I arrived in London at 5:30 am having travelled for 24 hours from Australia. I had been told by the Conference Organiser that I couldn't get an early check in without paying for an additional night.
On arrival at the hotel at 6:30 am, the check in staff were most accommodating giving me a room which as it turned out was at the back of the hotel on the ground floor. A most pleasant surprise and no extra cost. The room was clean, not overly large but comfortable. Heating was a bit noisy (it was -1C outside!) but efficient. My only complaint was that the toilet had not been cleaned since the last guest but this seemed to be a house cleaning oversight as room cleaning was exceptional during the following 4 days of my stay. My bed was very comfortable and being at the back of the property very quiet.
The staff are all very accommodating and well trained.
The conference centre is not fantastic but serviceable.
Breakfasts are excellent with a good selection of options as one would expect in a hotel of this size and chain. Hot food was hot and eggs cooked on request were as requested.
Dinner menu was a little disappointing and we only ate there because it was included in the conference cost. Steak was cooked way too much (very well done) and consequently tough to eat, but salads were OK.
Location is excellent with V&A, Natural Science Museum, Harrods and Buckingham Palace within walking distance. It is well serviced by 2 underground stations and buses along Cromwell Road.
My major complaint, as with most chain hotels in London, is the exorbitant cost of the wifi access. There is free wifi available in the lobby for one hour per 24 hours per device. Not good enough for business travellers.
- Official Description (provided by the hotel):
- Discover sophisticated comfort at the London Marriott Hotel Kensington. Set in an ideal location, our hotel in Kensington, England offers easy access to London's most celebrated landmarks, including Hyde Park, the Natural History Museum and Kensington Palace. ... more less
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- Also Known As:
- Marriott London
- London Marriott Hotel Kensington England