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All reviews earls court earl s court box of chocolates club room rose petals quiet street complimentary breakfast special thanks tube station minute walk piccadilly line lovely hotel reception staff afternoon tea excellent stay definitely stay here again breakfast was excellent
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Reviewed April 18, 2019 via mobile

The staff are the best part about this hotel. They’re the nicest most helpful people you could hope to meet. They really made our stay.
The hotel itself is very clean comfortable and well located. I loved that everything was so well thought out and made to make our stay more enjoyable.

Very impressed!

Date of stay: April 2019
1  Thank imane877
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arpan G, Manager at Park Grand London Kensington, responded to this reviewResponded 4 weeks ago

Dear imane877,

I am delighted to read your fantastic feedback which you have kindly shared on Trip Advisor.

The whole team at Park Grand Kensington is ecstatic to learn that our Hotel provided the best experience for you.

We certainly hope that our Hotel remains at the top of your list every time you are in London. It would be our pleasure to welcome you back.

Kind Regards,
Arpan Ghosh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2019

Wonderful value. My wife had a steak and i had a salmon fillet. Both superb. Nice surroundings and an excellent selection of wines and other drinks. All three courses were terrific. Quite near Earls court station so easy to get to and plenty of buses as well.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Cleanliness
    • Service
Thank barry m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this reviewResponded April 18, 2019

Dear barry m

Thank you for your review on Tripadvisor. Its a pleasure to know that you enjoyed the dinner offerings and the location was much convenient for you.

We wait to welcome you back to Park Grand Kensington.

Kind Regards
Arpan Ghosh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2019

It was an absolute pleasure staying at the park grand. Easy to park the car and also the staff were friendly and also willing to assist. The area of the hotel was lovely and it was easy to transport through London.

Date of stay: April 2019
Trip type: Traveled as a couple
Review collected in partnership with this hotel
1  Thank Scenic57410200992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arpan G, Manager at Park Grand London Kensington, responded to this reviewResponded April 18, 2019

Dear Scenic57410200992,

Thank you for sharing your kind words and wonderful review on your recent Park Grand Kensignton experience.

It is a pleasure to read that you were well taken care of by the team I am delighted that you took advantage of our location.

We hope to have the pleasure of welcoming you back again on your next visit to London.

Kind regards,
Arpan Ghosh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2019

Breakfast good, evening meals good value as was the bar
Staff are excellent especially the front desk team.
It is a pleasure to stay - I appreciated my upgrade and the very thoughtful message in a hand written card and the gift, thank you

Date of stay: November 2018
  • Trip type: Traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank castroamanda048
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arpan G, Manager at Park Grand London Kensington, responded to this reviewResponded April 18, 2019

Dear castroamanda048,

Thank you for sharing your feedback and for the valued customs.
enjoyed the breakfast offerings and that the team was able to make your stay more special. It is a great pleasure to read your kind words about the staff and how they always create a pleasant experience for you.

We look forward in welcoming you again in the future.

Kind regards,
Arpan Ghosh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2019 via mobile

We visited Kensington for an event at the Natural History Museum and have stayed in the Park Grand Paddington before so decided to try the Kensington one. We couldn’t have been more impressed!
We were greeted by very friendly and informative reception staff. Particularly Oriana who checked us in.
They asked us the purpose of our visit and it was also my partners bday. They instantly upgraded us to a lovely suite and wished her a happy bday.
When we returned from our evening out we got back to our room and they had decorated the bed with petals spelling out ‘Happy Bday’, they had left us a bottle of wine and some cake and macaroons. They had also made out towel into the shape of a cake!
We couldn’t recommend the hotel enough, fantastic location, lovely decor and well kept, and that extra personal touch throughout. Amazing!

Date of stay: March 2019
Trip type: Traveled as a couple
Thank Dickyp007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arpan G, Manager at Park Grand London Kensington, responded to this reviewResponded April 17, 2019

Dear Dickyp007,

Thank you so much for your glowing review of Park Grand Kensington. Your feedback is most appreciated.

It is great to hear that you have had a memorable stay and that the team wowed both of you on your partner's birthday. We are happy to hear that you enjoyed the little surprises in the room. I am glad to hear that you took full advantage of our location.

See you again on your next visit to London. We are looking forward to welcoming you back for many more special occasions to come!

Kind regards
Arpan Ghosh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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