This was my first stay at the hotel on business. The location of the hotel is great just a short walk from Green Park tube station.
The staff were very helpful both on arrival at reception and throughout the stay.
The bedroom was booked as a double and was a very small single room. The toilet cistern flowed constantly and despite reporting this when going out for the evening this wasn't sorted, not sure how this could have been missed when the room was checked. The air con in the room also wasn't working, so definitely need some attention on the room checks. I found it very difficult to sleep as the hotel was noisy and the room badly needs refreshed with paint.
The Breakfast and the staff were the redeeming factor, in particular Simona who was looking after me was so attentive and courteous it was very refreshing, the buffet selection was good and plenty of options, with breakfast being available until 11am also this is a positive.
As a Hilton honours member I won't unfortunately be returning to the hotel I was overall disappointed, although full credit to the staff within the hotel.More
- Breakfast included