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All reviewspine baroxford streetthe club loungeamerican embassyoverlooking grosvenor squareavista restaurantpiano barafternoon teabond ststandard roomhyde parkexcellent locationgreen parkan upgradewest endconciergeselfridges
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Reviewed December 6, 2013

The hotel is on Grosvenor Square, which we found lovely and quiet. It's really handy for a couple of tube stations and just a 5 minute walk from Oxford Street. All our rooms were a good size and very comfortable. Bathroom was great with a powerful shower. The hotel looked good - plenty of marble in the foyer, lots of parquet flooring, deep rugs and polished brass. The doorman and the concierge were both really nice and really helpful, but the reception staff couldn't find our booking - even with the confirmation number - and it took 3 attempts and over an hour to get our rooms. Breakfast was a shambles - I think we ended up in an overspill function room and there didn't seem to be enough crockery and cutlery to go around. We had to wait over 20 minutes for toast. We paid for breakfast in advance so got it at a discounted rate of just under £17, but it definitely wasn't worth it! Eat out - there are plenty of restaurants nearby.

Room Tip: You're better overlooking the square at the front of the hotel - the taxis and deliveries come in round the back, so it's a bit noisier
  • Stayed: November 2013, traveled with friends
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2  Thank Tess60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2013

We were at Millennium Mayfair during the WTM expo. We chose this hotel based on its location and the brand recognition. Location is trully excellent. Right on the grosvenor square and 5 minutes walk from oxford street and bond street tube station. However the hotel itself was disappointing. Rooms, are just too dated and a renovation is overdue. Beds were too soft and deformed. All the furnishings, carpets, doors has to be replaced.
Bathrooms were small but they seemed to be renovated recently.
So if you only care about the location, go for millennium mayfair but if you also prefer a nice room with it, stay away.

  • Stayed: November 2013, traveled on business
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1  Thank perge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2013 via mobile

I've stayed here on several trips to london. The service is always excellent. The rooms and hotels appears a little tired now however, the location and convenience of parking always do it for me. It's a few minutes walk from bond street, oxford street and the tube. There also some great restaurants nearby.

  • Stayed: November 2013
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1  Thank usmanhameed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2013

The hotel entrance, lobby & main bar are very nice and create a great initial impression. Unfortunately once your outside of those areas this hotel is tired, old & run of the mill. If you just need somewhere to stay it does the job but there is nothing special about it which is a shame considering the location.

Where it did let itself down was in the bar where the bar staff were openly & loudly discussing how unhappy they were with the hours they had been allocated for the Xmas period and I twice had to interrupt to be served. The other annoying aspect was that the room had no 'do not disturb signs' and 5 times on the Sunday morning someone tried to enter my room to clean it despite me telling them each time I was still there and checking out the day.

If they improved their staff training & tried a little harder with the overall decor this could be an excellent hotel.

Room Tip: Make sure they have 'do not disturb' signs if you want a lie in.
  • Stayed: November 2013, traveled on business
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1  Thank GMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2013 via mobile

We met our friend who was staying here for a drink on Friday night. We arrived around 8:15 & entered the main bar which was shocking. It was full of a mixture of drunk city types & out of towners leching & lurching. We felt sorry for a couple of sophisticated ladies in the corner looking dumbfounded watching this circus.
We left and went to the quieter restaurant bar. It was comfortable and quiet but that's it with the positives. The service was appalling - the waiter spilt drinks on more than one occasion, spent about 15 mins bringing one order (whilst shouting 'one minute' every time we caught his eye) & ignored my request for less ice in my cocktail. When I queried why he said that he'd asked the barman...
We felt that the cocktails were weak - couldn't taste the gin in my Negroni - & way overpriced at £11-£13 for what they were.

We won't be returning.

Stayed: November 2013, traveled with friends
2  Thank Lenboy_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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