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“Wouldnt choose this again” 2 of 5 bubbles
Review of Mercure London Bridge

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Mercure London Bridge
Ranked #307 of 1,086 Hotels in London
GreenLeadersBronze level
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1,903 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (218)
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English first
Lymington, United Kingdom
Level Contributor
55 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed October 21, 2012

Set on a fairly busy road which was handy for flagging down taxi's, it is just 2 minutes walk to Tate Modern and the river which is lovely to walk along during the day or evening. Don't take the name literally, it is between Blackfriars and Southwark Bridges, so about 10 mins to London Bridge. A couple of popular after work bars and restaurants across the road but again only a couple of minutes away to the river and during a 10 minute walk either East or West you would come across enough pubs, bars and restaurants.

Reception was ok, check in process was good and there is free wifi available in reception area. The bar and restaurant were also ok and I had breakfast and lunch in the hotel and thought the both were good quality (although it was included in the training course I was attending so I didn't actually pay and therefore cannot say if it was good value).

After a ride in the miniature lift and passing through the 3 (or 4?) fire doors' luckily they have some fantastic mural pictures of London in the corridors so at least this kept me interested! In my room the carpet was badly stained and walls/corners seemed to have received quite a few knocks. The linen and towels were ok, bathroom was small but had everything you needed and good lighting. A full size hairdryer available in the wardrobe which was nice to find. The linen, pillows and bed were very comfy. Couldn't work out how to get the blackout blind pulled down but the venetian blind seemed ok on its own. The TV set was seemed poor quality and so the picture and sound quality were also poor.

All in all an interesting mix since some things were done really well with touches of luxury but the carpet was terrible and brought the whole quality down. I have given it a four rating as I would stay again and give it another chance.

  • Stayed October 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank LondonerOutAndAbout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure-Bankside, General Manager at Mercure London Bridge, responded to this review, November 8, 2012
Dear LondonerOutAndAbout,
I’m so glad that you had an enjoyable time during your stay at Mercure London Bridge Hotel. I hope we can welcome you back to the property in the near future.
We will be starting a hotel full refurbishment pretty soon and I am sure the improvement we will be doing will fit your needs.
See you soon, again,
Kind regards,
Florian Jourdhier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newton Abbot, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed October 17, 2012

Stayed again Monday 15th October for business purposes. Clean and tidy room and bathroom, warm welcome at reception and in dining room at breakfast time. My only niggle is lack of free wifi in the bedroom which many other hotel chains now provide for free and which is essential for business users like me to keep in contact with the office.

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Alan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed October 16, 2012

Just returned from a four night stay at this hotel, we are a family of two adults and one child and booked a privilege room. Was a great size room with a king size bed and large single bed, tv, kettle, coffee maker, mini bar (which we emptied and used as a fridge). Clean bedroom and bathroom every day with a change of towels where necessary. Had breakfast at the hotel three mornings which was good and ate in the restaurant one evening, prices much the same as restaurants in the area. We got the tube to/from London Bridge from Euston as this is a direct service, but used the Southwark tube when visiting attractions, hotel staff gave us the shortcut route to this underground. All staff very friendly and welcoming, and provided tube maps and a map of London. We used the hop on/hop off bus tour for 48 hours and the stop is about 7 minute walk around the corner to pick up/drop off. Good safe area to stay. As we were all exhausted at night, missed not having free wifi in the room and didn't opt to pay, this would be my only reason and recommendation for not using this hotel as many other hotels in London now offer this free. Overall though good place to stay.

Room Tip: Pay extra for a privilege room
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  • Stayed October 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank touristBev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Workington, United Kingdom
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed October 9, 2012

The hotel is south of the Thames and to be honest makes for a great location. Close proximity to Tate Modern, Globe Theatre, Borough Market, bars, restaurants and numerous other attractions. The hotel itself is clean, staff were excellent, both efficient and helpful. A great breakfast is served getting the day off to a good start. We travelled to London Bridge tubestation to access the hotel (handy tip - when exiting the tubestation follow the signs for Borough High Street Exit this takes you to the beginning of Southwark Street which leads to the hotel).
Only negative the rooms are small but it is a well run hotel where I would stay again and certainly recommend.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank fellman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riga
Level Contributor
562 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
5 of 5 bubbles Reviewed October 3, 2012

hotel located between London Bridge and Waterloo stations. street is quiet and you can have a great sleep. if you have a heavy suitcases, there are several steps to get to reception. hotel has also only one lift, which means that you sometimes should wait for a little bit longer to get to your room on upper floor. however, if you will get to the room, you will be surprised about tastefully decorated interior and nice amenities. room size is not large, but still good size for London hotels! bed was confy and with good linens. breakfast was soooo good! they even have ala carte menu from which you can choose other dishes. love the hotel and love the service!

Room Tip: great hotel if you manage to get reasonable rate! take a breakfast at hotel!
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  • Stayed September 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Aigars S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure-Bankside, General Manager at Mercure London Bridge, responded to this review, October 18, 2012
Dear Aigars S,
Great guest, great hotel, great team, great feedback.
Our guest loves our extra coMfy beds!
Just a note to let you know that we will be starting a bedroom, bathroom refurbishment pretty soon and you will certainly love the new decor.
Look forward to welcoming you again soo here at Mercure London Bridge Hotel.
Kind regards
Florian Jourdhier
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
heraklion
Level Contributor
80 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed October 3, 2012

it is very clean the breakfast is rich,the staff is very helpfull and gently. Excellent beds. Out of the door is the busstop for covent gurden and london eye. Very close to the hotel is Tate Modern and the Globe theater. A very nice walk is from the hotel to Tate Modern, from there to Millenium Bridge and passing Tames by this bridge you are going to the cathedral, Saint Paul.

Room Tip: rooms with two seperate beds are much bigger than those with a double bed.
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  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank thanasis342
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure-Bankside, General Manager at Mercure London Bridge, responded to this review, October 18, 2012
Dear thanasis342 ,
Really appreciated your very kind feedback.
All the team is so please their daily work is recognised and praised.
We look forward to welcoming you back in our lovely Mercure London Bridge Hotel.
Such a great Location in London, not to be missed!
See you soon
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure London Bridge

Property: Mercure London Bridge
Address: 75 - 79 Southwark Street, London SE1 0JA, England (Formerly Mercure London City Bankside)
Phone Number:
Location: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#44 Green Hotel in London
#226 Luxury Hotel in London
#283 Family Hotel in London
#334 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure London Bridge 4*
Number of rooms: 144
Official Description (provided by the hotel):
Mercure London Bridge is a flagship Mercure hotel located in the centre of London. Enjoy famous nearby attractions such as Borough Market and the Shard, whilst being surrounded by nearby shops and art galleries. On entering this charming hotel, you'll sense its unique atmosphere, making you feel at home. Every detail in the hotel has been carefully considered with your comfort in mind. Experience the hotel restaurant, Marco's New York Italian, courtesy of celebrity Chef Marco Pierre White. The hotel is suited for business hotel stays in London, as well as leisure stays, with 4 flexible meeting rooms for events or conferences for up to 60 people with AV equipment and a dedicated host. Enjoy internet access throughout the hotel. Mercure London Bridge is perfectly located for some London shopping, a cultured day out or some London sightseeing, being situated on Southwark Street, only 8 minutes from Borough Market and an 11 minute walk to London Bridge Station. ... more   less 
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Also Known As:
Mercure London City Bankside Hotel London
Accor London City Bankside
Mercure London Bridge England

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