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“Great no-frills hotel in central location”

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Comfort Inn London - Westminster
Ranked #860 of 1,067 Hotels in London
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great no-frills hotel in central location”
Reviewed July 21, 2013

booked this hotel for a one-night stay. We had a triple and single room. Everything was clean and in good order, although a little compact as the triple room consisted of a double room with an extra fold out bed in. The bathroom was a tiny wetroom with shower. Fine for what we needed, and comfortable enough. The continental breakfast was good, and staff were helpful and polite.

Location was excellent as we were going to the theatre and then out in the Victoria area and it only took a few mins to walk back.

I would stay here again if going out in Victoria/Pimlico/belgravia as the price was reasonable and service excellent.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JuliettePickles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbidaA_12, Social Media Coordinator at Comfort Inn London - Westminster, responded to this review, July 23, 2013
Dear Juliette,

Absolutely overwhelmed to know your feedback!
Room size can be a bit of an issue in Central London but I’m glad you found the rooms comfortable.
Nice to know you'll be visiting us again. we’ll be looking forward to see you!

‘Thank you’ on behalf of Central House Hotel Team for the compliments!
Warm wishes,
Abida.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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923 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (95)
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Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 14, 2013 via mobile

We stayed 2 nights in june. There is no air conditioning in the room, just a tiny fan. The rooms are really tiny, there is absolutely no space to walk about after settling and opening up your luggage. You literally have to jump over your luggage or roll across the bed to go to the other side of the room. Toilet is small, with a tiny standing shower. Sink is tiny with no shelves to put any toiletries. Location is not as near as it seems. From the tube/bus station, it would be a 15min walk. 20 if you are dragging huge luggages like me. The only plus point is the breakfast. There is an automatic coffee machine which dispenses a variety of coffee.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yang_shujuan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbidaA_12, Social Media Coordinator at Comfort Inn London - Westminster, responded to this review, July 23, 2013
Dear Yang,

Thank you for your review.

Honestly speaking we’re a bit confused after reading your feedback. Room size is a bit of an issue but not that small to not be able to move around or roll across the bed to go to the other side of the room.
We’ll contact you through TripAdvisor messaging system to get more details and to be sure the review is meant to be for Central House Hotel.

Warm regards,
Abida.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tewkesbury, United Kingdom
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 6, 2013

Easy walking distance from Victoria Station but that's the only advantage. Put in a basement room - probably because our visit was for one night only. Supposed to be a double room but it was very small and the bathroom was tiny. When I opened the window there was a rubbish dump outside and a cheeky notice on the window stating "Please do not throw rubbish out of the window". Obviously they can do it but we can't!! Very noisy guests into the early hours - doors slamming, shouting, etc. Breakfast was disappointing. Not recommended.

Room Tip: Ensure you are not allocated a basement room.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbidaA_12, Social Media Coordinator at Comfort Inn London - Westminster, responded to this review, July 23, 2013
Dear Anne,

The exterior conditions are checked thrice a week by the housekeeping department. The bin bags were been transferred and kept there temporary. Please note that this is not our daily practice and there is a proper system put into it. We carefully maintain the hotel and the surrounding area for our guest’s safety and comfort.

The hotel rooms are comparatively smaller in Central London. But we make sure to provide all the basic facilities. The reception did not receive any complaint during your stay. We encourage our guests to contact reception at any time for immediate attention to any concern they have. We’re confident your stay would’ve been much smoother and enjoyable.

We’ll also contact you through TripAdvisor messaging system regarding other issues you’ve mentioned in your review. We highly appreciate your feedback as it will assist us in providing the more improved services.

Regards,
Abida.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these London hotels

Newcastle upon Tyne, England, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 3, 2013

Hi,stayed in the cntral house hotel in nov with my boyfriend for long weekend... Loved every second... Was a short walk away from victoria station and really easy to find on a nice street with other hotels,bars and resturants,check in was quick and hassle free,got lift up to room with our bags.the room its self was tiny but why did we need or want a big room? More then enough to sleep in and put are few bits away for the weekend,bathroom also small but clean,shower,no bath.
Room was really warm which was nice in nov and had central heating to ajust yourself along with kettle and tv.
Location was fab,5-10 min walk to palace leading onto other london sites and plenty of tube stations and bus stops,bars and cafes also on route.
Was quite expensive to stop hear but it is a central london hotel,I would book it again straight away.one problem might be noise from the street but didn't bother us or stop us from having a good sleep,we were also alowed to leave bags in safe room after check out to enjoy the rest of our day before leaving.
We stayed 2 nights and had the breakfast both days,no hot food other then toast but still set us up well for the day and few things the pick from.

Room Tip: Buliding isn't huge so am sure all rooms are very much the same
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 30, 2013

Stayed here for one night in June 2013. I'd booked a double room for single occupancy, so was pleasantly surprised to get a family room to myself, with a double and two single beds to choose from :-) It took me a couple of minutes to find the bathroom as the door was camouflaged and not easily spotted. The bed was comfy, and the room clean. The bathroom was small but had all the basics (shower not a bath).
The included breakfast was basic but done the trick. The staff were friendly and helpful.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WelshRyanP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbidaA_12, Social Media Coordinator at Comfort Inn London - Westminster, responded to this review, July 12, 2013
Dear Guest,

We appreciate your recommendation. You’ve made the team proud and very happy.

Do let us know your future travel plans. We’ll try to make your arrival a little more special.
Hope to see you soon!
Abida.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisbon, Portugal
Level Contributor
74 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 28, 2013 via mobile

I chose this hotel because of the location. Victoria is a pleasant neighborhood to walk in and the hotel is within easy distance of Buckingham and the Galleries at Trafalgar Square. The bus stop across the street is great to use on the day that you just want to ride around and look at the monuments. Shahdad our check-in clerk was the BEST! He was friendly and helpful. The included hotel breakfast was absolutely fine with a selection of bread, yogurt, cheese, juice, and cereal. Room and bathroom were as small as other reviewers have stated, but not a concern since I didn't travel to London to stay in the room all day!

Stayed June 2013, traveled with friends
Helpful?
Thank tripadvicecb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbidaA_12, Social Media Coordinator at Comfort Inn London - Westminster, responded to this review, June 29, 2013
Dear Guest,

Thank you for lovely review!!
It has given us immense joy to know you had a great stay with us. Shahdad is no doubt excellent in what he does and our guests absolutely love him. A huge ‘Thank You’ on his behalf for appreciating his work!

Thank you for staying with us and we hope to serve you again
Warm regards,
Abida.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn London - Westminster

Property: Comfort Inn London - Westminster
Address: 39 Belgrave Road | Victoria, London SW1V 2BB, England (Formerly Central House Hotel - Victoria)
Location: United Kingdom > England > London > Pimlico
Amenities:
Business Center with Internet Access Free Breakfast Shuttle Bus service
Hotel Style:
Ranked #860 of 1,067 Hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Inn London - Westminster 3*
Number of rooms: 54
Official Description (provided by the hotel):
Make the most your stay at Comfort Inn London - Westminster by exploring the luxurious Pimlico and Belgravia area with their abundant choice of unique boutiques and antique shops with quality cafes and restaurants, lush gardens and character streets. The hotel is within walking distance from Victoria and Pimlico Underground Stations. The Comfort Inn London - Westminster offers a range of warm, comfortable and extremely clean accommodation. All our rooms are well furnished and equipped, and decorated in keeping with the tradition of the building, which is full of interest and character. ... more   less 
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Also Known As:
Central Hotel London
Comfort Inn London - Westminster England

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