I stayed only for one night but would not recommend the hotel for the price - on the positive side, the hotel is located five minutes from Paddington Station, on a lovely, quiet, leafy street; the reception staff were nice, friendly and helpful, there are a couple of good places to eat around (Kolossi on London Street is recommended), but the hotel needs many improvements - the decor is dated and so is the bathroom and fittings, the shower design is is impossible, carpets are worn threadbare, The TV is ancient with only a few channels, but the worst feature of all is the bed - a wobbly mattress with plastic sheet on top, very unappealing and uncomfortable.
The continental breakfast was average or below average with synthetic salami and cheese, the coffee could be stronger, breakfast room staff not very friendly.
- Official Description (provided by the hotel):
- Centrally Located Hotel housed within an Edwardian-style building. ... more less
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- Also Known As:
- Norfolk Plaza London
- Hotel Norfolk Plaza
- Norfolk Plaza Hotel London, England