Not sure which was "worse": the unpainted repaired spots on the wall or the hole in the inside door of the bathroom where someone had kicked it. All they had was a ground floor room which I would NEVER stay in but supposedly it was all they had. I booked on-line ahead of time too. Paper thin walls. Mattresses were definitely old as you could feel the coils. I needed to catch an early train from Paddington station; hotel is 2 blocks away. The lobby and professional photos look great but the ground floor rooms, at least, were NOT this nice. There are plenty of options in the square so look elsewhere.
- Official Description (provided by the hotel):
- Centrally Located Hotel housed within an Edwardian-style building. ... more less
- Reservation Options:
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- Also Known As:
- Norfolk Plaza London
- Hotel Norfolk Plaza
- Norfolk Plaza Hotel London, England