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“Disappointing…”
2 of 5 bubbles Review of Leicester House

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Leicester House
Ranked #73 of 575 London B&B and Inns
Certificate of Excellence
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Disappointing…”
2 of 5 bubbles Reviewed December 13, 2012

We stayed for one night only. Room was too small, with no desk or chair(s) to sit on. The bathroom smelt of stale cigarettes and the green floor was far too bright…in fact this was the first room we have stayed in with a bright green floor; the toilet holder handle came off in my hand and finally I had to go to the bar in order to replace two dirty glasses.

This was an expensive hotel room booked through lastminute.com secret hotels. We have booked several hotels rooms using the secret hotels service and have been very pleased with the rooms we’ve stayed in however this was the first room in wish we felt let down.

We did complain to the receptionist when we checked out and he was very apologetic about the smell and glasses; he gave us a complimentary umbrella as it was raining outside.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Rooms
Helpful?
1 Thank BlackChilliPepper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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246 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (50)
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English first
Guernsey
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed December 3, 2012

Stayed for 2 nights in November and felt very let down. I travel to London most months for business and stay in many hotels. This did not fit my needs and was not the cheapest of rooms either! There was no desk and no where to sit other than the bed, the room was pokey with only just enough room to walk around the bed. It was a good job I was travelling alone as there just wouldn’t have been room for a partner. There was a kitchen extractor fan outside of my window (which was completely frosted out so no natural light) which droned all night (ear plugs available from reception). There was no hot water in the hand basin and the water came out of the ceiling as well as the shower rose when taking a shower. Safe in room was broken, apparently this is a known problem. I was hoping for a boutique experience but got nothing of the sort, which is a shame as I really wanted to like this place and move away from the big name hotels. There are much better hotels for the money.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gsytravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Czech Republic
Level Contributor
37 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed November 18, 2012

The hotel is in a very convenient location, just 3 minutes from the metro. In close proximity is London's China Town with restaurants and shops are also nearby Soho, West End and many museums. If you are looking for a solid accommodation in the center, then you are at the right address. But you have to reckon with more noise, even at night.

The room was surprisingly spacious, bath with shower is in the room, which is quite sexy. The room has everything you need. The beds are comfortable, there is almost no furniture, it looks yet cozy.

The staff was helpful, although the British way, no you can not expect a warm behavior. Professionalism yes, and then you get.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed November 5, 2012

St John is a small (15 rooms) hotel located 20 meters off Leicester Square. The rooms are clean and in very good condition, recently refurbished with a modern decoration reminding of a ship's cabin (funny green plastic floor). The service is good and includes free WiFi. The only main drawback is that being so close to Leicester Square it can be noisy at night. Overall very good value for that quality of hotel. Will definitely come back.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kwaku78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Solihull
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed November 4, 2012

This is a very small hotel with a small number of rooms. The rooms are very different to your 'usual' hotel.
I found the staff very pleasant and all the amenities were better than I expected. If you are looking for something out of the ordinary in the middle of Leicester square this is perfect for you.
The high point was the breakfast for me. Included in the price, this could have been just your normal breakfast, but it wasn't. The restaurant there has very good reviews, and I am sure that if I had stayed for dinner it would have been amazing. The breakfast was amazing, with some very different options, but everything was done to the highest quality.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank martinandanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
85 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed October 28, 2012

I always have trouble finding somewhere to stay in London. It's all quite expensive, and most of the accommodation is tiny, dirty, old, musty or just tired. None of these adjectives could be used to describe this hotel, which is, without doubt, the best accommodation I have had in london.

I got a last-minute deal on their website fro GBP170 a night, and compared to other highly rated hotels on wotif.com and hotels.com, this place was excellent value for the time I was there.

The checkin was smooth, very professional and very warm. The gentleman at reception was wearing what looked like a chef's outfit, however he quickly reassured me that I was in the right place, and was very warm and welcoming.

The room I had was beautiful.
-Modern and contemporary design,
-Wonderful shower/bath with really high water pressure (very rare in the UK).
-Excellent high-speed wi-fi internet (you need to ask for a code)
-Impressive minibar (I've never seen a 400mL bottle of boutique vodka in a minibar before)
-Incredibly comfortable bed
-Easy to use TV with sharp images (something else often awry in hotels)
-Good climate control
-Plenty of space (rare in London)

The hotel is perfectly located half-way between Piccadilly Circus and Leicester Square tube stations (both require bags to be carried about 10 steps on exit). The standard check-out time of 12.00pm was appreciated given that I had a late flight back to Australia that night and the sleep-in was really good.

I wish I had the chance to sample the bar or the restaurant, however I hope to do this on a future visit. This is a fine, modern and relaxing hotel. I hope it will become my base every time I stay in London.

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank aussieboy85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Leicester House

Property: Leicester House
Address: 1 Leicester Street, London WC2H 7BL, England (Formerly One Leicester Street)
Location: United Kingdom > England > London > Soho
Amenities:
Bar / Lounge Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #73 of 575 B&Bs / Inns in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Leicester House 4*
Number of rooms: 17
Reservation Options:
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Also Known As:
Leicester House London, England

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