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Mercure London Bridge
Ranked #302 of 1,069 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
Ipswich, United Kingdom
Level 5 Contributor
72 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
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Reviewed December 11, 2013 via mobile

Good location near London Bridge and Southwark tube stations. Great for Borough Market and The Shard.

Stayed on a business trip. Very confused check-in process- reception not clearly signposted, staff check you in on iPads and then go off to a back room to get your key- a bit unnecessary I think!

The lobby is great with a nice bar- and free biscuits and fruit! Rooms are very average compared to this though. My room looked tired (it had a stained carpet and the shower needed re-grouting). It was a reasonable size for Central London (I've certainly stayed in smaller rooms for the same price). I found that the hotel was quite noisy- lots of fire doors on the corridors which people let slam shut. I didn't sleep well because of this. I also found that I was unable to close the blackout blind (the instructions on how to do this weren't clear). The room was therefore quite light, which added to my sleeping difficulties. I do like a pitch black bedroom so this might not be an issue for everyone though!!

Breakfast was good- an excellent continental and cooked selection.

I would probably stay again if I got a good rate.

Stayed December 2013, traveled on business
Helpful?
Thank RebeccaP190725
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Cleanliness
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Manchester
Level 2 Contributor
5 reviews
3 hotel reviews
Reviewed December 11, 2013

Every thing you'd expect but one or two minor problems with hot water on Sunday morning after the first shower (wife of course) the water never heated up again for my shower or shave, when mentioned to the reception staff they kindly apologized ? and just for info our TV only had terrestrial and basic free-view, hotel is centered between two tube stations but in the evening I wouldn't want my wife or daughter to have to walk the 10 min trek back alone even though its down main roads

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
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Review collected in partnership with Accorhotels.com

Helpful?
Thank Redpopman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Italy
1 review
Reviewed December 8, 2013

We have spent 3 days in London. The hotel was well located, and the personal very kind, also the room was good as the breakfast. Unfortunately after the first night they missed to clean our room, so for the second night all the room remained in the same conditions of the morning when we leave from it. Towels on the floor of the bathroom, bed not renewed, and so on. So good hotel but service absolutely not sufficient.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Galahotels.com

Helpful?
Thank Edoardo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copan
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 7, 2013

The hotel reception and the staff were brillant but the room for three people was very small, not according to presentation on the Web at time of order. The room was not ready for us when we came in the afternoon so we had to wait for 25 min. When we got up to our room it was only prepared for 2 with missing towel and bath items for the third person. The curtains were not working, they were actually stores that got stuck when trying to use them. Apart from that the location was quite good and was the reason for we did stay, close to the Tube and to different attractions at close walking distance. I was travelling with my two grown-up kids.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Josselyne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
132 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed December 7, 2013

Stayed here a few nights with a friend before my husband arrived & we changed hotels, as his was our usual place. Just average. Access to rooms from lifts was horrible-apparently, their fire alarm system is antiquated, as there are several fire doors separating the hallways. Trying to navigate them with luggage was not fun. Pretty far from any tube...Rooms clean, not easy to regulate heat-left window open, but street is heavy trafficked, with emergency vehicles whizz ing by at all hours of the night. Would probably not return.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dreijunge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level 5 Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed December 6, 2013

First thing I noticed about this place was the check in. Rather than a desk, they have tried to be modern with relaxed open check in with tablets. Sounds nice? Well the concept sounds ok but in reality it was a mess. Imagine a crowd of people just hanging around, no queue, no structure, no idea who is next and the system taking about 3 times longer than it should. That was the reality. My advice.... Get a better system and it will be ok.

In terms of the rooms, they are small (but then again so are pretty much all hotel rooms under £200 in London) and are average in nature. The gym is poor.

Location wise, you have a 10mins walk to the market and so not bad.

It's unlikely I will be back. Have no string feelings either way. Service could be better.

Stayed August 2013, traveled on business
Helpful?
Thank Googgsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure London Bridge

Property: Mercure London Bridge
Address: 75 - 79 Southwark Street, London SE1 0JA, England (Formerly Mercure London City Bankside)
Phone Number:
Location: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#45 Green Hotel in London
#223 Luxury Hotel in London
#283 Family Hotel in London
#334 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure London Bridge 4*
Number of rooms: 144
Official Description (provided by the hotel):
Mercure London Bridge is a flagship Mercure hotel located in the centre of London. Enjoy famous nearby attractions such as Borough Market and the Shard, whilst being surrounded by nearby shops and art galleries. On entering this charming hotel, you'll sense its unique atmosphere, making you feel at home. Every detail in the hotel has been carefully considered with your comfort in mind. Experience the hotel restaurant, Marco's New York Italian, courtesy of celebrity Chef Marco Pierre White. The hotel is suited for business hotel stays in London, as well as leisure stays, with 4 flexible meeting rooms for events or conferences for up to 60 people with AV equipment and a dedicated host. Enjoy internet access throughout the hotel. Mercure London Bridge is perfectly located for some London shopping, a cultured day out or some London sightseeing, being situated on Southwark Street, only 8 minutes from Borough Market and an 11 minute walk to London Bridge Station. ... more   less 
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Also Known As:
Mercure London City Bankside Hotel London
Accor London City Bankside
Mercure London Bridge England

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