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“Another great holiday at Grand Park”

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Park Grand London Kensington
Ranked #115 of 1,075 Hotels in London
Certificate of Excellence
Reviewed April 21, 2014

Stayed here in august 2013, and returned in april 2014 for another great stay. We arrived very early monday morning, and although check in time is not until two o' clock we got our room right away, even got upgraded to a clubroom with twin beds, although our resevation by mistake was for a double bed. Our room was very clean, bright with wonderful beds and beddings. Love the shower, minibar and the microwave. Absolut the bedst hotel we have stayed in in London at this price, and we have stayed in many hotels in this city. Wonderful and helpful staff, who are all very polite. We are coming back for more.

Room Tip: Try to get a room at the 5. Floor, if they view the street they are very sunny.
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  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Dorthe T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepak P, Manager at Park Grand London Kensington, responded to this reviewResponded April 23, 2014

Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the Park Grand London Kensington.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

Please let me know whenever you decide to visit London next time in the near future in order to ensure that your stay is comfortable & satisfactory in all respects.

We will be eagerly looking forward to welcome you soon in the near future.

Warm Regards
Deepak Panicker
House Manager
Park Grand London Kensington.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,001 - 2,007 of 2,567 reviews

Reviewed April 21, 2014 via mobile

Good hotel. Clean. Nice showers. Useful fitness room. Helpful staff. Fantastic location. 5 minute walk from The Natural History Museum etc. Would recommend for tourists and couples on romantic weekends.

Stayed: April 2014, traveled with friends
Thank 821Stefan821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepak P, Manager at Park Grand London Kensington, responded to this reviewResponded April 22, 2014

Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the Park Grand London Kensington.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

Please let me know whenever you decide to visit London next time in the near future in order to ensure that your stay is comfortable & satisfactory in all respects.

We will be eagerly looking forward to welcome you soon in the near future.

Warm Regards
Deepak Panicker
House Manager
Park Grand London Kensington.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2014

Very warm welcome when we arrived and offered room upgrade. Nice clean hotel close to Earls Court station. Worth spending £12 on breakfast, really delicious. Rooms are on the small side but ok if only a base for London sight seeing.

Room Tip: Ask for room upgrade because some of the rooms are very small......
See more room tips
  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TFletch65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepak P, Manager at Park Grand London Kensington, responded to this reviewResponded April 22, 2014

Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the Park Grand London Kensington.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

Please let me know whenever you decide to visit London next time in the near future in order to ensure that your stay is comfortable & satisfactory in all respects.

We will be eagerly looking forward to welcome you soon in the near future.

Warm Regards
Deepak Panicker
House Manager
Park Grand London Kensington.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2014

We stayed at this hotel for one night between traveling on the Eurostar and to Heathrow. The location was convenient spot via the tube for both. The hotel was clean and quiet, the staff was very friendly and went out of their way to make our short stay comfortable. I would definitely stay here again!

  • Stayed: April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank S H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepak P, Manager at Park Grand London Kensington, responded to this reviewResponded April 22, 2014

Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the Park Grand London Kensington.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

Please let me know whenever you decide to visit London next time in the near future in order to ensure that your stay is comfortable & satisfactory in all respects.

We will be eagerly looking forward to welcome you soon in the near future.

Warm Regards
Deepak Panicker
House Manager
Park Grand London Kensington.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 20, 2014

The hotel is modern furnished, small ( as usual in london) but very clean rooms, with A/C and heating, tea/ coffe machine, iron board, hairdryer - and very comfy beds!
Breakfast is good with plenty of choice.
The staff at the frontdesk is very helpful and friendly and the give good advice...
Best asset is the location, 2 min walk away from subway exit Earls Court, in a very quiet street ( sleeping with open windows is no problem!) and ther are a lot of small, cheap and very good restaurants ( chinese, indian, thai, ...) for quick lunch/dinner in Hogarth Road.
We definitely will come back!!

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank hegi1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepak P, Manager at Park Grand London Kensington, responded to this reviewResponded April 22, 2014

Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the Park Grand London Kensington.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

Please let me know whenever you decide to visit London next time in the near future in order to ensure that your stay is comfortable & satisfactory in all respects.

We will be eagerly looking forward to welcome you soon in the near future.

Warm Regards
Deepak Panicker
House Manager
Park Grand London Kensington.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 20, 2014

We got upgraded to the clubroom on the too floor as it was my sons birthday, the hotel made the room into a twin for us even though we booked a double so we were very greatful! The beds were comfy, and the room was to a high standard! The Flat screen TV, ironing board/iron, hairdryer, issues, complimentary water and the shampoo extra was a nice touch! We couldn't fault the bathroom, the pressure of the water and temperature made showering great! Can't wait to return!

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank MandyEason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepak P, Manager at Park Grand London Kensington, responded to this reviewResponded April 21, 2014

Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the Park Grand London Kensington.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

Please let me know whenever you decide to visit London next time in the near future in order to ensure that your stay is comfortable & satisfactory in all respects.

We will be eagerly looking forward to welcome you soon in the near future.

Warm Regards
Deepak Panicker
House Manager
Park Grand London Kensington.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 20, 2014 via mobile

We stayed at this Hotel as we were gong to the Royal Albert Hall & Hammersmith ideal for both locations as train station 3 mins away! Hotel staff friendly and helpful lovely atmosphere & modern look clean and beds so comfortable we slept way past our usual time! All in all a great hotel in a great location, they do offer breakfast but we did not on this occasion.

Stayed: April 2014, traveled as a couple
Thank greer563
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepak P, Manager at Park Grand London Kensington, responded to this reviewResponded April 21, 2014

Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the Park Grand London Kensington.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

Please let me know whenever you decide to visit London next time in the near future in order to ensure that your stay is comfortable & satisfactory in all respects.

We will be eagerly looking forward to welcome you soon in the near future.

Warm Regards
Deepak Panicker
House Manager
Park Grand London Kensington.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Grand London Kensington

Address: 33-37 Hogarth Road | Kensington, London SW5 0QQ, England (Formerly BEST WESTERN PREMIER Park Grand London Kensington)
Phone Number:
Location: United Kingdom > England > London > South Kensington , Earls Court
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#100 Luxury Hotel in London
#110 Business Hotel in London
#158 Romantic Hotel in London
#228 Family Hotel in London
Price Range: $149 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Grand London Kensington 4*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Booking.com, Cancelon, TripOnline SA, Hotwire, Evoline ltd and getaroom.com so you can book your Park Grand London Kensington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Shaftsbury London Kensington Hotel London
Shaftesbury Kensington Hotel London
Shaftesbury Kensington London
Park Grand London Kensington England

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