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“Excellent and hurrah for breakfast cooked to order instead of a buffet!”

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Sydney House Chelsea
Ranked #258 of 1,076 Hotels in London
Certificate of Excellence
Reviewed December 19, 2013

Having had some poor experiences in London independent / townhouse style hotels, this was a pleasant surprise. Not the largest room in the world but comfortable, well appointed, clean and quiet (despite my room looking straight onto the street). 'Honesty bar' in the lobby, good breakfast (and hurrah, cooked to order not a buffet!), nice staff, reasonable rates and in a great location for Kensington and Chelsea - Fulham High St and Kings Road a stones-throw away. I'll be back.

  • Stayed: December 2013, traveled on business
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Thank Pedrode
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SydneyHouseChelsea, Front Office Manager at Sydney House Chelsea, responded to this reviewResponded January 8, 2014

Dear Guest,

Thank you so much for taking the time and effort to express your opinon on Sydney House Chelsea.
It is great to hear that you enjoyed our breakfast and location.
We look forward to welcoming you back in the near future.

Best wishes,
Sydney House Chelsea

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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285 - 291 of 463 reviews

Reviewed December 15, 2013

We stayed here for 2 nights and chose the hotel for the location and price. Neither disappointed. This town house hotel is situated just off the Fulham Road, a few minutes from South Kensington tube station and on bus routes. My adult children could easily come and visit us and we found a plethora of good places to eat nearby.
The rooms are small but adequate and as we paid £200 per night we didn't feel ripped off. The lift is tiny but as we were on the 2nd floor we just used the stairs and didn't mind doing so. We had nice sheets, 3 pillows each and a small but well designed bathroom. It was nice to have dressing gowns and good big towels too. The rooms were very clean and the bathroom products were of good quality. There is a radio and TV in the room and we were given a litre bottle of water which was very good. My only critisism was that I don't like having to use air conditioning overnight but we both woke up and the room was 26 degrees - in December. So we put the air-con on and put up with the noise. The air-con was the only noise we heard and were unaware of passing traffic.
I ordered some wine and coffee which were promptly delivered and reasonably priced. Breakfast downstairs in the basement was straightforward with a good range of choice and exactly what we wanted. Both the tea and coffee were nice to drink which is not the case in many hotels.
So we will be back.

Room Tip: If you are claustrophobic in lifts then get a room on the first or second floor.
See more room tips
  • Stayed: December 2013, traveled as a couple
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1  Thank blackies321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SydneyHouseChelsea, Front Office Manager at Sydney House Chelsea, responded to this reviewResponded January 8, 2014

Dear Guest,

Thank you very much for taking the time to review you recent stay with us.
Please accept our apologies for the noise you experienced with the air-conditioning system in your room, this was a maintenance issue which has now been solved.
We are so pleased that you enjoyed room and location but again we would like to apologise for the issue you encountered during this stay.
Thank you for choosing us and we hope to welcome you back very soon.

Best regards,
Sydney House Chelsea

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Reviewed December 13, 2013

We stayed here for one night and the hotel was fantastic . The location is perfect - in a busy part of London yet our room was lovely and quiet . All the staff were very friendly and so professional . We ordered the Light Breakfast in our room and it arrived within 5 minutes with high quality toasts , croissants etc and the waitress was cheery and friendly (even at 7 am in the morning !). The room was spotlessly clean and they had made the very most if the space available - we stayed in the deluxe double and there were nice small touches such as white cotton waffle bathrobes. The decor was lovely and there was adjustable heating -a big bonus when many hotel rooms can get incredibly hot and stuffy nowadays. Got a great nights sleep as bed comfortable. This hotel is also very good value for money given its very central and upmarket location. Highly recommended.

  • Stayed: December 2013, traveled as a couple
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1  Thank Fiona H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SydneyHouseChelsea, Front Office Manager at Sydney House Chelsea, responded to this reviewResponded January 8, 2014

Dear Guest,

Thank you for your wonderful feedback.
We are so pleased that you found the staff to be friendly and professional and that your stay was comfortable.
Once again we are grateful for your comments and look forward to welcoming you to the Sydney House Chelsea in the near future.

Best regards,
Sydney House Chelsea

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Reviewed December 5, 2013

Not our first visit but our first time staying in the room at the top. The rooms are certainly on the small side however they have lovely finishing touches and are very well appointed. The staff are very friendly and no request is too much trouble. The hotel is spotless and has a light, modern feel. Great location.

Stayed: December 2013, traveled as a couple
Thank Mr_Mrs_Baxter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SydneyHouseChelsea, Front Office Manager at Sydney House Chelsea, responded to this reviewResponded December 9, 2013

Dear Guest,

We are all delighted that you enjoyed your stay with us and thank you for taking the time to write a review on our hotel.

Thank you for choosing Sydney House Chelsea and we hope to welcome you back very soon.

