On arrival, the staff were friendly. As we checked in, we were told that we could not have the quadruple room that we had booked for, and that we would have to split up into two double rooms. This was very annoying and my friends and I were very disappointed as we had booked and were looking forward to staying together. They said there was no way that we could all stay together. Just because we were four adults and not a family they said it was easier to split us up. I was disgusted that we could not have what we had booked and were paying for. However, due the the inconvenience they allowed us to have a free cooked breakfast which would have costed £5. Overall the hotel room was very clean and tidy. The rooms are very small but were bearable as we were only sleeping there after all and were out all day.
The location for me was a little too far out from central London, and we had to do a lot of walking. But there was a bus and underground a short walk about from the hotel (10 minutes) which wasn't to bad. There was also a bus stop directly outside the hotel, but I'm not too sure where that would take you to.
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- Also Known As:
- Huttons Hotel London, England