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“Christmas at the Wyndham”

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The Chelsea Harbour Hotel
Ranked #208 of 1,067 Hotels in London
Certificate of Excellence
London, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Christmas at the Wyndham”
Reviewed January 12, 2014

This is about the seventh time we have have stayed at this hotel and have now made a habit of doing Christmas and birthdays there.I have reviewed it before and it has always been good, but this is our latest experience. The service is first rate and the staff are great. The hotel is spotless, the lobby was beautifully decorated for Christmas, the suites enormous, and the breakfast in the room is not to be missed. It is kept hot in a little oven. The breakfast fruit salad is huge, ( way enough for two) and totally heavenly. All the food we had was amazing. The view is great and try to get a marina or river view room for the view. although all the rooms are suites and all are brilliant. The train station is very near by as is a pretty river walk with bars cafes etc. The connections are good so no need to book a tiny overpriced room in central London when you can stay here instead.We have stayed in a lot of hotels and this one is always the best!

Room Tip: Corner suite is really good as a more spacious balcony
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  • Stayed December 2013, traveled with family
    • Value
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Helpful?
Thank Moira W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review, January 13, 2014
Dear Moira W,

Thank you for your kind review following your most recent stay at the Wyndham Grand London Chelsea Harbour.
We are thrilled that you enjoyed your most recent stay at the hotel during the Christmas period and delighted that you also choose to stay at the hotel for birthday celebrations. We are so pleased that the hotel is the best that you have stayed in, and we are looking forward to welcoming you back on your next visit.

Kind regards
Kerrie Hughes
PA to the General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (325)
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Woburn Sands, United Kingdom
Level Contributor
293 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed January 12, 2014

We had a lovely couple of nights at the Wyndham and were really impressed. We booked a Harbour View suite and asked for a high floor - we had great views across towards Central London. Even though it was January we still sat on the balcony watching the sun rise over London on a beautiful crisp winter morning. The suite itself was large with a separate sitting room, and an additional toilet off the entry vestibule. All modcons including free wifi. Super powerful shower. The Kings Road is only a short stroll away with its vast range of eateries and shops. We definitely recommend the Wyndham.

  • Stayed January 2014, traveled as a couple
    • Value
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Helpful?
Thank randj06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review, January 13, 2014
Dear randj06,

Thank you for taking the time to review your recent stay at the Wyndham Grand London Chelsea Harbour.
We are pleased that you enjoyed the couple of nights that you stayed at the hotel, and that you were happy with your large suite, complimentary WIFI and short stroll to the Kings Road. We hope to welcome you back to the hotel soon.

Kind regards
Kerrie Hughes
PA to the General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 8, 2014

My husband was staying here for a week due to work and I was lucky enough to tag along! The suite we had was like a small flat - everything had been well thought out and was perfect! I have never seen such a big bed or slept in one more comfortable! The breakfast is cooked to order - I worked my way through the menu during the week - I couldn't eat until the evening! The staff were very pleasant and attentive. There are lots of lovely shops and resturants in Chelsea, along the Kings Road but if you want to travel into London it's a 20 minute walk to the nearest Tube station. I didn't use the Spa facilities but they looked very good.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nopoint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review, January 8, 2014
Dear Nopoint,

Thank you for taking the time to review your stay at the Wyndham Grand London Chelsea Harbour.
We are delighted that you were happy with everything in your suite, the breakfast and the pleasant and attentive staff. We hope to welcome you both back to the hotel in the not too distant future.

Kind regards
Kerrie Hughes
PA to the General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hale
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 8, 2014

We stayed on a Saturday evening for theatre trip to see Book of Mormon, which, BTW, was superb. This hotel was great. Each room is a suite, beautifully decorated and finished and in our room we had 2 toilets! Coffee making is Nespresso like and we were so pleased to note that breakfast at the weekend is until 12. So welcome for a lie in.

Staff very friendly and helpful and couldn't fault the service.

The hotel is on the Thames so morning stroll can be along the river or Kings Road or Fulham Road, so plenty of shops and cafes.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank b-rod61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review, January 8, 2014
Dear b-rod61,

Thank you for your kind review following your stay at the Wyndham Grand London Chelsea Harbour.
We are thrilled that you were happy with your suite, the location of the hotel and the friendly and helpful staff. Your feedback is greatly appreciated and will be passed onto the members of staff with a great level of pride.
We look forward to welcoming you back to the hotel.

Kind regards
Kerrie Hughes
PA to the General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medmenham
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 8, 2014

We went to the rooftop bar on New Years Eve to see the fireworks. The hotel did not really make any effort they opened up a meeting room on the top floor gave us a glass of champagne but made no attempt to make it festive, not a party popper in sight. No countdown to midnight it was purely a viewing point for the fireworks.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Service
Helpful?
2 Thank IanHCF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review, January 8, 2014
Dear IanHCF,

Thank you for taking the time to review your time at the Wyndham Grand London Chelsea Harbour.
We apologise that we did not meet your expectations on New Years Eve, and your comments will be passed onto the relevant managers.
Thank you once again for your feedback.

Kind regards
Kerrie Hughes
PA to the General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
62 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 7, 2014

Booked a suite with marina view for two nights as a special treat, this was a hotel we have used for nearly twenty years albeit. to as frequently in recent years. The suite was booked for over two months and the hotel charges a higher tariff for marina view so.....

Very disappointed to be allocated a first floor room with a view of the restaurant roof NOT THE MARINA. Upon complaining to the duty manager we were reallocated for the second night but 50% of our special treat was over . Such a let down.

Room Tip: Lovely hotel , great location
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Boothben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review, January 8, 2014
Dear Boothben,

Thank you for taking the time to review your stay at the Wyndham Grand London Chelsea Harbour.
Please accept our apologies for any inconvenience caused with regards to the view from your suite during your first night at the hotel. Your feedback has been passed onto the Reception Manager.
We hope to welcome you back to the hotel in the not too distant future.

Kind regards
Kerrie Hughes
PA to the General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leek, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 7, 2014

Knowing how expensive London can be we opted for one of the secret hotels you can get and ended up here. A little way out of the tourist area, but if you don't mind a few tube stops, its great. 5 star hotel. Extremely attentive staff through out. Great pool for all of us to enjoy. Spacious suite. We ate at the restaurant both nights and received beautiful food and great service. Expensive food but its London what do you expect.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank P30MOD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review, January 8, 2014
Dear P30MOD,

Thank you for taking the time to review your stay at the Wyndham Grand London Chelsea Harbour.
We are delighted that you and your family enjoyed your stay at the hotel. We are pleased that you enjoyed your meals in the Chelsea Riverside Brasserie each night and that the staff were attentive throughout. We hope to welcome you back to the hotel soon.

Kind regards
Kerrie Hughes
PA to the General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Chelsea Harbour Hotel

Property: The Chelsea Harbour Hotel
Address: Chelsea Harbour, London SW10 0XG, England (Formerly Wyndham Grand London Chelsea Harbour)
Phone Number:
Location: United Kingdom > England > London > Chelsea
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#45 Spa Hotel in London
#81 Romantic Hotel in London
#114 Business Hotel in London
#124 Family Hotel in London
#157 Luxury Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Chelsea Harbour Hotel 5*
Number of rooms: 158
Official Description (provided by the hotel):
Elegant All-Suite Hotel located in the Chelsea Harbour on the River Thames, offering stunning views of the river & harbour. ... more   less 
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Also Known As:
Wyndham Grand London Chelsea Harbour Hotel London
Wyndham London
London Wyndham
The Chelsea Harbour Hotel London, England

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