could do with a clean) with views of DLR and river. Breakfast was excellent with a wide variety of choice and no queuing! Staff helpful and friendly, looked after our cases for no extra charge. The location and transport links cannot be faulted - DLR and tube on your doorstep. A little noisy at night due to DLR and planes but much quieter than traffic and sirens in central London. All in all excellent value for money!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kevs49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Britannia International Hotel

Property: Britannia International Hotel
Address: 163 Marsh Wall | Docklands, London E14 9SJ, England
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#401 Luxury Hotel in London
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Britannia International Hotel 4.5*
Number of rooms: 442
Official Description (provided by the hotel):
Modern Hotel situated in Canary Wharf, London's popular Docklands area. Canary Wharf, Jubilee line underground station is a 5 minute walk away. DLR stations South Quay and Heron Quay are within 5 minutes walking distance. Enjoy the shopping and lively atmosphere of Canary Wharf. ... more   less 
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Also Known As:
Britannia International London
Hotel Britannia International
Britannia International Hotel London, England

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