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“Holiday in Sidney House”

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Sydney House Chelsea
Ranked #222 of 1,069 Hotels in London
Certificate of Excellence
Stoke
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Holiday in Sidney House”
Reviewed January 31, 2013

Stayed here in January, and it was really cold. staff is really friendly , rooms are clean and has everything u need (comfortable bed) , great location.. i truly appreciated ''sidney house'' and i'll prob come back in summer :-D

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bennett K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SydneyHouseChelsea, Front Office Manager at Sydney House Chelsea, responded to this review, March 19, 2013
Dear Guest,

Thank you for taking the time to write a review and for your kind comments.
We are very happy you found the hotel enjoyable.

We look forward to welcoming you to the Sydney House Chelsea in the near future.

With kind regards,

Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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449 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
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Banbury
Level 4 Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 8, 2013

My family and I stayed here whilst attending a charity carol concert in Sydney St. Great location and friendly staff. The room is well appointed, clean and has everything you need. Yes the room is quite small but then who stays in the room with all of London on your doorstep.
The only negative is the water. The hotel information suggests that you do not drink water from the tap as it has been softened. They put a complimentary bottle of water in the room. We needed more water and were given an additional bottle for which that wanted to charge us £3. On checkout we objected and they agreed to remove the charge and said we could have asked for a jug of water from the kitchen. That would have been fine only not being clairvoyant we did not know to ask for it. A simple addition to the room information can solve this minor problem.

Lovely hotel, Great value and we will be staying there again next year.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Norman S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SydneyHouseChelsea, Front Office Manager at Sydney House Chelsea, responded to this review, January 17, 2013
Dear Guest,

Thank you so much for taking the time to write a review on Sydney House Chelsea.

With regards to your feedback concerning the water we have added additional note to the room compendium. Please accept our apologies for any inconvenience caused.

Many thanks for your comments and we look forward to welcoming you back in the future.

Best regards,

Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wheatley, United Kingdom
Level 5 Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed January 4, 2013

We stayed here New Year's Eve so that we could walk to see the fireworks. Lovely comfy bed and clean bathroom wih good products. King's Road is just round the corner and it is an easy walk to Harrods.
The staff were really smiley and friendly.
My only slight annoyance was the tiny lift, you need to be really friendly with someone to get in there and my husband kept getting a twinkle in his eye!
Breakfast was expensive but I guess that's London prices. I don't like having to pay separately for coffee at breakfast.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Deb092
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SydneyHouseChelsea, Front Office Manager at Sydney House Chelsea, responded to this review, January 14, 2013
Dear Guest,

Thank you for taking the time to write a review on our hotel.

The Sydney House is a town house hotel and unfortunately we can’t do anything about the size of the lift yet. Please accept our apologies for any inconvenience caused by this.

We are sorry that you were not happy with the price of our breakfast. We can assure you that it is served using only fresh, organic ingredients. Our 'A La Carte' breakfast allow you to make up your own menu at a price to suit you.

Once again, many thanks for taking the time to provide feedback on your recent stay with us and we hope to have the opportunity of welcoming you back to Sydney House Chelsea again.

With kind regards,

Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 28, 2012

My husband and I stayed at this delightful hotel the weekend before Christmas. It was so peaceful yet well positioned for wandering around this lovely part of London. Although small, the rooms were very well appointed and tastefully decorated. The staff were very helpful.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Grace W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SydneyHouseChelsea, Front Office Manager at Sydney House Chelsea, responded to this review, January 2, 2013
Dear Guest,

Thank you for your kind review.
We are happy to hear you enjoyed your stay with us and we look forward to seeing you again in the future.

Kind regards,

Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 4, 2012

Although we live in the same borough we wanted to have a city break vibe to celebrate our anniversary in October without the hassle of travelling. The location is perfect, just far enough away from bussling Kings Rd but close enough for a stroll to shops and restaurants. The flame haired receptionist was courteous and unassuming, had kindly upgraded us on arrival. We had booked online and followed up with a call. The space was clean lined, minimal decor but with a modern Nordic feel. We did not stay for breakfast as had a big lunch planned in the area. If you want a no fuss simple break in a nice part of town without the pomp then i highly recommend it!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jax3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SydneyHouseChelsea, Front Office Manager at Sydney House Chelsea, responded to this review, December 8, 2012
Dear Guest,

Thank you so much for taking the time to write a review and for your kind comments.

We look forward to welcoming you to the Sydney House Chelsea in the near future.

With kind regards,

Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Europe
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 3, 2012

A small hotel (guest house) with very few querks or complaints, for those who want to come & go as if it was home. Super-comfortable beds, always clean, fresh rooms with efficient staff (24 hrs) who over the years have done their best to remain friendly but never casual. (Breakfast in bed is highly recommended.)

Room Tip: The rooms are quite small but the cloud-like beds are sooo comfortable (the bathrooms are well lit a...
See more room tips
  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnGaunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SydneyHouseChelsea, Front Office Manager at Sydney House Chelsea, responded to this review, December 5, 2012
Dear Guest,

Thank you for taking time to write such a wonderful review.
We are very happy you found the hotel enjoyable.

We look forward to welcoming you back to The Sydney House.

Many thanks again.

Best regards,

Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lee london
Level 4 Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed November 18, 2012 via mobile

A really lovely hotel and staff were polite pleasant and helpful.
My one and only downside was no tea making facilities in my room. They do have 24 hour room service but not good if u need tea with medication first thing in the morning.
But every single member of staff was so lovely.
Thank you for a pleasant stay x

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank julesLeeLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SydneyHouseChelsea, Manager at Sydney House Chelsea, responded to this review, November 21, 2012
Dear Guest,

Many thanks for taking time to write such a nice comment. We are very pleased that you enjoyed your stay with us. Unfortunately the storage space in our bedrooms would not allow for tea/coffee facilities to be provided. I am sure you were happy with the kettle, cups, tea and milk we supplied. We occasionaly do have a request as such and are happy to oblige.

Thanks again for your kind comments. We look forward to welcoming you back and discussing any suggestions you may have over a cup of tea!

Kindest regards,

V. Mandic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sydney House Chelsea

Property: Sydney House Chelsea
Address: 9-11 Sydney Street | Chelsea, London SW3 6PU, England
Phone Number:
Location: United Kingdom > England > London > Chelsea
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
#131 Romantic Hotel in London
#168 Business Hotel in London
#170 Luxury Hotel in London
#298 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sydney House Chelsea 5*
Number of rooms: 21
Official Description (provided by the hotel):
A discreet, Georgian townhouse located just off the Kings Road, Sydney House Chelsea offers understated, contemporary style in a vibrant neighbourhood. Its intimate atmosphere, typical of a bijou Chelsea pied-à-terre, is finished with a fresh, bright and modern aesthetic, and the hotel is favoured by many as an invaluable London bolt hole. Built in 1829 as two townhouses, the Grade II listed buildings were converted from private residences into a hotel in the 1980’s. As the tallest building on the street, taking prominence over its neighbours, it was named Sydney House. Andrew and Christina Brownsword bought Sydney House Chelsea in 2001. It became the second hotel in their collection, seven years after the purchase of The Bath Priory. ... more   less 
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Also Known As:
Sydney House Hotel London
Sydney Hotel London
Sydney House Chelsea London, England

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