This is a hotel very much of two halves, with some parts nicely presented and refurbished, and others very much in need of some love and attention. My room was at the top of the hotel and had a single bed tucked under the sloping roof which put me in mind of an old fashioned boarding school. The room was well equipped with everything I needed, including a flat screen TV and free wifi (much appreciated) but the pillow was rock hard and the room was very tired and shabby. In contrast, the bathroom was modern and spotless with brand new tiles, fixtures and towels, but the ancient old window let in a lot of noise and the shower was only lukewarm at its very hottest. The guest lounge area was large, comfortable and attractive, and the breakfast was fine, but for £115 I can't help but feel I could have got better value for money elsewhere. I am surprised that Best Western would put their name to anywhere so shabby (perhaps they are all like this?) but it would put me off choosing them anytime in the future.
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- Also Known As:
- Best Western London
- London Best Western
- Best Western Swiss Cottage Hotel London, England