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“Competent But No Longer the Best Economy Deal in London”

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BEST WESTERN Corona
Ranked #537 of 1,088 Hotels in London
Toronto, Canada
Level Contributor
93 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Competent But No Longer the Best Economy Deal in London”
Reviewed May 13, 2013

I've always praised the Best Western Corona on Belgrave Road, but the most recent visit revealed some changes. The first positive change is that WiFi is now free throughout the hotel, a dramatic improvement over the previous pay-to-play deal through Coova (a hotel industry wireless hotspot provider). On top of the that, WiFi reception seems quite good throughout the hotel. We had two rooms on different floors and in different sections of the building, and WiFi was good and stable in both locations. I also noticed, on the one evening that I turned on the TV, that the hotel appears to feeding the rooms with HD signals rather than the stretched, standard definition signals we've all seen so often on hotel LCD panels. Finally!

The breakfast room manager is her same, competent and efficient self. It was nice to see her still running the show downstairs, and the coffee is still good. Breakfast room fare hasn't changed in years at the Corona - it's average, there are no cough/sneeze guards over the open bowls of yogurt, fruit, cold cuts and cheese, and the selection is limited to cold stuff only. No hard boiled eggs or scrambled eggs or sausages/bacon - continental breakfast only.

The shower stalls are surprisingly roomy - whomever designed the last room renovations a number of years ago made a smart decision there - and water control (and temperature) is just as good as it has always been.

Unfortunately, prices have increased slightly and the last room renovations are now too many years old from what I can tell. The bathroom sink is small - tiny in fact - so if you're a traveller who does a bit of laundry in the sink each night, you're going to have to do it very, very carefully. Bigger sinks please! Room carpets need more frequent deep cleaning - the carpet in my room was barely passable. Then again, room carpeting in most hotels could use more frequent deep cleaning. It's a very good idea to always pack rubber slippers or flip-flops for any hotel stay and a stay at the Corona is no exception.

The Belgrave Road strip and first-block side streets from Bessborough up to Victoria Station (about eight blocks) is occupied by, among other things, more than 40 small hotels and somewhere around 10 hostels and 5 B&Bs. It can be a bit of zoo at night these days - friendly but busy - which means getting to bed early requires earplugs, so don't forget to pack them.

The single, large window in each room is a tall, doorway style, wood frame, single glazed pair of units which don't seal up or lock into position very tightly. That means a bit of a rattle if there's any sort of wind outside and it also means the traffic noise from Belgrave Road (if you're on that side of the hotel) is quite audible. A wedge of newspaper easily solves the rattle problem, but the hotel should instead have its handyman or custodian install some weatherstripping to help silence the windows. It's a small amount of work and an inexpensive effort that would greatly increase guest comfort.

The carpeting in the common areas (stairwells and hallways) is showing signs of wearing out in many places, with quite a few actual holes and threadbare spots. Either patch the carpet or replace it, but don't leave it as it is because the worst spots are a minor trip hazard (and I might not have noticed one spot near the top of the 1st floor stairs if I hadn't snagged it accidentally).

Come on Best Western! You can do better than this!

So rates have crept up a bit, which is natural enough, but the place is definitely a bit worse for wear and the rooms are getting very dated. I've stayed at the Corona a couple of times, but I might have to book elsewhere - and possibly not at a Best Western, Diamond member though I am - when I visit London again in October. A number of the Best Western locations in London are in serious need of TLC as of May 2013, so it might be best for me to stay elsewhere until Best Western does some renovating.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Agitater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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713 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (79)
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English first
Aberdeen, United Kingdom
Level Contributor
450 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
Reviewed May 3, 2013

Having read the recent reviews of this hotel I wondered why I'd booked it and was approaching my one night stay here with some trepidation. I've learnt that value for money is hard to find in London but this little hotel delivered a non exciting non eventful stopover. I stayed in a ground floor room which is actually elevated from the rear groiund floor so secure (I locked the sash window which was open, maybe other recent report guests should have done the same?). The room was spacious by London standards with poorly positioned bed for the flat screen TV (Warnock talking rubbish about the hornets got my blood boiling) which included sky HD so good there, good tea and coffee making tray and the bathroom was a reasonable size with a decent power from the shower and screen which I prefer to the curtaiuns found in many Best Westerns. The location is very close to Pimlico station on the victoria line and theres a decent corner shop where you can get emergency provisions. Bed was not overly comfortable but then I am still a big geezer....All in all reasonable for the price.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maraalfa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
weymouth
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 27, 2013