With kind regards,
Sydney House Chelsea

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Reviewed November 30, 2013 via mobile

I stayed here for 2 nights & it was such a great place to stay. Flying in from Australia, I really felt like a nice hot bath & the bathroom didn't disappoint. Modern bath & shower, great water pressure. Location excellent- just a short stroll to South Kensington tube & bus. The room was not huge but big enough for me. I think people are over critical of this place. Yes the lift is small, so don't use it. The stairs are fine so no complaints there. Staff are friendly. The only thing I would suggest is putting tea & coffee in the rooms. There's plenty of room in the cupboard. I went downstairs in search of tea, which they gladly gave me but then wanted to charge me for it!! I thought that was well out of order. Either put tea & coffee in rooms or if you won't then let us make it downstairs ourselves free of charge. Other than that, perfect place to stay & Carluccio's around the corner serves great coffee & breakfast .

Stayed: September 2013, traveled solo
Thank RJJHoliday1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SydneyHouseChelsea, Manager at Sydney House Chelsea, responded to this reviewResponded December 11, 2013

Dear Guest,

Many, many thanks for your kind comments. We are so pleased that you enjoyed your stay and found the Sydney House and its personnel accommodating. We truly appreciate your understanding of the townhouse hotel concept and its features.
I am so glad my colleagues found the way around tea and coffee service and did not charge for the service on this particular occasion. Most of our rooms are too delicate to allow for tea and coffee welcome trays.
On request we can provide a kettle, cups and saucers and are glad to be able to offer a supply of tea, coffee, sugar and fresh milk.
We will be more than happy to let you prepare your own tea or coffee next time you stay with us.
However, most of our clients agree that the nominal charge applied is acceptable for such delicious teas and coffees we serve using the finest bone china porcelain.
Maybe we could discuss the issue over a cup of tea, next time you are in Chelsea.
I look forward to welcoming you back.
With kind regards,

V.Mandic

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Reviewed October 31, 2013

I stayed with my dad 3 nights at this hotel. Everything was perfect. Staff were extremely nice (a special rewards to the lovely waitress for breakfast. She really made start your day in a happy mood!) small size hotel, perfectly situated close to underground, restaurants, super cool Chelsea shops & kings road, conran shop and co. Breakfast was a bit pricey but you would get top quality food. I would definitely go back there! Great great hotel!!!

  • Stayed: October 2013
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Thank leadc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SydneyHouseChelsea, Front Office Manager at Sydney House Chelsea, responded to this reviewResponded November 6, 2013

Dear Guest,

Thank you so much for taking the time to write a review and for your kind comments.
We are so pleased that you found the staff to be extremely nice and that your stay was comfortable.
We look forward to welcoming you to the Sydney House Chelsea in the near future.

Best regards,
Sydney House Chelsea

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Reviewed October 24, 2013

We have stayed at this hotel many times now and would not consider staying anywhere else in London. The hotel is converted townhouses on a side road from the King's Road. The location is absolutely fantastic, not only for Chelsea but a 3 minute walk to the South Ken tube. The hotel is very stylish, immaculately clean and the rooms have an absolutely huge bed, which is incredibly comfortable. The bathroom is also very stylish and has a fantastic shower and always a selection of luxury bath products. As you would expect in a townhouse the rooms are small, or seem small because of the huge bed but the hotel are happy to take your suitcases to free space in the room. For the location, comfort and luxury this hotel is a bargain and we love staying here!

  • Stayed: August 2013, traveled as a couple
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2  Thank GoldenFinlay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SydneyHouseChelsea, Front Office Manager at Sydney House Chelsea, responded to this reviewResponded October 26, 2013

Dear Guest,
Thank you for choosing Sydney House Chelsea for your recent stay and for writing such a lovely review.
We all look forward to welcoming you back next time you are in London.
Best regards,
Sydney House Chelsea

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sydney House Chelsea

Address: 9-11 Sydney Street | Chelsea, London SW3 6PU, England
Phone Number:
Location: United Kingdom > England > London > Chelsea
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
#131 Romantic Hotel in London
#168 Business Hotel in London
#193 Luxury Hotel in London
#298 Family Hotel in London
Price Range: $210 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sydney House Chelsea 5*
Number of rooms: 21
Official Description (provided by the hotel):
A discreet, Georgian townhouse located just off the Kings Road, Sydney House Chelsea offers understated, contemporary style in a vibrant neighbourhood. Its intimate atmosphere, typical of a bijou Chelsea pied-à-terre, is finished with a fresh, bright and modern aesthetic, and the hotel is favoured by many as an invaluable London bolt hole. Built in 1829 as two townhouses, the Grade II listed buildings were converted from private residences into a hotel in the 1980’s. As the tallest building on the street, taking prominence over its neighbours, it was named Sydney House. Andrew and Christina Brownsword bought Sydney House Chelsea in 2001. It became the second hotel in their collection, seven years after the purchase of The Bath Priory. ... more   less 
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Also Known As:
Sydney House Hotel London
Sydney Hotel London
Sydney House Chelsea London, England

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