Unfortunately our stay at Collingham in apt 132 was disappointing. The condition of the apartment was poor and not of the description advertised. A £350 deposit is required incase of any breakage. You would have to wreck the entire apartment to come close to that figure. There is no security lock on the front door and no privacy lock on the bathroom door, just a hole where it should be. No toiletries like mini shampoos, tissues etc. Zero in the way of any personal touches. The floor boards in the whole apartment creek so loud it is impossible not to disturb anyone in the apartment or below. The advertised full size fridge freezer was a small under the counter fridge. There is no air conditioning or balcony. The view is of a brick building. As we pulled the sofa bed into shape we were disgusted to find a large stain on the mattress with spots which appeared to be dried blood. I took a photo and descended three flights of narrow stairs to report the problem as you cannot find the phone number of the front desk anywhere. The single elevator was archaic. Reception said housekeeping had gone home and gave me a sheet to cover the stain. Sleeping on a sheet knowing another persons bodily fluid stains were underneath was not something that comforted me. The welcome amenities were missing so I was given a bottle of screw cap 'Tesco Table Wine' which I duly returned. Foyer is sterile with no flowers or welcome signage.This is not a 4 star luxury facility as advertised.
- Official Description (provided by the hotel):
- The Collingham is situated in fashionable South Kensington, within easy walking distance of Gloucester Road, South Kensington and Earls Court underground stations. Close to the superb shopping areas of Knightsbridge and Chelsea's Kings Road. All apartments are fully furnished to a high standard. All apartments (except for the studio) have a sofa bed which is suitable for sleeping 1 additional adult or 2 children. ... more less
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- Also Known As:
- Collingham Serviced Apartments Hotel London
- Collingham Apartments London
- Collingham Apartments Hotel London
- Collingham Serviced Apartments London, England