I booked a room for two nights for what was my girlfriend's first ever visit to London at the beginning of May. I'd heard and more importantly read great things about the DoubleTree and I was excited (perhaps a little too excited!) about the cookies we were to be given on arrival. Alas the gentleman who checked us in at the front desk looked like we'd somehow offended his very honour by daring to try and check in at the DoubleTree and we were given our rooms with almost no interaction or pleasantries exchanged from the guy in question. But the most disappointing thing? No cookies...that played on my mind all weekend and i'm pretty sure that the fact we looked like a young couple had a lot to do with how we were treated. We get up to our room and we realise we're placed next to a staff storage closet. Cue a lot of unwanted noise and disturbance over the course of the weekend.
The location of the tv and size meant that the little things, like cosying up and cuddling in bed at night, while watching a good movie after a days adventure and exploring just didnt quite hit the sweet spot. All in all, for the price paid (nearly three hundred pounds for two nights) this hotel didnt quite have the 'oomph' i was expecting...it didnt 'knock my socks off' it was merely just another hotel. I think some of it had a lot to do with looking young or maybe the receptionist was just having a bad day. I guess overall the biggest disappointment?...i didnt get to taste the famous DoubleTree cookies. I want my cookie!!
- Official Description (provided by the hotel):
- At DoubleTree by Hilton, we know that the little things mean everything. These days, travel can be hard. At DoubleTree by Hilton we understand that, and every little thing we do adds up to creating a rewarding experience for our guests. This is evidenced through the signature warm chocolate chip cookies guests receive upon arrival, the advantages of the award-winning Hilton HHonors(R) guest reward program and our industry-recognized Culture of CARE that's been part of our DNA since 1985. ... more less
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- Also Known As:
- DoubleTree By Hilton Hotel London -Tower Of London England