I checked in today after two weeks of business travel in rural Cambodia and Vietnam, and the Internet/wifi/landline service in these developing countries is 10 times better than Novotel London. I have spent more than an hour and 5 phone calls trying to get my landline telephone and wifi working properly. Since the Internet access is outsourced to a company called Orange, I have had to deal with rude IT reps who apparently have no interest in solving my problem with competence, courtesy and basic communication skills. At one point, the front desk suggested that I use the guest computers in the lobby, since the wifi access in my room is problematic. Really? I'm here for a business conference, and I am shocked by this hotel's utter lack of basic communications infrastructure.
- Official Description (provided by the hotel):
- Relax and enjoy comfort and spaciousness in one of our 630 bedrooms. Choose from three superb dining options: our Lounge bar combining creative dishes with traditional bar snacks and a host of exciting cocktails, the Aroma restaurant offering an array of cuisine buffet style or our Artisan Grill offering simple modern dishes in elegant surroundings. Just minutes from three of London's main tube line (Piccadilly, District and Hammersmith & City) and located in the heart of Hammersmith; Novotel London West is ideally located for trips to Westfield London, Harrods & Kensington High Street. Also conveniently located to Heathrow Airport with excellent road & rail links to the rest of the UK. This large & modern hotel offers extensive and flexible meeting & events facilities (up to 2,000) plus on-site parking (chargeable), fitness suite and complimentary Wi-Fi throughout. ... more less
- Reservation Options:
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- Also Known As:
- Novotel London West Hotel London
- Accor London West
- London Novotel
- Novotel London West England