We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Lovely staff” 4 of 5 bubbles
Review of Hilton London Green Park

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hilton London Green Park
Ranked #556 of 1,089 Hotels in London
North Yorkshire
Level Contributor
98 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Lovely staff”
4 of 5 bubbles Reviewed June 7, 2014

Stayed for two nights on business. All the staff were lovely especially Diana on reception and the concierge (sorry did not get your name) but you were on Sunday evening 1st June. My room was spacious, clean and comfortable. The only issue I had was one the hotel can do little about. I slept really badly due to the noise from other guests. It seemed that from late at night to early morning people are incapable of closing their bedroom doors quietly. And as for the herd of elephants I had in the room above me.....! But all this is really outside the hotel's control. I did not eat in the hotel so cannot comment on the food. I would stay again but would take some earplugs.

  • Stayed June 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank redharvey64_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,126 reviews from our community

Traveler rating
    498
    769
    482
    246
    131
See reviews for
308
743
178
601
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Toronto, Canada
Level Contributor
165 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed June 5, 2014 via mobile

Overall this hotel is well situated and that is its biggest plus point. But it is a nice hilton.

Location: 2 min walk from green park tube station. Thus you are right on the Piccadilly line tube that has stops at important locations for tourists such as Piccadilly station, Covent garden etc

From the airport: Take the Piccadilly line tube. Off at green park. You are at your hotel with minimal cost. (Buy an Oyster card at the tube station at heathrow).

Rooms: large room, tall ceilings , good bathroom. Coffee machine and range of tea with kettle was good.

  • Stayed May 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank schulich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed June 2, 2014

Have stayed here weekly for the last five months and always greeted with a smile and by name. Friendly Service and always welcomed back. Great location with easy access to public transport & great shops.

  • Stayed May 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank JJB1934
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pebble Beach, California
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed June 1, 2014

I stayed in two different rooms while booked at the Green Park Hilton for one full week. Our original reservation was canceled due to a scheduling conflict (our mistake) and the staff did everything they could to accommodate us on short notice. The first room was more like a closet, and very different from the rooms we moved into the next day. In my second room, the ceilings were high, there was plenty of light, and the bathroom was spacious. There weren’t any extras worth mentioning, and I would say the hotel is in need of a few updates. However, the location is a major highlight, with Green Park across the street and Buckingham Palace just a short walk away. I would recommend this hotel to someone traveling on business, less so on holiday.

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank christianannschaffer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level Contributor
231 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
3 of 5 bubbles Reviewed May 28, 2014

I fear that this hotel has deteriorated in the many years since I last visited.

Things that are broken don't seem to get fixed - or not quickly anyway. There are notionally 2 lifts (elevators!). One of them didn't work at all for the three nights I was there - no notice, no apology nothing. The one that did work seemed to be very temperamental - twice taking me to the ground floor whereupon the doors did not open and I found myself going back up again. The floor indicators above the lifts on ground floor level were both missing their pointers.

The air con in the room stopped working the second night and when I called down I was told "Oh yes there is a problem on the 4th Floor - we're trying to fix it". It got fixed only on the morning I left. The only times I used the phone it didn't seem to matter which button you pressed it rang and rang and then a voice said "thank you and goodbye"!

There is no minibar - although I read a newspaper article saying that hotels are removing minibars because there is not enough usage - so maybe this is why. There was at least a complimentary and large bottle of water every day which is probably all I needed.

Lots of stains on carpets, walls everywhere you go - woodwork dented, scratched and in generally poor repair. Wear and tear it may be but when was the place last refreshed or refurbished? It has the feel of somewhere the owners (franchisees?) aren't prepared to put too much money into the capital upkeep of the place.

Thank goodness then for the efficiency and friendliness of all the multinational staff - reception, concierge and breakfast staff all excellent. They stood out in an otherwise gloomy environment. And yes the location is good - it's not right next door to very much but it's 10-15 minutes walk away from a lot.

Also, the breakfast wasn't at all bad - a few cereals (including heavily-crushed Weetabix!), the normal juices and all the usual English breakfast components. Porridge was great one day but very watery next day (different chef I assume). There is an omelette station but it seemed not to be attended all the time. But on the whole it was fine - and it was good to be able to pick up a paper on the way in to catch up with the news over a fried egg!

So, for staff and location 4* - for the quality of the hotel itself 2* - which by my reckoning comes out as 3* !! Very disappointing when you're paying over GBP200 per night.

Sadly, I don't think I'll be staying here again unless and until I hear that it's been refurbished to bring it up to the required standard.

PS. I wonder do Hilton themselves perform any quality reviews of establishments that are run by franchisees using their brand name? If so, this one might be worth a visit.

  • Stayed May 2014, traveled solo
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OliverPerth_WA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clitheroe, United Kingdom
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed May 28, 2014

Spent 2 nights at Hilton Green Park and had a very enjoyable stay. The room was very comfortable and had the added benefit of a balcony (5th floor). The hotel is in a very convenient situation for the main London sites and I found the staff to be extremely helpful and friendly.
The breakfast was also very good with a wide choice.
I was lucky to have had a special deal on this occasion, otherwise I would have found the hotel rather expensive.
On the whole very pleasant 3 days - 2 nights

  • Stayed May 2014, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Maryhazel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
108 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 bubbles Reviewed May 27, 2014

I came from The Palm Atlantis in Dubai to this hotel - it was a clear downgrade. I booked a single room, which was more or less a broom closet. The floors were uneven, due to the old building. Everything has a patina. I would compare it rather to a bed and breakfast than to a four-star-Hilton. To say the best: it is well located in the city centre, you can reach all major places by walk. Anyway: I can´t recommend it.

  • Stayed June 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Maximilian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these London hotels

Hotels you might also like...
Travelers also viewed these London hotels
Mayfair
Washington Mayfair Hotel
Washington Mayfair Hotel
#479 of 1,089 in London
3.5 of 5 bubbles 989 reviews
Mayfair
Holiday Inn London Mayfair
Holiday Inn London Mayfair
#386 of 1,089 in London
4.0 of 5 bubbles 2,107 reviews
Mayfair
44 Curzon Street by Mansley
44 Curzon Street by Mansley
#360 of 1,089 in London
4.5 of 5 bubbles 206 reviews
Show Prices
Show Prices
Show Prices
Mayfair
Flemings Mayfair
Flemings Mayfair
#170 of 1,089 in London
4.5 of 5 bubbles 1,597 reviews
Mayfair
London Hilton on Park Lane
London Hilton on Park Lane
#322 of 1,089 in London
4.0 of 5 bubbles 2,928 reviews
Mayfair
Park Lane Mews Hotel
Park Lane Mews Hotel
#747 of 1,089 in London
3.0 of 5 bubbles 982 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton London Green Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton London Green Park

Property: Hilton London Green Park
Address: Half Moon Street | Mayfair, London W1J 7BN, England
Phone Number:
Location: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#330 Romantic Hotel in London
#338 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Green Park 4*
Number of rooms: 162
Official Description (provided by the hotel):
The Hilton London Green Park hotel is set between the leafy Royal Parks and the shops of Oxford, Regent and Bond Street. The stylish Georgian townhouse hotel is just 45 minutes by train from Heathrow Airport, and within easy walking distance to London attractions like Buckingham Palace, Westminster and Harrods. Boasting a traditional exterior with a contemporary interior, the hotel is a 3 minute walk away from Green Park Tube Station. Enjoy modern International cuisine at the Tiger Green Brasserie, sip afternoon tea and gin creations in the Berry Bar & Lounge or enjoy the 24-hour Room Service. The Hilton London Green Park hotel has state-of-the-art climate control system in all rooms, allowing guests to individually regulate their room’s temperature at the touch of a button.Steeped in history, dating back to the 1730’s, the Hilton London Green Park hotel is situated in one of London’s most prestigious locations. London’s “City” district is a quick tube or taxi ride away, yet within a short stroll of the hotel guests can experience the vibrancy and culture of the West End and Theatreland or Mayfair’s exclusive designer stores, restaurants, bars and the famous Royal parks of Central London.The Hilton London Green Park hotel offers wireless internet access, 5 conference and meeting rooms for 2 to 100, a conservatory in the restaurant and a 24-hour business centre. Canary Wharf is accessible via a direct tube link from Green Park on the Jubilee line. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hilton EMEA, Agoda, Priceline, Travelocity, Cheap Tickets and Despegar.com so you can book your Hilton London Green Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Green Park Hotel London
Hilton International London
London Hilton
Hilton London Green Park England

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing