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“The most perfect place in London”

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The Royal Park - A Roseate House Hotel
Ranked #74 of 1,076 Hotels in London
Certificate of Excellence
Reviewed April 23, 2013

I have thought about writing a review of The Royal Park Hotel on many occasions but each time I have resisted on the grounds that I don't want lots of people to be aware of the place because it's possibly the most perfect place to stay in London and information like this is best kept a secret!
From the charming interior with the heavenly scent of fresh flowers, the crisp white linen sheets and little touches like home made cookies in a glass jar with a welcoming note, to the glass of champagne on arrival, this is a hotel that goes out of its way to win your approval and make you feel at home. The bedrooms are immaculate, the bathrooms have beautiful fluffy towels and the beds have the sort of plump mattresses that belong to another age. And the staff, who seem to remember everyone who has ever been to stay before, are friendly, considerate and helpful. they do more that carry your bags, they bring tea to your room, tell you the weather forecast for the next day and ensure you get a taxi in the morning. If you want my advice stay at the Royal Park and ditch every other hotel you have considered in London because this one is exceptionally lovely and worth every penny.

Room Tip: All the rooms are lovely but the best have a balcony
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  • Stayed: April 2013, traveled on business
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Thank pauline K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent B, General Manager at The Royal Park - A Roseate House Hotel, responded to this reviewResponded May 8, 2013

What lovely words and comments!
Thank you ever so much, it means a lot to everyone here at the Royal Park Hotel!
We look forward to having you back with us soon!
Kind regards,

Laurent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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738 - 744 of 1,406 reviews

Reviewed April 21, 2013

Here's a GREAT hotel that is working out some kinks. It's a short two blocks from Paddington Station, well appointed with lovely rooms, comfortable beds, and with an extremely friendly staff that makes for a warm welcome. The shower was downright torrential. The Continental breakfast at the hotel is tasty with additional for-fee options like scrambled eggs. The afternoon tea is also well done, with loads of fresh scones, tea sandwiches and treats and the best clotted cream from Devon. We were four people, and we ordered three teas, which were more than enough. They often play Gershwin in the lovely dining and sitting areas. The doorman, Tom, paid particular attention to anything we needed, whether it was a taxi, help with luggage up and down the front stairs, or an umbrella.

At the same time, we encountered some unevenness in our stay which keeps us from rating this as highly as we would like. We were four people staying in two rooms for two and three nights; yet, when we arrived it appeared that they had not reserved two rooms together, and the only two adjacent rooms they could give us were 601 and 602, across a hall on the main floor from the dining room. There appeared to have been no forethought to the idea that when one reserves two rooms, thereby paying more as a party than others, one wishes them to be on the same, somewhat quiet floor. Indeed, as people open and close doors on that hall, it creates an air vacuum that "jiggles" the doors to these two rooms, both early in the morning and late at night. On Sunday morning, all but one breakfast table were occupied shortly before breakfast closed at 10:00 am, but the open table had a "reserved" sign on it. We were asked if we had not been told the day before (we had not) that we should reserve a table, and would we like to sit at a coffee table instead. The manager quickly became involved and ensured that we could sit at a real table. After we left, we had an email about an additional charge they were applying, but it was removed after close examination. Our last challenge was with the free wi-fi, which seemed to disconnect our i-devices if we let them go to sleep or removed them from the room. Three of us were carrying both an iPad AND an iPhone, and this was annoying.

All in all, a lovely hotel to which we would return, with a young staff that tries hard, and some simple things to work out or which a guest might avoid with greater attention to detail on the part of both parties.

Room Tip: If reserving two rooms, call two weeks in advance and verify you have two rooms together on a higher...
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  • Stayed: April 2013, traveled with friends
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Thank SanJuanCapoMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2013

We are just concluding our stay at The Royal Park Hotel and what a wonderful time. The entire staff have been great and very accommodating to our needs. Great recommendations for things to do in London and places to eat.
Rooms were very comfortable, as was the bed...slept like a baby!
Good location, 2 blocks from Hyde Park and close to tube stop.
I would call this a boutique type hotel with a small eating and sitting area, which makes a very warm and friendly atmosphere. Enjoyed meeting and talking to other guests.
One small glitch with the boiler, but it was repaired quickly with sincere apologies from the staff.
Mark Battle, the Hotel manager, and all of was awesome!

Room Tip: Might be quiter in back of house, but did not seem to be a problem with our traveling companions.
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  • Stayed: April 2013, traveled with friends
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Thank Kenneth432
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2013

We came to London to celebrate our 10th anniversary and chose this hotel based on reviews and location. Everything was perfect from the moment we walked in. We were upgraded to a suite and were treated really nice by the staff. We stayed three nights. The suite was in tip top condition and we were treated with a complimentary tea & biscuits upon arrival. Everything is clean and well kept. The location is perfect if you are coming from Heathrow, as the hotel is just a 5min walk away from Paddington station. What I would like to mention is the staff. Very helpful, polite and genuinely warm! We even got a welcoming letter from the hotel manager and this made us feel very special. The maid cleaned the room TWICE a day! The beds have quality linen and are very comfortable. We were also pleased with the free wi-fi connection, which helped us plan our days and stay in touch with friends. I will definitely recommend this hotel to my friends.

Room Tip: Room 203 was really nice, a 4 poster bed and a view towards the street.
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  • Stayed: April 2013, traveled as a couple
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1  Thank phedlund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2013

My 18 year old daughter and I traveled to London for spring break in the states and I wanted a hotel that was convenient to Paddington (as we were coming into town on the Heathrow Express), in a safe area, was comfortable and nice but had a real British feel to it. The Royal Park was perfect. It's an easy walk from Paddington, even pulling bags, and is a beautiful hotel with so much charm. The staff members were wonderful and made us feel welcome from the start. Our room had two twins and a nice-sized bathroom with a large tub/shower. Breakfast was delicious and so English! They even served it in our room one morning at 6:00 am because we had an early tour. The beds were comfortable and made up with fine linen. We had a perfect trip and would recommend the Royal Park to all of our friends.

Stayed: April 2013, traveled with family
Thank Travelgirlga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2013

What an "absolute Pleasure"! Most "Definately". We will stay again!
Room was lovely & clean, fresh bed linen every day & service, 24/7 ! Excellent!Reception Staff were friendly,helpful & "smiling"!, which is "Really Important". This made our stay really special & having breakfast every morning, with "lovely happy Smiling Staff", which is a Pleasure In Its Self"! Thankyou Too You All Again! You Have Made Our "Week Special"!

  • Stayed: April 2013
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Thank 50R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2013

We have stayed in this total on a couple of occasions in 2009 and 2010. It is situated close to Paddington station and tube station. It was clean and warm. There was a lack of tea/coffee making facilities in the room, but that was the only negative point. A lovely touch was the breakfast delivered to the room in the morning. We intend to use his hotel as much as we can.

  • Stayed: April 2012, traveled as a couple
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Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Royal Park - A Roseate House Hotel

Address: - a Roseate House Hotel Lancaster Gate, Hyde 3 Westbourne Terrace, London W2 3UL, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#71 Luxury Hotel in London
#139 Business Hotel in London
#178 Family Hotel in London
#178 Romantic Hotel in London
Price Range: $204 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Park - A Roseate House Hotel 4*
Number of rooms: 48
Official Description (provided by the hotel):
Classical in its 19th-century elegance, The Royal Park is like a grand hotel in miniature. The hotel is ideally located for the visitor wishing to combine the cultural and commercial destinations of the big city with a tranquil and welcoming London residence. The Royal Park is centrally located in the quiet tree-lined area of Westbourne Terrace, bordering Hyde Park and Marble Arch. Hyde Park is to its south and Piccadilly lies east of the hotel. Heathrow airport is a 45 minute car journey, or 15 minutes by train to Paddington, also very The Royal Park is close to the property. Gatwick operates from Victoria station a 10-minute taxi drive away. Great for access to Central and West London. 15 minutes from Heathrow airport on the Heathrow Express. Nearest London underground stations: Lancaster Gate (Central Line) and Paddington Station (Circle, District and Hammersmith and City Lines), both 5 minutes walk.High speed internet access available, 24 hour room service and Concierge, DVD/CD player, two dual line telephones with voice mail, UK and US shaver outlets, LCD TV, Satellite channels, Italian cotton linen sheets, Hair dryer, Electronic safe, Mini bar, Luxury bathroom amenities, Individually controlled air conditioning and heating. ... more   less 
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Also Known As:
Royal Park London
Hotel Royal Park
Royal Park Hotel London
The Royal Park - A Roseate House Hotel London, England

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