We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Just Perfect !” 5 of 5 bubbles
Review of The Chelsea Harbour Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
The Chelsea Harbour Hotel
Ranked #155 of 1,089 Hotels in London
Certificate of Excellence
Write a Review

1,631 reviews from our community

Traveler rating
    1,057
    376
    117
    46
    35
See reviews for
467
540
57
285
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (314)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Worcestershire
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 7, 2013

What a fabulous fun packed weekend and lovely to stay in this luxury hotel. We arrived early, our luggage was taken and we were then free to wander the 2 minutes to the River Thames for lunch. Our twin suite was superb on all levels. We pre-booked treatments with the spa which was good. Breakfast was good although I have experienced more luxurious continental breakfast products in other hotels; English Breakfast and service was excellent. I would not hesitate to recommend this hotel to friends and family. I will be back!.

  • Stayed March 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
1 Thank Lindsay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyndham123, Guest Relations Manager at The Chelsea Harbour Hotel, responded to this review, March 21, 2013
Dear Lindsay S,

Thank you for writing such a positive review and for recommending Wyndham Grand London to your friends, family and the TripAdvisor community. It is a real pleasure to read that your enjoyed your stay with us and that you plan to return. Thank you once again and we look forward to welcoming you back.

Kind regards,
The Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 6, 2013

I would like to thanks all the staff and the restaurant manager for a great evening we had at the restaurant we were well looked after and at the end we had surprise as it was my boyfriends birthday we were presented with little birthday plate with a sparkler on it which I thought it was a nice touch. Thank you very much

  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cira_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyndham123, Guest Relations Manager at The Chelsea Harbour Hotel, responded to this review, March 18, 2013
Dear Cira_13,

Thank you for sharing your thoughts following your celebration at Chelsea Riverside Brasserie. We are thrilled that you had an enjoyable evening and that you found the birthday surprise a great addition to the service. Your comments have been passed on to the restaurant manager who will proudly share them with the team. We look forward to welcoming you back in the not too distant future perhaps for afternoon tea or a spa day.

Kind regards,
The Guest Relations Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poole
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 4, 2013

Just few word to describe my experience, extraordinary, excellent services and very friendly staff, beautifully installations and good food, all in all extraordinary experience.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
2 Thank Jorge D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyndham123, Guest Relations Manager at The Chelsea Harbour Hotel, responded to this review, March 18, 2013
Dear Jorge D,

Thank you for writing such an outstanding review following your recent stay at Wyndham Grand London. We are delighted that you had a thoroughly enjoyable time with us and we look forward to welcoming you back soon.

Kind regards,
The Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burton, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 3, 2013 via mobile

From check in to check out service was second to none. River suite was amazing with breathtaking views of London. Rooms had everything even filter coffee maker and my favourite feather pillows and duvets which meant for a relaxing night. Every detail thought through. We spent all afternoon in the spar and sat on our balcony drinking wine over looking the Thames. I didn't want to leave I felt as though I was truly on holiday. Will definitely go back.

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JaneSherratt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyndham123, Guest Relations Manager at The Chelsea Harbour Hotel, responded to this review, March 18, 2013
Dear JaneSherratt,

Thank you for taking the time to review your recent stay with us. We do our very best to ensure that our guests feel truly welcomed from the moment they arrive, therefore your comments regarding the service you received is greatly appreciated. We hope to have the opportunity to welcome you back at Wyndham Grand London in the not too distant future. In the meantime thank you once again for sharing your thoughts.

Kind regards,
The Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed March 2, 2013 via mobile

A lovely looking hotel, but a disappointing stay due to the fact a few basics just weren't right. No hot water for a shower, rooms and hotel temperatures way too hot and the food just not hot enough. I have stayed in less glamorous hotels with much better basic service. Thank goodness I did not surprise my wife to a second night stay...please get the basics right.

Stayed March 2013, traveled with friends
Helpful?
1 Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyndham123, Guest Relations Manager at The Chelsea Harbour Hotel, responded to this review, March 12, 2013
Dear Michael G,

Thank you for reviewing your recent stay at Wyndham Grand London. We are deeply sorry for the shortfalls in which you encountered during your stay with us. Please rest assured these are not representative of our norm and therefore if you would like to discuss this further please do not hesitate to get in contact with us directly on wyndhamlondon@wyndham.com. We hope to have the opportunity to welcome you back and in the meantime thank you once again for your review.

Kind regards,
The Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these London hotels
Chelsea
Sydney House
Sydney House
#231 of 1,089 in London
4.5 of 5 bubbles 427 reviews
Clapham / Battersea 
Pestana Chelsea Bridge Hotel & Spa London
Chelsea
My Chelsea
My Chelsea
#437 of 1,089 in London
4.0 of 5 bubbles 575 reviews
Show Prices
Show Prices
Show Prices
Clapham / Battersea 
Rafayel on the Left Bank - Hotel & Spa
Chelsea
11 Cadogan Gardens
11 Cadogan Gardens
#102 of 1,089 in London
4.5 of 5 bubbles 734 reviews
Show Prices
Show Prices
Show Prices

Been to The Chelsea Harbour Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Chelsea Harbour Hotel

Property: The Chelsea Harbour Hotel
Address: Chelsea Harbour, London SW10 0XG, England (Formerly Wyndham Grand London Chelsea Harbour)
Phone Number:
Location: United Kingdom > England > London > Chelsea
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Spa Hotel in London
#81 Romantic Hotel in London
#114 Business Hotel in London
#124 Luxury Hotel in London
#124 Family Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Chelsea Harbour Hotel 5*
Number of rooms: 158
Official Description (provided by the hotel):
Elegant All-Suite Hotel located in the Chelsea Harbour on the River Thames, offering stunning views of the river & harbour. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Agoda and Jetsetter so you can book your The Chelsea Harbour Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham Grand London Chelsea Harbour Hotel London
Wyndham London
London Wyndham
The Chelsea Harbour Hotel London, England

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing