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“Tiny single room with very loud air conditioning and extraction fan”

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Hilton London Green Park
Ranked #602 of 1,069 Hotels in London
A TripAdvisor Member
“Tiny single room with very loud air conditioning and extraction fan”
Reviewed July 11, 2013

The room I used had very loud air conditioning, which made it difficult to sleep as it had to be kept own owing to hotter than usual London conditions. Even worse was the extremely loud air extraction fan in the bathroom, which I could not turn off.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

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1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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English first
A TripAdvisor Member
Reviewed July 11, 2013

This hotel is ideal to explore London. The tube is close by. Major sites are within walking distance. The staff was helpful and friendly, and the room very comfortable. We will definitely stay there again

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coatbridge, United Kingdom
Level 3 Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 9, 2013

Went to London last month to see Bruce Springsteen and stayed at Green Park.
Really central and great for trains etc.
Lovely hotel, nice rooms, nice breakfast, can't comment on evening meals but my parents said there's was ok but a bit overpriced for what they received (then again it is Mayfair).

Would definately stay here again.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stuart m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lyon
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 8, 2013

Checked in June17 for a few days business. Usually stay at the Hilton Park Lane which is quite satisfactory. However it was booked on such short notice so my company booked the Green Park location. The location is very good...close enough to the attractions, but on a side street so not hectic and noisy. Being a Diamond member, I don't need to ask and usually get an upgrade to at least a Deluxe room, which I did. However I was taken to a tiny, very dark room at back of building facing cement. I was shocked. The porter immediately felt my disappointment and he himself took me back to front desk. It was very busy, so he himself got me another room on an upper floor overlooking the street. Thank you porter and thank you hotel for letting porter make this arrangement. An improvement and I had no more time to seek anything better. However, I must admit it was small, scruffy, shabby and not up to the Hilton brand. Unfortunately I will not stay there again and I was shocked Hilton has not refurbished or even painted the scuff marks that were on walls. Very disappointing.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank humphrey1Lyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Sussex, United Kingdom
Level 1 Contributor
3 reviews
Reviewed July 8, 2013

Hotel is in a great position by Green Park tube station. Rather strange layout being only one room deep, but runs along the street. Staff very courteous. Room was very basic, but clean, with no view. Good place for short stay whilst on vacation in London. Very expensive if paying full price. I used HH points.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kenneth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 7, 2013

We are pretty loyal to the Hilton brand (Diamond Status) and when in London we either stay at the Park Lane or the Green Park. This year the Park Lane prices were stratospheric so be defaulted to the Green Park which was still not cheap for the standard of the hotel.

Sad to say this will probably be or last visit, the hotel is looking a bit frayed around the edges and badly needing a bit of an upgrade and the breakfast selection is not quite what it was, but our main complaint is the air conditioning which the hotel admits they are having problems with. It appears there is a spare parts issue and some of the units are simply not functioning; of our 3 rooms one was unbearable and had to be changed, one was just acceptable with the window open, and in the suite which we had (the only one on the 5th floor) the air conditioning was feeble and we had the use the fan in the room (supplying a fan is a bit of a giveaway). We did not want to downgrade from the suite so we just put up with it.

We'll still use Hiltons and we will go back to the Park Lane but unless there are improvements
we won't be back at the Green Park for a while, we'll try another hotel in Mayfair.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank George B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex
Level 5 Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed July 4, 2013

I had arranged tea for my wife as it was her birthday. When arriving we were greeted by very friendly staff who explained in detail what our tea would consist of.
At the end we were presented with a lovely plate of Chocolate cake with the words Happy Birthday written in Chocolate.
This was a wonderful touch but we were to full to eat it but that was not a problem as we were given a box to take it home in .
Nice touch and thanks for a great afternoon.

  • Stayed July 2013, traveled as a couple
    • Value
    • Service
Helpful?
Thank johnleyton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton London Green Park

Property: Hilton London Green Park
Address: Half Moon Street | Mayfair, London W1J 7BN, England
Phone Number:
Location: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#330 Romantic Hotel in London
#351 Luxury Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton London Green Park 4*
Number of rooms: 162
Official Description (provided by the hotel):
The Hilton London Green Park hotel is set between the leafy Royal Parks and the shops of Oxford, Regent and Bond Street. The stylish Georgian townhouse hotel is just 45 minutes by train from Heathrow Airport, and within easy walking distance to London attractions like Buckingham Palace, Westminster and Harrods. Boasting a traditional exterior with a contemporary interior, the hotel is a 3 minute walk away from Green Park Tube Station. Enjoy modern International cuisine at the Tiger Green Brasserie, sip afternoon tea and gin creations in the Berry Bar & Lounge or enjoy the 24-hour Room Service. The Hilton London Green Park hotel has state-of-the-art climate control system in all rooms, allowing guests to individually regulate their room’s temperature at the touch of a button.Steeped in history, dating back to the 1730’s, the Hilton London Green Park hotel is situated in one of London’s most prestigious locations. London’s “City” district is a quick tube or taxi ride away, yet within a short stroll of the hotel guests can experience the vibrancy and culture of the West End and Theatreland or Mayfair’s exclusive designer stores, restaurants, bars and the famous Royal parks of Central London.The Hilton London Green Park hotel offers wireless internet access, 5 conference and meeting rooms for 2 to 100, a conservatory in the restaurant and a 24-hour business centre. Canary Wharf is accessible via a direct tube link from Green Park on the Jubilee line. ... more   less 
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Also Known As:
Hilton London Green Park Hotel London
Hilton International London
London Hilton
Hilton London Green Park England

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