We have been a customer for over 7yrs using your hotels, I booked the
hotel in Victoria on the 30/10/12 including full English for all !!!!
for my wife and are 2 children, I had requested a double and 2 singles
which I had confirmation by email which I have. I was very upset and
disappointed when I had a phone call from my wife upset and distressed
that the room I had booked was no longer available and the occupants
had gone out nowhere to be seen and all there clothes and baggage was
still in the room.
My wife was told that they could offer them 1x double bed x2 rooms
which find very unacceptable as the 2 children are both 14 boy and girl
!!!!
Twins.
They then rang other hotels in the area and found one opposite the
"holiday inn", they showed them the room which was 2x double beds, but
by this time after travelling a long distance my wife had no choice
but to accept it, the breakfast was continental which was not what we
had paid for and my wife found her trip very upsetting and
disappointing,
That was the start of it, they gave us a complimentary night that we took on my 40th birthday 3 months later, we went on a family meal and when we got back to the room we notice that x2 children's iPads were stolen, they had broke through the windows Bering in mind there is NO access to the court yard so the only access is from the hotel itself!!!!!
The hotel are NOT accepting responsibly for the break in nor there insurance company, because the hotel is part of the best western group, best western do not want any involvement and have asked the hotel to deal with this matter?? So we have lost money and 2 iPads and I don't want the same to happen to other customers
I would not recommend this hotel and would ask customers to think twice about staying there,

Room Tip: Please check how big there safe is on checking in and read the small print when checking in,
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank truckersteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these London hotels

United Kingdom
Level Contributor
174 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed April 14, 2013

In central London, with reasonable transport links, a few minutes walk from Pimlico Tube station, 15 mins walk from Victoria station, and on major a bus route (No. 24).

My room was fairly basic but included most requirements, and the bed was comfortable. Free wifi was included in the room rate.

Negatives included a window with a slightly broken lock, which for a lower-ground floor room was of a little concern, and lacked a mini-safe for valuables.

Service was good and polite, but the breakfast was basic, comprising mostly cereal, bread, danish, fruit, cold ham and cheese, but no hot food. Only a very limited room service menu was available.

Overall, fairly basic accommodation for this price range, but given London prices was reasonable value.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PhilipRylah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
231 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed March 31, 2013 via mobile

Probably this hotel's greatest feature is its location; very central and within easy walking distance of bars, restaurants and all the usual city attractions. It is located in a relatively quiet street and, despite previous reviews, I encountered no problems with noise. Having said this, I found little else to commend it. The single rooms are tiny, as is the en-suite, and not assisted by the fact that a very large heater seemed to be unserviceable necessitating a portable convector heater being provided - this took up yet further space. The shower ran out of hot water half way through, presumably due to pressure constraints, and the toilet didn't flush properly. OK, it's central London but at £89 per night I thought it was poor value and won't be back.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
141 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
Reviewed March 15, 2013

We stayed at the BEST WESTERN Corona in June 2008.(late review) It was clean, comfortable bed, came with breakfast, and was in a great location in London. We have nothing bad to say about the hotel and would go back.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johnnygeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 10, 2013

I stayed for three nights in a single room with work.

The positives: plug sockets near the mirror; shower was powerful, decent pen

The negatives: not enough space for clothes, the WiFi didn't work, the towels were tiny, the bathroom door didn't open fully because the toilet was in the way, very noisy outside

Room Tip: Ask for one not on the main road
See more room tips
  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Warnstickle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Corona

Property: BEST WESTERN Corona
Address: 85 - 89 Belgrave Road, London SW1V 2BQ, England
Location: United Kingdom > England > London > Pimlico , Victoria
Amenities:
Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #537 of 1,088 Hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Corona 3*
Number of rooms: 51
Official Description (provided by the hotel):
An elegant Victorian conversion, the hotel is centrally located, just a stroll away from Buckingham Palace and close to everything London has to offer, which is a lot! Whether you're here on business or staying with us on a short break, there'll be plenty to do and plenty to look forward to when you come and stay with us again. After all, one trip to London is never enough! ... more   less 
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Also Known As:
Best Western Corona Hotel London
Best Western Hotel Corona
Best Western London
London Best Western
BEST WESTERN Corona London, England

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