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“Reasonable price and quality value”
Review of Imperial Hotel

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Imperial Hotel
Ranked #563 of 1,077 Hotels in London
Reviewed February 12, 2013

If you want to chose a hotel for reasonable price, this can be a good option in London for the value you get. The reception and breakfast service people are very helpful. The room is OK, we got a family room and it is fine. The price included wifi in the room. The bathroom ventilation is not ok only, but the room was clean. On Sunday morning housekeeping could be more patient with those guests who are not leaving, we could have also used the do not disturb sign. English breakfast was fine.

  • Stayed: February 2013, traveled with family
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1  Thank ExcellenceBudapest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 10, 2013 via mobile

Our group of 4 (aged between 22 and 48) stayed in 2 twin rooms as part of a superbreak deal from edinburgh. The hotel was clean, comfy beds and a great location. It's walking distance from kings cross station, Oxford street and covent garden. I've read some of the other reviews of the hotel and would say that anyone complaining clearly expects too much from a 3 star hotel. If you want luxury then pay more! Yes the decor is a wee bit tired but its a great base from which to explore London. If you'd like a quiet room then ask, ours had some traffic noise but lovely views over russell square. breakfast was also really good and we found all the staff helpful. We'd all definitely stay here again. Our weekend was £158 per person which included return rail travel from edinburgh and 2 nights b&b.

  • Stayed: February 2013
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Thank Danej1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2013

Stayed here for 3 nights on Contiki in a twin single room with a friend. Hotel is very modern and clean. Key system is annoying though as there is only one key per room attached to a large metal stick so you have to check in your key whenever you leave and carry your room receipt with you to get it back.

Room was spacious enough to fit our luggage. The room overlooked the hotel entrance (I can't remember the room number). Beds were positioned about 1 meter apart, separated with a bedside table and were comfortable to sleep in. Power points were only available on the desk so you couldn't charge devices next to you. Our room had it's toilet in a separate ensuite to the ensuite with the shower and vanity.

Room was serviced everyday.

Decent breakfast selection though the servers are like hawks. They hover near the tables, eagerly waiting to refill your coffee cup.

Hotel is located very close to the Underground. It's about a 3-5 minute walk from Russell Square.

  • Stayed: January 2013, traveled with friends
    • Sleep Quality
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Thank Katrina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2013

The view from the hotel room was nice with a small park and old buildings. Also the location is good. The hotel building is in a walking distance from many sites to visit and only a couple of minutes walk from the train station (underground) to move further. You can easily get here from Heathrow by train (subway) without any changes so that is a pleasant surprise when carrying big luggage.

I stayed on the 8th Floor. The traffic noise was a bit bad and the windows of the hotel do not prevent the noise. If you want the room to be quiet and plan to use the nights for sleeping, I recommend to have ear plugs with you. You might perhaps want to know beforehand that almost all voices from the room can be heard in the hallway, too, and partly through the walls.

The bathroom and toilet were renovated and very clean. The bath is big enough to relax, and there is also the shower if you prefer that instead. However, i found it a bit odd to have a separate toilet without a place to wash hands, but i guess with the present architecture the hotel can't do much about it.

The beds are small and have wheels that make the bed feel unstable. The duvet was just a blanket which reminds me of camping. I hope they do upgrade the room with new bed covers and perhaps also pillows.

There was a chair in the room with totally worn textile. I did not miss a seat, so the interior would have been better without the chair than to leave that kind of piece to the room. You can see the same kind of sloppiness in the hallway as the walls are cracked next to the doorway. Some fixes would give a better overall look in the hotel.

My thanks to the people who clean the rooms. The room was always really tidy and we got new towels and soap when needed.

I shared the room with my colleague. Yet, they had only one key to us. This means that guests sharing a room really have to co-operate and to be ready to wake up if the other one wants to come later back to the hotel. There was also the routine with a small paper note that includes your room number. When leaving the hotel, you leave always the key and when getting back, you need to show the paper with the room number to get the key back. Not too convenient. At least in Finland people are already used to carry the card key with them and hotels do have more than one key to the room. I would not mind about leaving the key to the hotel, but it is a major trouble if the room includes only one key.

