Not my first stay here and I had hoped the rooms would have undergone a much-needed refurbishment, but they haven't. Housekeeping is badly-trained and leaves much to be desired: The drinking glasses in the room were changed the first day, and subsequently all used glasses remained as is, until I asked the maid to please do it, and she replied that I should ask room service to do it (but she did do it that day!) The bathroom never seemed properly cleaned, and I requested housekeeping as well as the very pleasant staff at Reception on 3 occasions to have the drainage in the washbasin rectified as it would fill up while being used, and look very unpleasant, but nothing was done for the entire time I was there which was over a week. Towels are removed after using but not always replaced, water stains or any other spills aren't cleaned on the washbasin counter, glasses on the counter taken away and not replaced......and the list goes on!! . The beds are comfortable and thankfully the linen was changed regularly. Rooms are small but fine for 1-2 people.
I imagine Wi-fi is crazily expensive anywhere in London, but GBP 10 per day, or GBP 5 for half an hour in the Business Centre seems excessive even in this city!
But.... the location is unbeatable and I must admit my earlier stays here were much better in terms of cleanliness. I was there during a heatwave and airconditioning in my room was extremely effective.
- Official Description (provided by the hotel):
- Imposing Georgian-style Hotel situated in city center, overlooking Grosvenor Square & adjacent to American Embassy. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Priceline, Hotels.com, Booking.com, Hotwire, TripOnline SA, HotelQuickly, getaroom.com and Cancelon so you can book your Millennium Hotel London Mayfair reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Millennium Mayfair London
- Hotel Millennium Mayfair
- Millennium Hotel London Mayfair England