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Reviewed January 10, 2013

Hotel is now looking tired and could do with a makeover,however it is cheap and convenient.
Front rooms facing made rd can be noisy. Breakfast buffet good and more than adequate.
Area is convenient with good access to west end and sights also various restaurants within <2min walk.

  • Stayed: December 2012, traveled on business
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1  Thank pgm1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2013

Four night stay at the Imperial, checked in on the Friday after Christmas and left Tuesday, New Year's morning. We were in an Executive Twin room, highly recommend this type of room for couples, there's lots of space for luggage, a small sofa and coffee table in front of the flat screen tv and additional seating.

A large desk can hold lots of bits and bobs as well as a kettle and cups for coffee or tea. Two large windows overlook the courtyard at the front entrance to the hotel. Long heavy curtains can be drawn over the windows to block light and noise. All in all a very comfortable space to settle in and relax.

The bathroom is clean, spacious and modern, shower power is pleasantly invigorating, plenty of towels, soaps, body wash. Climbing into the tub requires just that, a climb. But it seems all UK tubs are like that, not sure why they're set up so high. Also the bottom surface of the tub is very slick and slippery, a bit scary when making that climb in and out.

The interior courtyard is one of the best parts of the Imperial, as it allows guests some protection from the incredibly busy Southampton Row with its continuous stream of red double-decker buses roaring up and down the street. It's also convenient for airport car transfer drop-off and pick-up.

Breakfast is included in the cost of the room and is plentiful. Standard breakfast fare is on offer, eggs, toast, juices, baked beans, bacon, sausages, fruit, coffee, tea and more. The breakfast room is nicely decorated and allows plenty of room for guests.

Russell Square, the Tube Station, the Brunswick Centre for shopping and cinema, the British Museum and numerous shops, pubs and restaurants are all over the immediate area around the hotel. A ten minute walk south will take you to Covent Garden or the Strand and from there it's a short hop to Trafalgar Square, Whitehall, the river, Leicester Square, the Mall, Buckingham Palace, St. James Park, Piccadilly Circus, the theatres along Shaftesbury Avenue and Soho beyond.

Since our last visit in 2011 the Imperial has done some major redecorating of the Atrium which connects it to its sister hotel, the President. Once a somewhat dingy and undefined space, the Atrium is now stylish and comfortable, lunch and afternoon tea can be taken there as well. A sandwich shop, a newsagent and a hair salon are conveniently located just off the Atruim.

There has been some comment in Tripadvisor reviews of the Imperial about the room key, which is an actual key rather than a card and is attached to a long metal rod. This arrangement is obviously to prevent guests from walking off with room keys. A complete reno of all room doors to accommodate key cards would be expensive and would be offset by higher room rates. Personally I'd rather have the current key and rod than more expensive rooms.

The Imperial Hotel offers very good value for money, it's located in a convenient part of town, and the hotel is comfortable and well-run. A guest could hardly ask for more.

Room Tip: Go for the Executive Twin if travelling as a couple.
  • Stayed: December 2012, traveled as a couple
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4  Thank StickyToffee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2013 via mobile

Pretty basic room- what you would expect from the price. The beds are really uncomfortable though, a bit unbearable after a few days. The location is really good though, a 5min walk from Russel Square Tube station and a £5 cab ride from Kings Cross/St. Pancras train station.

  • Stayed: December 2012
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2  Thank Kizy_W5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2013

Whilst we weren't expecting luxury we were expecting a basic level of comfort and convenience for our one night stay. Had we been staying longer we would almost certainly have moved hotels.

The convenience comes from a location close to both the piccadilly and central lines and the West End. The comfort was however unfortunately lacking. The bathroom taps in our room were fitted too far away from the sink which meant that unless the taps were turned on full, the water would pour onto the bathroom surface - the unfortunate result (with children) being that the bathroom flooded within 10 minutes of us arriving. The rooms were not soundproofed which meant that the constant noise of traffic, sirens and shouting throughout the night wasn't conducive to a good nights sleep - contrary to some of the other reviewers, our mattresses were fine albeit we needed to make use of the sofa bed which had springs almost visibly sticking out of it.

The staff were for the most-part friendly - although we were told that we couldn't check-in an hour early without the receptionist even checking the system to see whether the rooms were available. Having said that the hotel staff were accomodating in allowing us to push back our check-out time back by an hour.

Overall not a great experience, the hotel is in desperate need of investment.

  • Stayed: December 2012, traveled with family
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2  Thank jcraiguk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2013

Stayed for three nights. Reception was very helpful, as well as the housekeeping service. Our room was ready and clean when we arrived - including LED TV, comfortable bathtub, clothes ironing machine, tea maker etc. Actually, nothing to complain about. Breakfast was excellent, healthily varied! Waiters were very prestative!

  • Stayed: February 2012, traveled with family
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Thank JulianaCleto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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