The breakfast worked with the same paper system: you have to show the paper to get in to the breakfast. The breakfast was good for people who love eggs, beans and bacon. I liked the fresh grapefruit. They served the tea or coffee to the table which was a nice effort from the staff.

  • Stayed: January 2013, traveled on business
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Thank Klietsala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2013

The hotel is really well located, close to the Russel Square tube station of the Picadilly Line (the same line that goes to Heathrow), so you can get there with all your luggage without having to change lines. It's close to a lot of restaurants, and you can walk to Covent Garden and the Camden Market in 15 to 20 minutes. Again, being close to the tube station allows you to get to every interesting part of the city in about 10 minutes. The room is really clean and overlooks the Russel Square, and it has tea and coffee machines. The breakfast is really good too. The only "odd" thing would be the keyring, which is a really long metal rod. You have to leave it at the hotel, so there is no need to carry it around, but it is still annoying. But that's only a minor issue, I really recommend the hotel.

  • Stayed: January 2013, traveled with family
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Thank MonicaL22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2013

The Hotel is situated 2 minutes walk frrom Russel Square Underground station. Trains from Heathrow airport run directly so it is very convenient even with luggage. The rooms are small but ok. Howver the bathrooms really need upgrading. Hot water and cold water taps in the basin are seperate and it is very inconvenient in winter. The bathing area is so small that you have to stand upright and have a shower. The breakfast menu has not changed in years. Staying for a week makes it extremely monotonous to eat exactly the same menu day after day.

Room Tip: Rooms facing the front road are better
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  • Stayed: December 2012, traveled on business
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Thank sbharat11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2013 via mobile

I stayed here on the weekend of 26/27 January as part of a theatre break booked through Superbreak.
The hotel is suitated about 2 minutes walk from Russell Square tube. This is on the Picadilly line, one stop from Kings Cross and only about 3 or 4 stops from Liecester Square and Picadilly Circus so perfect for theatre breaks.

I arrived around 5:30 after doing some sightseeing first. At Russell Square tube station, you need to take the lift to the street as there are 175 stairs that are only recommended in an emergency.

As you come out the tube, you turn left and left again where you will see the President hotel in front of you, the Imperial is next to it.

Check in was very efficient and yes, the key ring is a metal rod about the thickness of a pencil and about a foot long. You are given a room card to show the porters to get your key so no need to worry about having it in your pocket or bag.

I stayed in a twin room at the back of the hotel overlooking the other hotels. This may not be the best view but it was quiet away from the main road and i was only staying for one night so didn't spend much time in the room.

My room was very clean with plenty of towels, tea/coffee facilities and trouser press.

In the morning, they serve a full english buffet with fruit juices, cereals, fruit, fry up and toast.

There were no queues and the cooked food was fresh and hot.

In summary, i'd be happy to stay here again and would happily recommend it to others.

  • Stayed: January 2013
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2  Thank Whittles_Hull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Imperial Hotel

Address: 61-66 Russell Square, London WC1B 5BB, England
Location: United Kingdom > England > London > Bloomsbury
Amenities:
Bar / Lounge Casino and Gambling Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#4 Casino Hotel in London
Price Range: $124 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Imperial Hotel 3*
Number of rooms: 448
Official Description (provided by the hotel):
The Imperial Hotel is the flagship of Imperial London Hotels. We're proud of it for a reason. Offering breathtaking views over London's greatest public square, it reflects every ounce of our dedication to service and value. Like all our hotels, the Imperial combines a remarkable location with the great facilities and friendly service of a family-run business. At the Imperial, though, while the price remains extremely reasonable, we add an extra dash of something special. The location is remarkable, connecting guests to the rest of London in minutes. In addition to the central Atrium Bar & Cafe, facilities include a casino and a gift shop. Restaurants and cafes offer plenty of choice to families and business travellers alike. Indulge in the intriguing delights of Coffee and Candy. Enjoy a late night at the Night and Day Bar, serving classic pub fare at great prices. And relax; we've been doing this since 1837, and we know how to make your stay a restful one. ... more   less 
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Also Known As:
Imperial Hotel London, England
Hotel Imperial London

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